Hotels near Morocco Dunes, Marrakech

The staff were friendly,lovely and approachable. Especially Hussain and Ahmed. Ahmed went out of his way to buy me a phone charger when my phone battery was almost dead. Hussain is very friendly and helpful and speaks good English The room were clean and the service was amazing. Location is about 15min from the airport and walking distance to Guilze City center. Wish shower had shampoo. Would go back again

We checked in to our deluxe room, and it was a horrible stay. First off, the deluxe room building is the furthest building away from the hotel, and by the time we get to our room, the view from our balcony is of a construction site and parking lot. Our room had a particularly strong vinegar smell to it, and we asked to move rooms. We were told that every deluxe room was sold out and we would be able to move rooms the next day. Next day comes around and we didn’t hear from the hotel. Every call to guest services took at least 3-5 minutes until someone answered or called back. We also came back to our hotel room unlocked, and it seemed housekeeping didn’t truly close our door when they cleaned it. On our last night, the A/C didn’t seem to work. We called guest services and the lady I spoke to told me that it was turned off for the whole hotel. When asked why or when will it be turned back on, she abruptly interrupts me and says I’m transferring you to the front desk. I waited for at least 2 minutes on the phone before someone from the front desk to answer my call, and he informs me that someone will come check our A/C. We love staying at different hotels in different countries and had no issues with other hotels in Marrakech, however, our stay at Movenpick was very underwhelming and staff didn’t seem to care at all. This has been a very awful experience, and hope that the hotel management can make a much better experience and improvement for others.

NE RESERVEZ PAS - AVOID AT ALL COSTS- This hotel must be avoided at all costs!!!!! Do not trust positive ratings, they cannot be trusted and have been paid for. Evitez cet hotel a tout prix!!!! Ne croyez pas les avis postifs, achetes a moindre cout par cet hotel. Ditry bedsheets provided everyday, stained towels everyday, broken plugs in the bathrooms (!!!!), no AC, very small pool, broken shower heads, a very aggressive manager. We left before the end of our stay to a different hotel. This place is not safe! Draps sales, literie douteuse, piscine trop petite, equipements a l'abandon, un manager aggressif, prises murales exposees dans les salle de bains!!, draps dechires, Nous avons exige un remboursement de nos frais. Nous avons quittes l'hotel avant la fin de notre sejour. Nous n'etions pas en securite!

We checked in in the morning, which we were very grateful to them for allowing us to do. Everyone was so kind and helpful even after we realized there was a problem with our reservation. They worked with us and never tried to charge us for the mistake even though they certainly could have (especially when it took a few days for our travel agent to fix it). The food was delicious, every single person was friendly and helpful. We also got massages at the spa and were so happy and relaxed. They even held our luggage for free for a few days while we went on an excursion. The rooms they gave us for the second half of our stay were even nicer than the first. They were in the process of filing the pool and we really enjoyed sitting out by it even though they were laying even more pretty tile (the hotel is very beautiful as it is, even nicer than the pictures). I will say the internet passwords kept expiring which was annoying, but they always gave us a new code without any issue except the minor inconvenience. We will definitely be back.

We stayed at hotel chems from the 31st of December for six consecutive days for the new year. This was my second time in Marrakech but my mum's first time. The location is second to none within a few minutes walk to the square and also many other local attractions. On arrival we were told that we needed to check in from 3:00 p.m. we'd got there early but were able to drop off our bags and then go out exploring. The hotel itself is a little outdated, however it is very clean. Staff are very good, welcoming and attentive, room sizes good and price good. Bedrooms made up everyday, towels changed, cleaned throughout. Pool towels available for free at pool. We stopped between December and January, that is a very good size pool approximately 25 m. However it is very cold but still accessible plenty of seating areas for drinks and snacks. There are plenty of sun lounges around the poolside as well as in the grass area. Breakfast is served daily which is included within the cost and there was ample choice a selection of eggs, Cereals, yogurts a little fruit, many pastries, etc. The hotel also has a snack bar and does offer evening meals. We did not take any evening meals here. We did have snacks during the day. Things like salads, pizzas, burgers, etc. The food was good. As the hotel was very close to the local area, we were able to walk although it was close to a taxi rank. If you should need this. Within 1 minute walk to Koutobia mosque, then about 5 mins to jem so fnaa square, Cyber park short walk ( nice to visit) near royal mansour Marrakech, Around 40 mins walk is the beautiful menara :) There is also complex artisan is about 10 minutes walk maximum full of things to buy As you come out of the hotel grounds, if you do a left you will find a park on the left hand side ( Koutobia). You can walk straight through this to the main road to take a shorter route to places. There is plenty of opportunities for walking and running. It is very safe to run alone. When we were there the sunrose at about 8:00 to 8:30 a.m. and the mornings were cool. During the daytime, you can expect temperatures of around 18° c in December and January plenty warm enough if you are from England. We had a walking tour that I arranged before we went through TripAdvisor. It was very good. We also booked the waterfalls trip. This was okay. I also took a hot air balloon trip which was amazing. All of these were booked online instead of at the hotel. There was no particular reason not to book at the hotel. I just didn't realise that there was somebody on site to do this before travelling. The reception is manned 24 hours, 7 days a week. On New year's Eve, we was welcomed with a show and dinner from 7:30 p.m. full entertainment and several courses for a meal and drinks. This was all inclusive even though we was on a bed and breakfast basis. We had no idea that this was going to happen. It was a lovely surprise. The entertainment was fun. Most of the ho

We stayed at this Riad for 3 nights from Thursday 7th Sept 2023 with another couple and were staying there the night of the devastating earthquake. More of that later. We had emailed the Riad ahead of time and were picked up at Marrakech Airport and subsequently taken back there and allowed to add the transfer cost to our rooms. On arrival we were met near the main road -Dar El Bacha and were walked to the Riad through small alleyways. Mustafa and Khalid introduced themselves and served hot Mint Tea. Patrick then have us a tour and shared the history of the refurbishment of the Riad including the strengthening of new foundations. Something we were subsequently truly thankful of. The whole team at this Riad deserve credit for the way they looked after guests following the earthquake on 8th Sept with Mustafa guiding us all out to stand in safety ahead of being allowed back inside. Each day a tasty breakfast was served with hot drinks, yoghurts and preserves and local Breads and fruit. Very tasty! Each day Mustafa or Mohamed would recommend places to visit and showed us on maps.me how to get there on smartphones without connectivity. The ladies who cleaned our Superior Rooms did so with a passion and always smiled and said hello when we saw them around the Riad. This was hospitality at its finest under the most stressful of circumstances for the RIad team some of whine couldn’t initially contact their relatives to see if they were safe. Thank you to you all for a memorable stay. If you are reading this and are going to Marrakech don’t consider anywhere else to stay - book here for a memorable stay. We had drinks on the roof terrace and the girls also had a swim in the Riad’s pool.

Staying at La Claire Fontaine during Eid al-Adha was a fantastic experience, especially with most places closed. The Riad's design is a perfect blend of modern comfort and exotic Moroccan charm, noticeable in every corner, piece of furniture, and the overall ambiance. Our room was beautiful, with a very comfortable bed and pillows. The bathroom was spacious, and the furniture and decorations were truly exquisite. The toiletries provided were also of very good quality. The WiFi quality was good through out the Riad. The patio was refreshing and charming, providing a lovely spot to enjoy a drink or the delicious breakfast served each morning. As an espresso fan, I was delighted with the in-room espresso maker and the quality of espresso prepared for us during breakfast. The rooftop terrace was another highlight, offering a relaxing space between walks and a delightful dinner prepared especially for us by the Riad team. Our stay at La Claire Fontaine was memorable not just for the comfort and atmosphere, but because we felt genuinely at home. Special thanks to Smail, Soulaimane, and Younes for their exceptional care and hospitality. You made our stay unforgettable! 2 important tips: - Ignore people on the streets who claim your Google Maps is wrong, or the street is closed, and offer to guide you another way or show you an exhibition. These individuals will ask for money, and the streets are not actually closed, nor are there exhibitions—just shops. Engaging with them will waste your time and cause frustration. - When you go back to the airport, plan for three hours, especially if you fly Ryanair. They stamp boarding passes at the check-in desks, even if you only have carry-on luggage. There are huge queues at the check-in desks (Ryanair staff can be quite rude and slow, and regardless of your luggage size, they might force you to pay an extra fee; we witnessed many disputes and scandals during our 1.5-hour wait in this queue) and at passport control you need about an hour.

One of the best place to stay in medina. Nice and stylish, clean rooms, simple breakfast. Location also good enough, because its not that far to walk by medina from taxi (another riads can be so far and it's not comfortable to find it, especially when you have a lot of clothes). One more thing - they are really equipped with everything you need in rooms - fridge, smart-TV, hairdryer, even in single rooms. Not every riad can have it, especially with this price. Friendly and very helpful staff. Especially grateful to Hassan, he helped me with my one thousand questions 😅 So, I can recommend this place. I stayed in few riads in different points of medina, and it was most comfortable place.

We got a great deal during Ramadan. Location is Agdal, leafy suburbs with good shops, calm and quiet and close to the city centre, ten minutes drive. It's a classic hotel with two huge pools and great slides for kids. Breakfast was plentiful. Recommend.