"Everything was great. The location was perfect for us because of its proximity to the consulate. I just missed having slippers for going into the sauna. But the spa area was also very nice and clean. We were completely satisfied for our one-night stay and even had two adjoining rooms with a connecting door."
"Stayed for a weekend with my daughter. The room was quite spacious, and the location was very convenient with easy access to transportation. The environment felt safe and decent. It's just a few steps away from the train station and subway."
"Nice hotel. Quite neighbourhood. Easy access to transport. Nice staff, Breakfast was ok. Nice fruit bowl on check in day and daily bottle of water. Rewe shop just about 70 meters away was handy. no negatives to say about the hotel. Will recommend or book again."
"Amazing amazing amazing hotel. Very interesting and fun concept. They thought about everything and I mean everything. Also comp minibar with beer and wine are rare these days so that was amazing."
"Everything was good starting with the reception and a very cute and friendly girl there. The room was big and very clean. The location is just near the bars and nightclubs. You can take a walk near the river or cross the bridge and go to the old town. It takes only 10-12 minutes. There are several shops and supermarkets in 5 minutes walking. And you can find a very good pizza in pizzeria Milano just a few minutes away. The breakfast was fine but not so many options. And of course you should know that it it a vegetarian breakfast. I loved this hotel. Thank you for this beautiful weekend."
"It is right in front of the bus stop, and nearby tourist attractions are not far by bus. The bedding and everything else were clean, and the sauna is available from 5 PM to 10 PM; the temperature is hot, making it great for a sauna session. I came without high expectations, but I was satisfied with everything, including the accessibility, room condition, and service.
If I visit Frankfurt again, I think I will definitely stay here again."
"The hotel is quite new and has a good location - close to Tram, train, food and coffee.
However, the hotel receptions seem very inexperienced and cannot speak English appropriately. I booked the room with prepaid fully online while the staff still requested me to pay the full amount."
"Reading reviews really helps you learn a lot of useful things.
My stay was on the 15th floor, and it's strange but the 15th floor felt like a 'premium' area.
There's a sky bar on the 15th floor.
The bar has a wide selection of drinks and beverages, as well as afternoon tea and snacks.
However, when I checked in, no one told me I could come here to sit and have a drink.
The room was very clean, quite new, and even had a sauna.
Highly recommended, the overall feeling was very comfortable."
"The room was great, well-equipped and very clean. The price was reasonable too. It was peak summer when I stayed, so I was really glad the room had air conditioning! The location is also good, with a supermarket and the Hessen Center shopping mall nearby. Public transport is convenient, as the light rail station is just around the corner!"
Very Good
65 reviews
8.9/10
1 night
From HK$513
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9.3/10
Great
GGuest UserEverything is perfect. Big spacious room. Interesting design. Good view.
Note they dont have microwave only oven.
Its clean and neat. Note Room service only after 3 days.
Location is walkable to old town.
GGuest UserThe hotel's location is excellent, both convenient and safe. It's just one metro stop from the central station and three stops from Roman Square. There's a shopping mall within 500 meters, with supermarkets, beauty stores, pharmacies, and restaurants. The hotel itself offers consistent quality; everything is available except for a mini-fridge.
GGuest User1. Near the train station.
2. Breakfast was decent, buffet style.
3. Clean and tidy, although the bathroom was very small.
4. There's a bus stop nearby, making transportation incredibly convenient.
5. Will definitely stay here again next time, and they have Chinese-speaking receptionists.
SSally CanadaOne of the best breakfast I ever had in all countries I ever been . You can compare their breakfast to Furama hotel In Singapore .
and safe place to walk in the middle of the night
From Frankfurt international Airport is easy without taking a taxi. From terminal 2 take the bus outside FREE to terminal 1 then go down to -0 Not O by my daily pass to RMV just behind the ticket machine since I got trouble of buying through ticket machine. From terminal 1 S 9 or S8 . It was 4 minutes to walk to Hotel Cult. The customer service Miss Hanna let me have my room early. A nice guy ( customer service let me a German charger. I truly appreciate it Aldo a morning duty gave me Free bottle of water. No water and no coffee machine . The night duty guy also friendly talking to me as I wake up at 1:00 AM and so hungry I asked for a place where are bars. Right the place is too safe to walk alone at night. As I went back home I lost my way I do another direction following the light. A guy near the commercial bank neat told me too far from the hotel Cult. He took a Uber drove me at the hotel . I never ever got scared walking alone in the middle of the night holding my Kebab which so delicious too. Wow amazing almost same in Singapore a very safe place to walk at night!!!
Room is too small o can’t move my things freely as I can , but nice windows to see the beautiful street outside. The next day housekeeper lerp my room clean and 22nd day I request to change bed sheet perfect housekeepers this guy is truly helpful and towels are white.colours but look old. A friendly and helpful housekeepers when I asked something. Lidl just a minutes across the street. I truly recommend this hotel for 3 nights with Fridge. Perfect air condition and comfy bed although dark hallway or corridor. It doesn’t look like a hotel . But overall safe , clean and good customer service and breakfast a lots of selected cheese and selection of bread and juices etc etc. I truly love the breakfast! Thank you guys !
AAnonymous UserThe hotel was great, the service so welcome, the pool althpugh mentioned that its heated but looks like it was heated the Herman way which so cold, its location needed all the time the shuttle they offer to go to the airport and from there to the city of Frankfurt.
The breakfast was somehow expensive for what it was offered and no where I went I paid the same for a child as its known they eat almost nothing, so I believe that it should habe been either free or 1/2 the price.
In the room there wasn‘t sugar nor tea bags.
VVictorjiayeThe surroundings are really convenient. There are small shops nearby, as well as high-rise buildings, offering a wide variety of choices for both food and shopping. I stayed for two nights and had a great experience, and the breakfast was also plentiful.
GGuest UserThe biggest advantage of this hotel is its proximity to the airport. You can watch planes take off and land right from your window, making it an excellent choice for aviation enthusiasts.
However, the location is somewhat inconvenient in terms of transportation. If you try to walk directly from the airport to the hotel, it feels like you are walking right on the main road, which feels a bit unsafe. You really need to take a shuttle to get there, but the downside is that the shuttle isn't free and requires an additional fee.
GGuest UserThe hotel has left a very solid impression overall. Specifically positive was the cleanliness – both the room and the bath were very careful and ordained. The shower had a surprisingly strong water pressure, which was really pleasant after a long day. The bed was also comfortable so you could sleep well.
Another point of benefit was the staff: late check-in was allowed flexible and uncomplicated, making the arrival much more relaxed. A generally pleasant stay with good price-performance ratio.
GGuest UserI had been staying at this hotel for 6 consecutive days. The night before, I extended my stay for room 417 at the front desk. The hotel system has a complete record of my extension, and it was agreed that I would continue to stay in the original room. When I returned after going out, the hotel, without my consent or prior notice, unilaterally changed my room and altered the accommodation agreement.
The new room had no duvet and no bath towels. I had to go downstairs repeatedly to request all basic amenities. One male front desk staff member was extremely rude and demanded an additional 1.90 Euros for a bath towel, even writing a note that said 'It cost 1.90 Euro.' I have uploaded a photo of this note as evidence. It wasn't until this staff member's shift ended that another staff member provided a bath towel free of charge.
As an elderly traveler who doesn't speak any foreign languages, I had to rely entirely on a translation device for communication, which made interactions extremely difficult. Throughout my stay, I distinctly felt discriminated against due to the language barrier, leading to a terrible experience and leaving me feeling deeply wronged. I didn't get a chance to take photos of the missing items in the room due to the rushed circumstances, but all the guests staying in the same room that day can corroborate my account.
I am attaching a formal complaint document in both German and English, demanding a formal explanation and apology from the hotel regarding the unauthorized room change, the staff member's improper charging, and the poor service, as well as reasonable compensation.
The hotel system can retrieve the extension record directly, so I don't need to provide any receipts.
While I don't have photos of the room lacking bedding and towels, there are other guests who stayed with me who can testify to this.