"It was very clean and I was able to relax. The TV screen was large and I could watch YouTube and listen to music. I was happy if there was a water service for a PET bottle in the refrigerator in the room. There was tea, but I was a little disappointed that there was no coffee. The large communal bath was a natural hot spring in Suzaka Onsen, so it was very warm. The soba noodles for breakfast were very delicious. I will use it again."
"First of all, the two staff at the check-in counter showed a very strong sense of job burnout on their faces, and the whole check-in process was not very pleasant. However, the next morning during check-out, the ladies at the counter were very professional and everything felt fine.
After entering the room, I found it to be very stuffy and hot. When I turned on the air conditioning, it was only heating. Since the weather outside was quite cool, I understand that the system is centrally controlled and set to heating. I then tried opening the window, but it could only be opened a small amount. For some reason, no fresh air was coming in, and the room still felt very stuffy.
Later, I went down to the counter (again, the same two male staff from check-in) to ask if the air conditioning could be switched to cooling, but my request was rejected. I then asked if it was possible to borrow a fan, and they refused again with a very impatient attitude.
Overall, the stay was not a very good experience. The room itself was actually fine, but it was too stuffy. I hope this review can be helpful to others."
"I drove here, but the location was excellent, being close to the station, which made it easy to go out for dinner. I was also very impressed with the service. The welcome sweets, all-you-can-eat ice cream, and cake at the breakfast buffet made me very happy. The large public bath was also very relaxing. For this price, the service was outstanding. I would definitely like to stay here again."
"Had a great experience staying at Toyoko-Inn Nagano Higashi-eki. Rooms were clean, housekeeping made sure you have clean towels everyday, breakfast was great. One small problem - they have 3 washing machine but 2 dryers. Great location near JR train stn, plenty to see and shop. We walked to Zenkoji Temple and stumbled upon the Sakura garden and had a mini picnic there. Will definitely come back to this hotel again the next time we come to Nagano!"
"I stayed at this hotel for three days while exploring Nagano. The hotel's location is excellent, right on the west side of the station and practically next door. There's a bus stop directly in front of the hotel, and an overhead pedestrian bridge connects it to the station. After crossing the bridge, a left turn leads directly to Don Quijote, and just down the bridge is the bus stop for Togakushi Shrine. Transportation couldn't be more convenient. The hotel room was very clean, and the breakfast was excellent with a wide variety of options."
"Perfect location right by Nagano Station , getting around was so easy. There are plenty of places to eat and shop just steps away. The room had everything I needed, and the staff were so sweet and welcoming. Definitely worth every penny. I had a great stay!"
"The facilities are complete, the service is friendly, and the hot springs are great. The shuttle bus is a real highlight. The only issue is that it gets too crowded, so independent travelers should really try to avoid the peak check-in times when tour groups arrive in the evening. The need to queue for meals, especially dinner, needs improvement; it wasn't a great experience."
"The hotel building has a grand feel, and the room was very relaxing. The breakfast buffet was well-balanced and delicious. I also think the staff's service was excellent. I was very satisfied with my two-night stay, as I was able to walk to Zenko-ji Temple for the morning service on both days. There's a Lawson convenience store just a few minutes' walk away, so I could even buy a late-night snack."
"The hotel looks old and isn't particularly striking from the street. However, the Japanese are incredibly meticulous with cleaning, so it's impeccably clean inside. The location is also super convenient (there's a great ramen place in the next building). You'll even find some retro features, like a two-handle faucet and an old TV – very authentic. My only minor complaint is that I couldn't get the air conditioning to cool, only to heat."
"Bed is rather small for 2. Room space hard to move about but we managed since it is for a night stay. Like the cleanliness and amenities provided. Location to the main Nagano station helps! Live up to its hotel's name as staff were very welcoming and they smiled 😀"
Great
62 reviews
9.0/10
1 night
From PKR 13,404
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9.4/10
Amazing
GGuest UserI absolutely, absolutely, absolutely loved this hotel! First off, the location is unbeatable – it's right in the building opposite Nagano Station, literally a one or two-minute walk away. This makes catching trains, buses, and everything else super convenient. There's a Lawson convenience store on the first floor, and plenty of restaurants nearby, so the location couldn't be better. Next, the hotel room itself was a good size; I could fully open my suitcase, and the environment was very clean. I especially loved the window view from the room – you could see the surrounding mountains, and even get a glimpse of Zenko-ji Temple and its approach road from a distance. Finally, the hotel staff were incredibly enthusiastic. Even when checking in via machine, the front desk staff would always come over to help, and they'd always greet you warmly when you came and went. Definitely a top-notch experience! Nagano really is a beautiful small city; it must be even more stunning in winter. I'll definitely be back next winter and will book this hotel again. See you next time!
FFAN_CFirst off, the location is incredibly convenient. It's quite close to the Zenkoji Exit of JR Nagano Station. From there, if you're heading to Togakushi, you can buy bus tickets at a small shop located at Platform 7 in front of JR Nagano Station. For Zenkoji Temple, you can either walk or take a bus from Platform 1. A taxi to Zenkoji would cost between 1300-2000 yen. As for the hotel facilities, they're perfect, except for the rooms being a bit small. The front desk on the first floor offers complimentary coffee and juice, and the coffee beans are excellent. From 9:30 PM to 11:00 PM, they serve free soy sauce ramen. The rooftop onsen is wonderfully relaxing, and they even provide ice cream and Yakult. There's a 7-Eleven right next to the hotel. Plus, the hotel doesn't look old at all. Highly recommend for a stay in Nagano.
LLing o_OThe location is a huge plus, right opposite Nagano Station's Zenkoji Exit. The room was clean and tidy, and the bedding was soft, so I slept really well. My only minor gripe is that the AC vent was directly over the bed, and the airflow was strong and hard to adjust. It made my trip very convenient, definitely recommend it.
BBarz ChenI was very lucky to book the last room on Saturday. Although the evaluation on the trip was not high, the evaluation on Google map was excellent and it was better than expected. I had the opportunity to come to Huyin and stay again. Thank you for everyone received by the hotel. It made me have a very pleasant journey.
GGuest UserThe location is great, just have to cross a bridge from the train station. And there were many food options around the train station area. The room was clean and just the right size for a single traveller. There was even a microwave oven in the room! The hotel is quite strict on its check in timings, its not really a downside, just a heads up for people who might try their luck for early check ins.
MM594814****A Japanese-style hotel with extreme temperatures. Although the luggage has to be carried up and down the steep and bright wooden stairs, the old antiques in the house make life afraid of breaking up, all guests share the bathroom bathroom and hot spring ♨️. But it is so warm, the space is reasonably used upstairs and downstairs, and the 20 or so rooms are scattered. Comfortable hot spring baths, soft cloth tatami mats and the quiet environment in the store make people relax. The hotel operator is an elderly couple over 80 years old, busy upstairs and downstairs every day, ushered in, the 81-year-old gentleman not only has a hard body but also a super memory, every time the guest goes out, he picks out the guest's shoes and puts them in front of the guest, never making mistakes. Grandma is also radiant and kind, and she will not forget every word the guests have said to her, carefully and meticulously. The two elders stood outside the door in slippers and bowed and waved goodbye to us until the bus traveled. Maybe it is because of the fact that this century-old store has been passed down. I hope everyone can feel their precious warmth and cherish it when they stay.
WWei LeThis place is ~5mins walk from Zenkoji temple. neighborhood is peaceful at night.
Shoes to be removed outside the accommodation. Rooms are on the 2nd floor so you'll have to carry your luggage up (there's no lift).
Room (with window) is huge. You'll have to head downstairs to use the shared toilet and shared onsen (no toilet inside the room).
We were only allowed 30mins of onsen time for 2 pax - couples weren't allowed to use the onsen concurrently so we had to go one after another (i'm not sure if the instructions got lost in translation..). Felt very rushed so i didnt really get to enjoy the onsen experience, but overall was nice and clean.
Interesting 6.30am tour around the area and within the temple itself, followed by a simple vegetarian breakfast (porridge with omakase-styled sides with miso soup) back at the accommodation. The morning tour lasted from 6.30am - 8.30am.
The accommodation provided a fleece blanket to each pax to bring to Zenkoji temple to keep us warm during the morning praying ceremony. We went on 30 Dec and it was SO COLD.
Overall interesting experience but accommodation price is pretty steep IMO.
GGuest UserGreat location just a few minutes walk from the station. The individual cabins themselves were quite spacious. There were a lot of people in one room though, it was about 50 people in one room so it got very noisy during the night.
GGuest User1) Location: Get off at Zhongshe and walk about 3-400 meters. You can reach it in a straight line.
2) Hotel: Decorated in the 1980s-1990s, there is no heating in the corridor, but there is heating in the room, and the temperature is suitable. There is no bathing in the hotel. The hot spring is in a large covered tub. There is no heating in the shower room and toilet.
3) Meals: You can order them at the hotel. The boss’s skills are pretty good and delicious, but not very cheap.
[Five-star recommendation] Try to avoid bringing a trolley suitcase in winter. The road is too difficult to walk. It is uphill to get to the hotel. I arrived at night and fell a few times. It was too painful.
AAnonymous UserVery good location, just opposite the train station. Reception is on level 2, but staff is helpful to help carry luggages to and fro ground floor.
Room is small and toilet is squeezy, but still decent for a short stay. There is a Shampoo Bar at the reception to pick up stoiletries.
Breakfast is good, the complimentary soba noodles on selected weekday nights is also great. Nice view from the 10th floor, and also free space for customers to chill during the day.
Water was not provided complimentary to customers but instead was earned through a game.