Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on May 11, 2026|Superior Two Double Room
Guest UserGreat to stay if you are connecting flights or have to stay at the airport. A bit of a walk from domestic terminal but there are shuttles.
Room was clean. Shampoo and soap smelt nice. I couldnt really figure out the lights between the bed and the shower as there is a sliding frosted glass door that separates the two. But all the lights turned off which is what was important. Not much of a view, only if you love construction and the layout of an airport.
Over it was a great place to relax after lots of traveling.
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Price per night from:CAD 205
Posted on Jun 29, 2026
Guest UserService is excellent! I absolutely love the idea of shuttle bus service as it is slightly away from the central area. The front desk arranged my luggage to be placed in the room upon my arrival. The room itself is clean and tidy. They play harp, and give away free cotton candy in the afternoon. I made two seperate bookings and enjoyed both room style.
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Price per night from:CAD 142
Posted on May 14, 2026
Guest UserThe location is nice and the hotel is beautiful, but the service is a problem. The fire alarm button is located just above the lights switch on button in the room, so it is being accidentally triggered rather often. The evacuation in the middle of the night is not what one would enjoy on holidays or business trips. The dry cleaning is horrible. They completely ruined one of my blouses, and unfortunately, I have only noticed that when I came back home.
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Price per night from:CAD 371
Posted on May 29, 2026|2 Bedroom Harbour View Apartment
AR mustafaI stayed at Auckland Harbour Suites for five days. Overall, the hotel offered a good location and comfortable facilities. However, I experienced an incident that I feel is important to share for the awareness of future guests.
On the third day of my stay, I noticed that my insulated winter pants (thermal trousers) were missing when I wanted to use them. My wife and I searched the entire room thoroughly, including under the bed sheets, but we could not locate the item. We reported the matter to the front desk, and they acknowledged the issue and informed us that they would look into it. I also mentioned that I was not accusing any staff member and that there was a possibility I might have misplaced it.
Despite continuing our search later that night, the item was still not found. The winter pants are quite bulky, padded, and lined with thick beige synthetic fur, making them easy to recognise and unlikely to be overlooked.
When we returned to our room the following day, we found that the winter pants had been placed on the dining table. I took photos as evidence. Upon inquiry, the front desk informed us that the item had been found under the bed sheet. I found this explanation difficult to believe, as the pants are large and easily recognizable. While I chose not to argue further, I strongly suspect that the item had been taken out of the room and later returned.
While I cannot determine exactly what happened and prove this without further evidence such as CCTV footage, I believe this incident serves as a reminder for guests to take extra care and be mindful of their personal belongings during their stay.
I hope the hotel management will take this matter seriously to prevent similar experiences for future guests and to ensure that similar situations do not occur in the future.
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Price per night from:CAD 101
Posted on Jun 23, 2024|Superior Room
Anonymous UserThe room itself is very old, the windows were also poorly cleaned. However the rest of the hotel is nice and updated including the spa and pool area. Overall it was a decent stay, however I would only go back for the spa and not stay there again.
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Price per night from:CAD 248
Posted on May 19, 2026
YizhilaozongziAfter arriving in Auckland on the last flight from Queenstown, the airport transfer to the hotel took less than 10 minutes, which was super convenient for an overnight layover. You can check in at the front desk or use one of the two self-service kiosks. I booked a standard room through a third-party platform for only 500, which was great value for money. The only downside was that the walk to the room was quite long. The balcony door in the ground-floor room opened onto a small lawn, offering a bit of a view. The room size was adequate, and the bedding was fairly comfortable. Overall, it was a good experience, and there's a direct bus to the airport not far from the hotel.
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Price per night from:CAD 92
Posted on Apr 17, 2026|Premier Deluxe 2 Doubles
Guest UserThe hotel is in good location, the room was spacious and comfortable. But the room door was so thin that we could hear someone outside talking on the corridors. One day we came back at 9pm exhaustedly from many adventure activities all day, and found out that our room hadn’t been made up, the towels hadn’t been changed and also the bedding, although we had put the “please make up my room” sign on. So disappointed
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Price per night from:CAD 134
Posted on Jan 7, 2026|Superior Twin
Guest UserFunctional and souless, but a good location for Queenstown with plenty of car parking. The customer service was poor by the usually warm standard of NZ. The receptionist commented on how ”tired you look” Grrrr..who likes to be told that?! And the breakfast venue was so dire and overpriced ($25 each!) we went instead to a nearby woolworths complex with excellemt cafes instead.
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Price per night from:CAD 114
Posted on Jun 22, 2026
Guest User
Best parts -comfy bed, good shower, very close to airport. Friendly service.
Not so good parts.
Some dirty walls. Needs lots maintenance, someone had to come lock side door for me as too hard. TV didn't have a remote and I asked for one around 10pm (got there late and they had already helped me with door( they said they would send someone over with one and they didn't arrive so maybe they forgot.
I suppose the price reflects all this so if you are on a tight budget, just need a comfy bed and quick 5 min trip to airport and you don't mind the other issues, it's an ok place to stay.
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Price per night from:CAD 49
Posted on Feb 23, 2024|Two Bedroom Apartment
huangbo2008Located opposite the Manukau bus station and train station, the transportation is convenient. The room is clean and tidy, and the kitchen can be used for cooking.
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Price per night from:CAD 110