86matthewn
July 18, 2024
James & Miquel at the front desk showed outstanding service, from the moment we arrived to the moment we left. We took advantage of the valet parking and our car was ready when requested, we were offered free water, and an umbrella when it was raining. James even helped me with our invoice at the end to ensure all charges were correct. Our room was fantastic, bed was comfortable, breakfast was delicious, and the overall decor and cleanliness is the best we have seen in a hotel. Location on St Kilda road was perfect, just away from the hustle of the city but the tram stop to get you to the city was right out the front. We will be back. Thank you- Royce Hotel