Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on May 25, 2025|Ladies' Private Room
nnystIt was the most impressive accommodation to rest and live in this trip for me. The price is reasonable. Staff/ owner is very helpful and kind. She introduced me about her own place even I arrived hostel quite late. Her decoration and facility is superb. The kitchen has a lot of stuffs that traveler will be need. It feels like living at home but in the hostel. Location is good to locate near the tram. Also, common room, roof top, the bathroom are nice to rest. The private room (bedroom) is not too small - too big but it was very cozy to stay and manage your stuffs. I can do a little morning stretching in there. Love it! highly recommended for girls and other travellers 💗
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Price per night from:AED 84
Posted on Apr 10, 2026
Guest User
This hotel is really nice and conveniently located right on top of Sakura Machi mall, so there are plenty of food options and shops for shopping.
Right across the street is a pedestrian street, which is great for walking around. It’s not too crowded, so the atmosphere is quite relaxed.
There’s also a major bus stop right downstairs, which makes it super convenient—especially if you don’t have a car. If you’re traveling between cities, this is likely a main stop you’ll pass through.
For those who drive, you can find parking nearby. The hotel may offer parking discounts at certain locations, but I’m not entirely sure which ones.
The hotel itself is beautiful, modern, and smells really nice—feels new and well-maintained. Amenities are quite complete as well.
The bed and pillows were just okay, slightly leaning towards the uncomfortable side. However, the bathroom is excellent, with a separate standing shower and a small bathtub. The room I got was also quite cute, with a small sofa area, which was a nice touch.
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Price per night from:AED 259
Posted on May 5, 2026
M.Sim007
Fantastic new hotel! We took a 37sm corner room, large for japan standard Breakfast soread is good and delicious. Hotel beds are also the best so.far (for tjis 10days trup Kyushu) location is ver central, food plentiful..only issue we had is carpark (due to the central location and probably due to Golden Week,), no parking anywhere near the hotel and ended up waiting for more than an hr to park at Times parking which cost 3600 yen till next day. Overall, we highly recommend this hote.l
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Price per night from:AED 344
Posted on Jul 5, 2026
Guest UserThe hotel's front desk service was excellent. They quickly and helpfully resolved a bug with the parking lot access, which was very thoughtful. The room was small, a typical Japanese-style room. The location is quite good. The image shows the information for the hotel's partner parking lot.
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Price per night from:AED 243
Posted on Jun 6, 2026
Guest UserSince I had a 7-day JR Pass, proximity to a JR station was my top priority for this trip. The hotel is very close to the JR station, and it seems to attract a lot of business travelers. My initial impression was that some of the younger staff at check-in lacked a bit of enthusiasm. But I let that slide. After getting to my room, I couldn't find the Wi-Fi password anywhere. I went downstairs specifically to ask, and the response was 'in room'. I still tried to figure it out myself first, searching every corner, but still nothing. So I went back down. The older staff member was very friendly and helpful. As soon as she mentioned 'TV', I immediately understood, as many hotels back home display it on the television. She even drew a diagram to explain! Usually, when you enter a room and the power comes on, the TV turns on automatically, and you'd see it. But this time, I had to turn the TV on myself, which I hadn't thought of. It just goes to show that service attitudes can vary among different staff. In Japan, I've always admired the professionalism across all industries, but this was the first time I've encountered such a service attitude from a staff member. Overall, this hotel's proximity to the JR station and its excellent value for money make it worth staying at.
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Price per night from:AED 178
Posted on May 8, 2026|Medium Twin ( Non Smoking )
Maggic✨An excellent hotel. The location is very convenient, a 20-minute walk from Kumamoto Station or a 10-minute tram ride.
The reception staff are courteous and attentive.
Essential items can be collected on the ground floor.
The room was on the very top floor.
The beds are large. The cleaning service is excellent, with towels changed daily.
Perhaps the only drawback is the lack of sufficient space to open a large suitcase, you have to jostle about to do so.
At one point, the room became quite stuffy, the air conditioning didn’t help with the air circulation, and the window couldn’t be opened. I realise this has been done for everyone’s safety.
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Price per night from:AED 168
Posted on May 18, 2026
Guest UserWhen we arrived at the hotel, we couldn't find a parking spot, and then one of the staff members—I think Elly—helped us tremendously to find a parking spot. The staff is very helpful and super friendly.
The hotel is centrally located.
It is very quiet in the hotel itself. The surroundings are also extremely quiet, so we were able to sleep well. The beds were very good.
One minor downside is that they didn't offer drinking water. So you had to get it yourself, and the 7-Eleven was around the corner, so that wasn't really a huge problem.
We enjonyed our stay. Thank you!
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Price per night from:AED 296
Posted on Jun 5, 2026
Anonymous UserWe had a pleasant stay at HOTEL MYSTAYS Kumamoto Riverside. The hotel is conveniently located near the city center, making it easy to explore Kumamoto Castle, shopping streets, and local restaurants. The riverside setting also provided a nice atmosphere, especially in the evening.
The room was clean, comfortable, and well-equipped with the amenities needed for a short stay. The staff were friendly and professional, and the check-in process was smooth and efficient.
The reason for giving 4 stars instead of 5 is that the room space was a bit limited for travelers with larger luggage. However, everything was well-maintained and functional, so it did not significantly impact our stay.
Overall, HOTEL MYSTAYS Kumamoto Riverside offers great value, a convenient location, and reliable service. We would happily stay here again when visiting Kumamoto.
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Price per night from:AED 257
Posted on May 8, 2026
Guest UserPros:
1. The hotel is directly opposite Kumamoto Castle, making it very convenient for sightseeing. It's also close to Kumamoto's Kamimachi area.
2. The views are excellent. From the 10th-floor restaurant, you can see Kumamoto Castle, and there's a free self-service beverage machine for unlimited drinks.
3. The room size is generous; a 26-inch suitcase can open completely. The facilities are new and very clean, and the service is good.
Cons:
The streets are very dark at night, and it's quite a distance to the nearest convenience store.
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Price per night from:AED 122
Posted on Jan 29, 2025|Japanese Room, Non-Smoking (New Wing [10 Tatami])
Guest UserI honestly do not know where to start, I booked the hotel without really knowing much about Kumamoto Prefecture. After arriving in Kumamoto City and then realising Ueki Onsen is another 40 minute bus ride I was thinking oh dear where am I staying. After arriving at the hotel I was greeted by the manager of the hotel who showed me to my room and gave me a tour of the facilities. Once settled in I realised there isn't great public transport around and I primarily wanted to see Beppu and Yufuin during my stay, I enquired with the manager on where I might be able to rent a car, with little to no Japanese language under my belt he took it upon himself to reserve a vehicle for me and offered to drive me himself to collect it. He then also said he would take me back to return it a few days later. After my trips to Beppu and Yufui village (Not to be missed) and not to miss the outstanding and beautiful surroundings in Uekimachi and the Aso region. The manager and I set off to return my hire car, on the way back he took me to Kikuchi shrine to pray and also gifted me coffee and cake. They also accommodated me with use of the on site onsen (amazing) after hours as I'm heavily tattooed. I feel truly grateful to have found this hidden gem of rural Japan and if you are thinking of traveling this great country I emplore you to go off the beaten path. I experienced untold kindness during my stay and have memories of a life time. Thank you so much guys
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Price per night from:AED 106