"Location was not best. Service not very accommodating."

"A fabulous stay at The Ranch. Ty Warmer has spent the money - and has the eye for detail - and the insistence on unstinting ongoing perfection, to make every foot of the Ranch from the bottom of the driveway to the top of the property absolutely flawlessly lovely, inviting, elegant, welcoming, stunningly, relaxingly lovely. Kudos to the landscape architect - and the team of various gardeners who keep it this way. The Ranch is sublime. Yes, Ty, in my personal opinion, ought to pay his front of house staff considerably more to avoid the constant turnover and encourage long term loyalty; and nightly cottage rates are not for the faint of heart. That said, service was attentive and helpful and could not have been nicer. Pepper Cottage has been updated (perhaps the others have as well) with the most elegant cream and blue wall upholstery; and a few more pieces of furniture, including a mini bookcase unit with drawers below, a little vanity dresser near the bed, all of which all function well, with higher, sturdier chairs by the window seat, and a new rectangular table. It's just gorgeous. I was blown away. The Cottage also lacked the sort of funny chemicall-y smell it used to have upon check in in various prior years, so they clearly have changed their products, which was a nice plus. The bed - hmmm. The mattress was not overwhelming; and did not feel lie the super high end one I think guests should be able to expect at that price point, like a Vi-Spring, or Hastens/Duxiana. I tossed and turned quite a bit. Sleeping Pillows used to be huge and softly squashy, delightful to sleep on. These were the typical king size but smaller than the old ones The Ranch used to have on their beds, maybe not foam rubber but felt a bit like it, and left me with a bit of a neck ache. Everything in the bedroom and bathroom was spotlessly clean. The air conditioning was very efficient, and cooled the room perfectly to 68 degrees. Unfortunately, it sounds as though the vent or return is right behind the bed headboard and was quite loud at night. They should have used some sound mitigation during construction. The housekeeper turned the fireplace and the thermostat heat up to 74 degrees during evening turn down. Next time I will request that not be done, as I like a cold room to sleep in. There are adorable chocolates as welcome gifts, Herban essential Towelettes by the bedsides (the orange scented is my favorite), the heart shaped soap by the bathroom sinks has a luxurious lather, towel are snow white, soft and very absorbent. Lunch, dinner and breakfast at Stonehouse were each excellent, delicious and used high quality ingredients and pretty presentation. Service was impeccable at each meal, from busboys to wait staff. We were so pleased. And of course, the views, whether it is during the day or at night with the enchanting lighting, couldn't be more romantic or more lovely. The Christmas lights and decorations, and soft yellow glow of the pathway lights, "