"It is a beautiful resort with good food and very friendly service. Mahesh especially was very kind and helpful. We had a great experience here!"

"This amazing hotel is a hidden gem. We got a great discounted price thru Trip.com and ended up adding dinner. The food was amazing, so much to choose from, and great quality. As a swimmer, I really appreciated the 72 metre pool (U kid you not)!"

"The service attitude of the store is very good (it should be a store independently operated by the owner). After arriving at the store, I was given a glass of watermelon juice (free). There is a small terrace outside the room. The most abundant thing is breakfast. The photos and scenes on Ctrip have a relatively high degree of restoration."

"I stayed at Paradise Dambulla for one full week, and honestly, I can say this property’s biggest strength is its people. I have travelled quite a bit, but the warmth, kindness, attentiveness, and genuine care shown by the staff here is something very special. It never felt artificial or forced. Every single day, the team made the experience comfortable, relaxing, and memorable. Special thanks to Nikesha, Waruna, and Feros from the Front Office Department, Tharusha from Housekeeping, and the amazing F&B team including Damith, Lahiru, Thanuja and Dhanushka. Each of them created such a positive impression during my stay. A very special mention must go to Ranga, the F&B Manager. He is truly an asset to the hotel. Had a lovely small talk. An all rounder, highly professional, always attentive, and at the same time a genuinely kind gentleman who seems to support every department whenever needed. You can clearly see the teamwork among the staff, and I believe that is one of the main success stories behind this hotel. The rooms were excellent, the atmosphere peaceful, and the location itself is beautiful and relaxing. During the entire week, I genuinely could not point out a single bad experience. Paradise Dambulla should be proud of its people because they are the real highlight of this property and the reason guests will return again and again. Most definitely visiting again soon. Highly recommended!"

"An absolute gem of a place! Right on a beautiful serene lake, lots of wildlife running about, the breakfast was delicious. Thilki & Malata along with the rest of the staffs were wonderful, always helpful, thank you for your exceptional services. We had the BEST time!"

"Excellent and perfect!"

"First, this hotel is in a very remote location, with nothing nearby, making it difficult to get around. Secondly, the hotel's design clearly shows a lot of effort, but it's not well maintained. We were moved four rooms in one day. Within 10 minutes of checking in, they told us there was a plumbing problem. After a long wait, they moved us to a different room type. After checking in, we still had no water. In the third room, large bugs kept dropping onto the bed and onto our bodies throughout the night, which was terrifying. We finally got our final room cleaned and changed after 10 PM. We finally got some sleep, but the next morning, the stationary hair dryer was broken again! We had our laundry done, and they told us we didn't need to iron it, only wash it. But when we checked out, they still charged us for the ironing! Luckily, my husband had texted them about our request via What's Up, and they were able to get rid of the extra charge. This completely delayed our plans for the better part of a day!"

"The wooden house is located next to the national park. The facilities are very new, the room is large, the green landscape is very good, but there are no mosquitoes. The restaurant has rich and delicious breakfast and dinner, and the service is good. It is very close to the Lion Rock Scenic Area, which is convenient for watching the sunrise and sunset. The hotel can also arrange pick-up"

"The first picture shows the bathroom when we entered the hotel room. I had to ask the staff to refill our shampoo and shower gel multiple times. The following pictures show the restaurant. We stayed for four nights and five days, and the breakfast was exactly the same every day. My child felt nauseous on the last day. The water in the kettle for making coffee at the breakfast buffet was cold, and the staff told me to scoop coffee grounds from an almost empty container and make my own. I have to conclude that none of the dozen or so hotel staff members possessed basic service etiquette. We had to repeatedly ask the front desk to clean our room or change our towels, making our stay extremely uncomfortable. I give this hotel a very negative review!"