Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Feb 19, 2025
Dalton Kern
The hotel is a quaint place in the heart of historic downtown Charleston. Wonderful breakfast! However, we forgot a bottle of wine we had purchased in the room and they failed to inform us even though we didn’t get our car from valet for several hours after checkout AND they identified us as the people that checked out when we picked it up. Sure, it was our fault that we forgot it but I expected a higher level of service from this hotel.
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Price per night from:NZD 346
Posted on Jan 19, 2026
Guest User
We had a wonderful stay at Christmas time. The hotel was beautifully decorated. Check in was easy, we were offered a$20 upgrade for our room, which we accepted and we enjoyed our 3 nights in a suite- lovely!
The courtyard was also decorated and the outdoor fireplace was always blazing. We liked having a glass of wine in the evening. We also loved “The Den” bar!
The pizza was yummy! Such a cool experience- we will definitely stay here next time we are in Charleston!
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Price per night from:NZD 441
Posted on Nov 15, 2023
Guest User
When we arrived at the hotel and checked in. We enquired about the breakfast which was included in the booking. We were suprised to find out that there wasn't actually a breakfast. You got this card, and every morning you could pick out one item out of their ”supermarket”. The ”supermarket” was basically a minifridge and freezer, and a couple of shelves. Here you could find little cups of icecream, frozen minipizza, water, cola, and things like crisps and m&m's. This is hardly a breakfast. And you could only take one item, not even a drink and a snack. We said that this was not what we expected when we made the booking with breakfast included.
The receptionist didn't even apologize just stated that the information on the website was old from 2021 and that they hadn't gotten around to changing it.
We decided on this hotel because the breakfast was included. It was a pretty expensive booking. With over 400 dollars per night you would expect at least and nice breakfast or apologies and compensation.
At the end we just took a bottle of water in the morning and had breakfast elsewhere.
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Price per night from:NZD 429
Posted on Nov 24, 2023
Guest User
The location is the best for my needs. The service was above and beyond. The complimentary breakfast was very good. I usually travel with my fur baby, this hotel allows this. This time I did not but was just as accommodating. The rate I recieved was very good.I appreciate this flexibility. Great room. Will stay again during Christmas holidays.
Thanks,
Rhonda
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Price per night from:NZD 195
Posted on Jan 6, 2023
Guest User
The location has nothing to say, it is too convenient, so basically punching in the net red restaurant does not need to go to the queue, it is very convenient to walk. The facilities are a bit old and the health is decent
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Price per night from:NZD 324
Posted on Aug 8, 2026|King Room - High Floor
Guest User
We had a little trouble with our roo, the staff and Kadijah (apologizes if spelled wrong) were wonderful. They moved us to another room without hesitation and were regularly checking in with us to make sure everything was good.
The hotel is very clean and in a really good location. There is a ton of construction going around in the area which got noisy at 6 am. The parking tower while convenient is very pricey in my opinion.
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Price per night from:NZD 441
Posted on Aug 12, 2025
Guest User
Very nice hotel. Middle of downtown so walking was the way to go. I would have liked to know that it was valet only, which I dont like, and the fact that it was going to cost me 98 bucks for the 2 days we were there...I might have chosen a different place. But overall it was nice. Big room, small tvs but we were out exploring, and you have full control over the AC. The hotel itself is the original Citadel which is really awesome staying in a piece of history.
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Price per night from:NZD 333
Posted on Feb 16, 2026
Guest User
This hotel is clean and the staff provides great service. Unfortunately, each room has a de-humidifier which can't be switched off and is quite loud, especially during the night. Bring ear plugs!
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Price per night from:NZD 203
Posted on Nov 18, 2024
Zhuzhuxiaonanzi
The hotel consists of two buildings, one of which has an external corridor. The hotel service is very good, and the check-in and check-out are fast. The room has a usable area of 26 square meters and a floor height of 2.4 meters. The breakfast is rich. As it is far away from the city, the surrounding area is very quiet. But it is a bit inconvenient to go into the city. As the hotel allows pets to stay, and the house is carpeted, the springtails carried by the animals are not easy to remove, and there are more than 20 bites on my feet.
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Price per night from:NZD 104
Posted on Mar 24, 2025
Asya
It was a clean room and quiet. There needs to be a better selection of breakfast.
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Price per night from:NZD 123