Hotels near Millennium Hot Spring in Taipei
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From £69
8.9/10
594 reviews0.31km from Millennium Hot Spring
No. 7 of Hot Spring Hotels in TaipeiFrom £69
From £32
9.0/10
Good506 reviews0.64km from Millennium Hot Spring
No. 4 of Hot Spring Hotels in TaipeiFrom £116
From £48
From £39
From £60
9.2/10
Very Good170 reviews0.29km from Millennium Hot Spring
No. 3 of Scenic Hotels in TaipeiFrom £128
From £68
From £23
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Latest Reviews for Taipei hotels
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
9.1/10
Good
GGuest User1. Misleading Entrance Signage
Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable.
2. No Staff Assistance or Clear Signage at the New Entrance
When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside?
3. Poorly Trained and Unprofessional Front Desk Behavior
After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues.
As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight.
We hope that management will seriously review this incident, especially the issues of:
- Inadequate and misleading signage at the entrance
- Lack of staff presence and assistance upon guest arrival
- Poor front desk awareness and unprofessional behavior
We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future.
Thank you for your attention.
8.7/10
GGuest UserThe hotel automatically upgraded us to a significantly more spacious room during check-in which was a nice gesture. The room was spotless and while Taiwan law does not allow hotels to proactively provide single-use toiletries, shampoo and shower gel are still provided through dispenser bottles. The hotel also has a water dispenser so guests do not have to worry about buying bottled water everyday from convenience stores. Without having to request for it, hotel staff automatically changed the pillowcase when they saw that it was soiled which showed their meticulousness when cleaning the room.
In terms of location, the hotel is within a mixed-used building just outside exit Z2 of the Taipei Main Station so it was very convenient to get around and explore the city. While some reviews complained about the long waiting time for elevators, I found that it was generally acceptable. There were two elevators at the front lobby that served all levels of the building and more elevators at the back of the building serving specific levels.
At this price point, the only drawback was the shower head in the toilet. Due to the small size of the shower area, you would be standing very close to the shower head. The shower head holder is non-adjustable and angled almost horizontally forward rather than downwards. This meant that when you turned on the shower, the water would be directed at your face and head and it would be difficult to direct the water at anything below the neck level. As such, most guests would have to resort to holding the shower head in their hands rather than enjoying a hands-free relaxing experience, which I guess was a small compromise to make.
Overall, I enjoyed my short stay at this hotel.
8.6/10
AAnonymous UserEnjoyed our stay so much that we booked an extra night to rest and roam around before our flight. Super convenient access to the airport rail. Y13 exit has a ramp, escalator, and elevator. East Gate of Taipei Main Station, where Klook tours depart, is also just a short walk away so that was a big plus. My husband enjoyed the latte from the free coffee machine. Great beef noodle (Liu Shandong) and stinky tofu place (Ah Qua) also nearby. Highly recommended at the price point. Will stay again. Guests who have difficulty walking and using the stairs might want to reconsider.
8.4/10
SSurana SukumaranBetter than expected. It’s quite good for the price. It’s not bad. Is clean. Basement room is fine (do not book the single room - my friend booked that and it’s tiny!). The hotel has a nice style. I liked it actually.
What could improve : slippers are crap - like wearing a plastic bag (how much does a reasonable one cost ? 1$?). Chair should add a simple cushion to make it look better and cozy. Noise of water flow in toilet when someone above uses toilet is a bit annoying.
8.4/10
SSiva Rama 256Check in takes only 5 minutes and check out much more faster with 10 seconds with a self check out machine that will suck in your room card.
Check in gets faster with your reply to the property telling them what type of room you have booked and what time you'll arrive. With booming businesses and too many bookings, the staff might get entangled in mess, so partially you reply is helping them to get grounded and avoid mistakes.
The property is clean, neat, nice and next to easy transport and family mart and 7e.
8.3/10
AAnonymous UserThe location is pretty good, very close to Beiche/Ximen Station, and there are many convenience stores, fruit shops, and restaurants downstairs. The only drawback is that I specifically booked a room with a window, but when I opened the curtains, it was just a solid wall, LOL, I was speechless!
8.2/10
AAlexMaeSantosWalking distance to Taipei Main Station
Lots of stores outside
Has elevator
Open 24/7 you can just barge in and out anytime
Free water, tea, some milk tea
Clean showers/bathroom no bidet tho but atleast the bowl was the usual ones
You can rent towels
Quiet depends on people actually, the people I stayed with was quite got some attitude
You can leave your baggage there prior to your check in
Have some cabinet for you but big luggage cannot fit in so just let it stay in the room near to your bed
8.2/10
AAnonymous UserLocation: 5/5 – Nothing to complain about. The metro entrance is right in front of the building. However, the hotel is located on the 7th floor, so you have to share the elevator with other occupants of the building. As a result, the wait time for the elevator can sometimes be a bit long.
Room Size: 4.5/5 – The room is relatively spacious compared to other hotels in the same area.
Check-in/Check-out: Quick and efficient. However, the check-in time is 4:00 PM, which is later than most hotels, where check-in is typically between 2:00 PM and 3:00 PM.
Public Areas: The room itself was not very makeup-friendly (there was no vanity mirror, and the yellow lighting made it difficult to apply makeup). However, the hotel provides a public makeup room with large mirrors and bright lighting, which was a great touch. I’ve never seen this at other hotels before!
7.8/10
IIrene 887So far so good, room was comfy enough. Good area, walk just 3minutes away from shillin night market and 6minutes to metro station. The problem is there is no elevator to our room, meanwhile we got 3 big luggages 😕
Please mention if no elevator access to the room, thanks
6.1/10
GGuest UserOverall is acceptable.
Good location, there are shops and restaurants nearby, is convenient to go attractive places.
The only thing is the hotel is old, seems like lack of maintenance and upgrades.
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Planning a trip? A spa visit can be a wonderful part of your travel experience. Regent Taipei (from £123), Miramar Garden Taipei (from £75) and GRAND HILAI TAIPEI (from £95) provide highly rated spa services.
Which hotels in Taipei have hot springs?
Do you want to experience hot springs in the hotel? Grand Pleasure Spring Hotel (from £40), Beitou Hot Spring Resort (from £86) and Wellspring by Silks Beitou (from £187) have hot springs. Book now!
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Caesar Metro Taipei (from £47), The Grand Hotel (from £65) and Regent Taipei (from £123) are hotels with swimming pools. Stay at any of these hotels to enjoy a swimming pool!
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Whether you are travelling for business or vacation, an internet connection is a must for your trip. Caesar Metro Taipei (from £47), Hotel Midtown Richardson (from £43) and Meworld Hotel Taipei Main Station (from £37) are popular hotels with free Wi-Fi.
Is Taipei pet-friendly?
Kimpton DA AN HOTEL by IHG (from £143) allows pets. Take your pets with you during your stay!
What are some recommended family-friendly hotels in Taipei?
Caesar Metro Taipei (from £47), Hotel Midtown Richardson (from £43) and Mayer Inn (from £26) are very suitable for family travel. Enjoy your trip with all the family!
Which hotels in Taipei have fitness facilities?
Caesar Metro Taipei (from £47), Caesar Park Hotel Taipei (from £54) and The Grand Hotel (from £65) provide fitness facilities. Satisfy your fitness needs even while traveling!
Which hotels in Taipei provide high-quality breakfasts?
Caesar Metro Taipei (from £47),Caesar Park Hotel Taipei (from £54) and The Grand Hotel (from £65) provide high-quality breakfast. Start your day with delicious breakfast!
Which luxury hotels do you recommend in Taipei?
Taipei has many luxury hotels with different styles, Caesar Metro Taipei (from £47), Caesar Park Hotel Taipei (from £54) and The Grand Hotel (from £65) are very popular.
What is the average hotel price in Taipei?
For hotels in Taipei, the average price on weekdays is £101, the average price on weekends (Friday–Saturday) is £133.
What are the most popular hotels in Taipei?
Taipei has many popular hotels. Whether you're traveling for business or going on a vacation, Caesar Metro Taipei (from £47), Hotel Midtown Richardson (from £43) and Meworld Hotel Taipei Main Station (from £37) are preferred hotels.
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