Hotels near Federal Real Estate Heritage Center, Mexico City

The front desk is very friendly, especially the uncle in the restaurant who can speak a word or two in Chinese. He knew that we were from China and needed tissues and brought them to us himself. The uncle at the front desk will also help with luggage and call taxis. The staff are very nice. The only drawback is that there is backflow in the bathroom, dirt will be found the next day, and a toothbrush is found in the toilet (I am sure it was not caused by us). Maybe it's just a problem with this room, I hope this can be improved

The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family!

Excellent stay here. You couldn’t ask for a better location in Polanco. It’s in the heart of the neighborhood surrounded by restaurants and only steps from Parque Lincoln. The hotel is in a renovated apartment building, and they did an outstanding job. Great attention to detail and hotel is beautiful, modern and comfortable. Besides the location, the highlight of this hotel is its personalized and warm service. Angel the concierge is exceptional and Rodrigo at the front desk was most welcoming and helpful. A couple of negatives were the mattresses….way too soft with a lot of padding along with a very spartan gym….they could add some more equipment. Other than that, I have only good things to say about Kimpton Virgilio.

The Novotel Mexico City Centro Histórico is a new hotel. Its newness shows in any number of ways, both good and bad. First the good: Staff were all friendly. And my room was shiny new and free of signs of wear. Everything in the room worked perfectly. It is true that the room was rather small and that the view was mostly of a blank wall. Since I was by myself and did not spend much time in the room during the day, these latter issues didn’t bother me very much. There were, however, some issues that were also perhaps related to the hotel’s newness. The cleaning staff didn’t empty the wastebasket on the first day and didn’t replenish the Nespresso pods on the second. Perhaps they should start working from a checklist … ? Also, breakfast was only available half an hour later than advertised. And, oddly, only certain guests were offered omelettes. And, as someone who doesn’t eat meat, I was bothered by a cheese-and-luncheon-meat plate on which the cheese and luncheon meat were piled on top of each other. I would also have appreciated labels on the four stew-like dishes on offer—I couldn’t tell what they contained. There is also the issue of billing. When I checked in at 3 p.m., I was asked to pay the entire bill—no problem there. But, when I arrived in my room, I found an e-mail from hotel management informing me that, because the hotel was extra busy, I’d already been charged for day 1. It’s true that I’d opted for a “flexible” rate which required me to agree to pay for the first day whether I showed up or not, but it was a little startling to be charged for a no-show before the earliest possible check-in time—and then charged again when I checked in. It took a week for the double charge to disappear from my credit-card statement. I can’t believe Accor would have approved of this billing procedure. The thing that most bothered me about the hotel was the absence of a minibar. The TripAdvisor website—and also the websites of several booking agencies—all claim that rooms in the Novotel Mexico City Centro Histórico have minibars. The Accor website, I’ll admit, doesn’t. But I guess I’ve come to expect that hotels of a certain class would have minibars. And I missed having one, not for overpriced drinks, but for the groceries I bought. I wasn’t, in other words, very enthusiastic about the Novotel Mexico City Centro Histórico, although I acknowledge that, with a few changes, it could most definitely be turned into a very good hotel.

Very clean hostel and great facilities. Most evenings there’s events at the hostel like karaoke or movie nights. Or if that’s not for you there’s loads of great bars and clubs nearby. The hostel provides free tours around the city. Jair took my group on a cycling tour and a trip via the subway to Coyacan. He speaks great English, knows everything about the city and is fun to have a joke with. Deserves all the tips.

We stayed at this hotel and it was our first time in Mexico City. It felt safe and secure since guests need to use their key to be allowed into the lobby. It’s conveniently located to most of the places we wanted to visit. At night time, it’s quiet, at least, we didn’t hear noise in our room. The breakfast was really good as well. The staff are all very friendly and greet everyone. There’s a cafe and seafood restaurant attached to the hotel. The bathrooms do not have a lot of space, almost like closet size. For the price and the location where it’s situated, it was worth the price and definitely will stay again.

It's the third time at that hotel, we will keep staying there as the price is quite fair, the location is just great, close to the main bus station, downtown and the main touristic sites. What we like the most of this hotel is the staff, want to mention Javier and Juan Carlos as they are between reception, bellboys and butlers, they are always helpful. Stephany from the front desk was very kind and enthusiastic. Guess they are short staffed withing the housekeeping department as the maintenance people were doing their job... Something simple from taking coffee to a room or even been a bellboy. Just hope they give them an extra for doing other things. Raymundo and Florentino from maintenance were helping us and we appreciate them taking some time to do so. I would rate this quite good, but we had a deception we never had before in this hotel... Our first room was never cleaned or anything when we came back to rest, they changed us to a different one, which we do thank, but housekeeping does need to be on point, details, basics and their checklist has always to be a priority. Also on the night of the 17th something was going on that other guests just made too much noise, till 3-4am, as we woke up many time and couldn't rest... If you read the document which you sign, part of the rules and policies are to please respect other night time, they need to work on this hard. The security guy, which works a lot compared to the normal 8-12hrs is just nuts, he was kind to help us move around and hopefully the security company which they work for see the long hours and good job they provide to this hotel. From the rest there is nothing to complaint about, the overall experience was good, could have been great. Thank you guys once again. Hope to visit you soon!

The room is good, clean, simple facilities, good service attitude, friends feedback that the hotel is very polite, and more convenient, looking forward to the next opportunity to come again!

Unfortunately I am not staying in the hotel but go every morning to the hotel’s restaurant for breakfast, and for ice latte in the afternoon. The staff is amazing! Friendly, polite, attentive! Green juice is fresh and tasty, cappuccino is great, just like ice latte. I had avocado toast with poached eggs for breakfast, which was perfectly prepared, got some fresh fruits before. Really healthy and tasty for a really good price. The restaurant looks nice and has a chic vibe! I will keep coming back until I’m here on vacation. I also go the the hotel’s gym every day which is very well equipped and clean, has a lot of space and types to free weights, cardio and weight machines to use.