Château de Fonscolombe

We recently stayed at this hotel with our daughter, who when we checked in found the shower over the bath in her room was broken. She requested a room with a standalone shower but was told none were available. Most basic rooms have only these showers, which is inconvenient. After four maintenance visits—one where she was told it was “normal” for the shower head to face horizontally and another for the bathroom to flood when the shower was being used—the supposedly fixed shower fell on her head as soon as she tried to use it. Only then was she offered a room with a standalone shower, which had magically become available. In our room, the shower and basin had drainage issues, also deemed “normal.” Breakfast on our first day was also disappointing; arriving at 9:30am, an hour before it ended, there was limited food and no croissants. It then took three attempts and 20 minutes for the staff to make a simple café au lait. Overall, our stay was marred by poor service and lack of care, not what we expect from a five-star Relais & Chateaux hotel.

It’s a beautiful historic property , uniquely nested within nature - it’s a dream . I would highly recommend anyone with discerning taste , to stay at Château de Fonscolombes . This establishment is an experience , a destination worth the trip. Unlike a hotel, it offers you the opportunity to enjoy the surroundings. In fact , we had the pleasure of using the Chateau bikes. It was my first time on a bicycle and I really enjoyed my site seeing journey. The property is raw , yet beautiful. I should also mention the exceptional service of the staff . Everyone was so polite , and professional . The room selected did not disappoint , best view for sure . Every detail in the room was appreciated . From the tiny little music box on the night stand to the chef little Madeline treats which we all enjoyed upon entering . However , the nicest thing about the room was its high ceilings and large windows . I was able to open all my windows and enjoy the fresh air from both ends of the bedroom . That said ,if you’re looking for something intimate , to relax get away from everyday stress this is the place for you . I also recommend trying the restaurant , the Chef just received his first Michelin Star and I’m certain he will make this restaurant among the best restaurants in France . Every dish served was not only beautifully plated , you could actually taste the freshness of the vegetables. I’m giving this experience a 5 - STAR . Thank you , and see you next year ! G.D.S

Very friendly staff

The property is charming !!!! The staff couldn’t have been more accommodating with the exception of the guide the hotel had arranged for us. He was an excellent gentleman and a great driver but he was only a driver not a historical guide. We were supposed to have another guide when we arranged the tour. Nothing against this gentleman