Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Mar 30, 2026
Guest User
The room had multiple areas of built up dust that hadn’t been cleaned in a long time, and the shower had some mould in the corner and lots of soap scum around the bottles. The silicone holes in the shower head were all cracked and so the water dribbled down. I could also smell the drain. The additional windows installed (appreciate the building is historical) didn’t shut tight, which is a big problem in a windy city. The wind was howling through the window gaps when they were fully shut. Assume they were done as cheaply as possible. I was also a few doors down from the staff room, so I heard very frequent door slamming in the mornings which woke me up as it shook my door frame. There’s no way I’d be paying for full price for this hotel, but for a 50% off deal it was fine. The location is unbeatable and the bed was really comfortable. The room was a good size too.
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Price per night from:€50
Posted on Nov 19, 2025|Two-Bedroom Townhouse
Portia Domonatani-DuguLocation was great, in the city. Not in a busy street so nice and quiet.
I was in a townhouse which had all the necessary amenities. Very clean.
Awesome staff. I left something behind and they were kind enough to keep it for me.
A great coffee shop and asian restaurant about 100m from the entrance which was really ideal. McDonalds down the road, 24hr dairy shop and pharmacy so location is great for business and family travellers. Also the bus stop for the bus that goes to the airport is about 200m down the road.
HIGHLY RECOMMEND THIS PLACE!!
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Price per night from:€76
Posted on Apr 7, 2025
Guest User
This was our third stay at the Copthorne and have always enjoyed it. Very comfortable and friendly front of house staff. The big let down is mould and dirt on the floor around the outside of the shower wall.
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Price per night from:€76
Posted on Feb 15, 2026|Superior Two Double Room
Guest UserThe hotel is located opposite the Blue Bridge wharf, which is very convenient for travelers taking the ferry to the South Island the next day. The room is also very large and clean. However, parking in the city center is very inconvenient.
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Price per night from:€68
Posted on Jul 2, 2025|Cozy Studio
Guest Usergood location
advantage to have a taxi rank at the front door
room very clean
lovely kitchen fully well equiped
bathroom fully equiped washing machine
access very secured
good helpfull reception staff
what more do you want ?
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Price per night from:€62
Posted on Jan 29, 2026|Queen Internal Room
ZorpaReally conveniently located hotel and good sized room. Really lovely helpful, staff on reception. I had booked an interior room with no window so was pleasantly surprised to have a ceiling skylight. Unfortunately the surfaces and amenities (kettle, glasses, spoons) were covered in dust. I thought it might be a ventilation issue as the high window probably doesnt open, but when I ran my finger over the desk it was a thick layer so not sure it had been cleaned for a while. I was only staying one night so didn't bother complaining but did start wheezing in the night so wish I had said something. Easily fixed for future guests with proper dusting!
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Price per night from:€57
Posted on Oct 5, 2025
Guest User
Quite the experience. I was hoping for ‘cheap and cheerful’ fairly close to town. That was the case for the room and the breakfast options surpassed my expectations. We slept well and were happy to have somewhere to stay that didn’t cost an arm and a leg. After checking out we had a riotous time over a drink, reading through past reviews as we are clearly not alone in noticing the ‘Fawlty Towers-esque’ demeanour of the owner/manager. He likes to complain about guests and after a couple of chats with him we were bemused to o notice that we had inadvertently behaved incorrectly and were the subjects of gossip with new guests - while we were still in the room! I might have grey hair but my hearing is still intact. My impression is that he’s harmless enough, just lacking in some social etiquette. If you remember Basil Fawlty and take it with a grain of salt, you’ll be fine.
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Price per night from:€49
Posted on Feb 27, 2025
Guest User
The location is quite convenient, there are many restaurants around the building, especially many Chinese restaurants. The transportation is also quite convenient, the overall environment is quite clean, and the facilities are quite complete.
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Price per night from:€11
Posted on Dec 29, 2025|Deluxe Double Room With Private Bathroom
Benny MarcusAura Hotel is located right next to the vibrant Cuba street and Courtenay place. The room on level 2, block J was spacious and in great condition.
However, the first room I was assigned in Block 'N' had a strong, suffocating smell and lacked windows. I called the front desk to request a room change since I couldn't find any windows in that room or the dining area, only to be informed that all blocks in the hotel were windowless. As I walked back to the front desk, I noticed a block with open windows. The front desk staff wasn't happy with me for checking other blocks and also annoyed when I informed him that I knocked on neighboring 5 empty rooms in the Block, without any response, to enquire if they experience the smell too. The personnel claimed that the block I saw was the only one with windows and was fully booked. I returned to my initial room, but the odor persisted, prompting me to return the keys and applied for a refund. After almost an hour, we inspected the room again with the receptionist, and surprisingly, the smell had vanished. Despite this strange encounter, I still opted for a room change. I was given another room in block 'J', which, while also lacking windows, it had a better odour. As I explored the floor after settling in, I discovered several other blocks with windows.
This experience reflected very poor service and dodgy misleading information from the front desk. The first six uploaded images are of Block N, while the subsequent images, beginning with the keys, showcase Block J.
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Price per night from:€28