"I wouldn't recommend staying by the sea in winter; it's very cold, the rooms are old, the soundproofing is terrible, and the mattresses are flat. We were there for business, so it was fine for one night, but if you're coming for a vacation, I suggest choosing another hotel. British B&Bs are really not good."

"So as a halal traveller for my halal trips, perfect fish and chips without beer butter I’ve never eaten butter so light it’s amazing room was really clean beautiful views from the room of the Malcom Bay. This is a premium hotel clientele are mature however this was a amazing hotel stayed there good for business, really nice food breakfast was not very big but it was enough. Customer Service was average only because there wasn’t many staff, but when there was staff there they were very attentive. Amazing day would stay again."

"Enjoyable and pleasant stay. Breakfast was excellent and hotel staff were polite and helpful."

"Wasent told about the work out side very noisy hotel people shouting out side windows all night people banging shouting above us there is a very loud extractor fan noise all night did not get any sleep went to complain but no one on the desk spoke to head office they are very rude not helpful do not book this hotel if you want a good night sleep as your not get one See photo of our view and to show no one on desk"

"It was a pleasure using the hotel. They were updating/refreshing the the building by decorating which I took as a positive. Being in the trade winter is the best and only time to be able to carry out the work with the lest disruption to guests and not possible at peek times (summertime)"

"Great experience checking in. The Bar Manager was really kind and told us exactly how to gain access when the bar wasn't open. What he didn't tell us was that we were in the loft space, so had to climb three flights of stairs to reach our room. Although we're relatively fit, someone with mobility issues might have found this a real challenge, particularly in heat as it was when we were there. Would have been good if the hotel made guests aware of this when booking. The room itself was lovely and reasonably sized. Breakfast items in the fridge along with tea and coffee. Again, bathroom was modern with good water pressure in the shower. A tower fan was provided in the room, which was really helpful given the heat. I would definitely return to the Bath, although next time I'd probably want a lower floor, as it is a steep climb to the rooms at the top, but a lovely place."

"A wonderful host, Joanne, along with hubby Gareth, set the tone for the most marvelous holiday experience. Spotlessly clean and comfortable, an English full breakfast to die for, alternative breakfast is available, nothing is too much trouble! The room (4) has a magnificent view of the bay, tea/coffee facilities including biscuits and enough cupboard space for any traveler. The comfy armchairs by the bay window are a huge bonus. All in all, the best b&b experience, imaginable. Highly recommended."

"The service, reception was very nice. The rook wasn't large however it's alright. Shower room was very nice, the view was : ( Only 1min walk from front door to the Beach Was raining the day was there typical British summer"

"Sound insulation is poor and facilities are old"