Hotels near West Oaks Mall in Houston

Highly recommended! The host couple of the hostel are warm and friendly The hotel is very new, just opened in August 2023, clean, spacious and quiet Check-in instructions are very clear The bed is very comfortable Breakfast includes pastries, bread, cereal, and instant noodles The public area on the second floor is also very nice HIGHLY RECOMMENDED! The hostel hosts Harold and Cathy couple is caring, kind, hospitable The place is new, clean, spacious, quiet Entry instructions are clear recommended, easy to check in and out The bed is cozy Cookies, bread, cereal, coffee, tea, instant noodles in the morning Nice social community space on the second floor

Great Service, Lovely Breakfast — but Room Noise and In-Room Dining Could Improve I recently stayed at the Thompson Houston and overall had a great experience, especially thanks to the excellent service. Every staff member I interacted with was friendly, helpful, and professional. Their attention to detail really made me feel welcomed, and I was touched when they surprised me with a graduation cake — a thoughtful gesture I truly appreciated. The hotel breakfast was a highlight. The food was fresh and well-prepared, and once again, the service stood out. Dining in the morning felt like a treat thanks to the welcoming atmosphere. That said, there were a few downsides that affected my stay. The room was quite noisy, even late into the night. It was hard to relax or fall asleep with the amount of outside noise coming through. Also, I ordered in-room dining on two occasions. On the first day, everything was great. However, the next day the fries were noticeably soggier, the salad was just a bowl of greens with six tiny avocado cubes, and — most concerning — the aioli on the side looked like it had already been used. Overall, Thompson Houston left a positive impression on me, mostly due to its exceptional staff and quality breakfast. I hope they can improve the soundproofing and ensure consistency in their in-room dining service.

Great, the hotel service is especially good.

Everything was as expected. Free breakfast, laundry room and even better with suites and some day fast food restaurants in walking distance.

Both the suites and premium rooms are fantastic! They all come with kitchens, which is super convenient for making simple Chinese meals when you're craving home cooking. My favorite part is the lobby's self-service bar, with complimentary water, coffee, and milk. It's incredibly handy!

This place smelled like mold, was humid, was dirty, and badly needs a complete remodel. It might have been nice in the early 1990s, but it is not now. The staff at the desk was nice, but everyone else, not so much. If I had to stay here again, I would find another place. It was not scary - it just was not nice.

The environment is good, the service staff is enthusiastic, and there is a gym downstairs. Unfortunately, I didn't know when I left. There are no shopping malls nearby, but it is not far from shopping malls such as Galleria

The smell of the disinfectant is quite strong, the breakfast is good, the stay is very convenient, the room card is a little bit bad, the front desk staff changes very fast, suitable for students living in Houston.

Very close to Her***n park, there are 010, 002 metro bus nearby, eating Subway, Burger King, MM, the location is not bad; There is a simple meal in the morning; However, in the room where I stayed, my colleague from the same company said that there would be a strange taste of ”roughly pen”, while the sheets and toilets were quite normal.

The room was clean but there was a leak and the wifi was very weak in rm 109 the young lady on duty was VERY helpful and nice.