Explore honest ratings and real traveler reviews to help you find the perfect stay.
8.9/10
Very Good
MMotalaMy stay at the Kempinski Hotel Khan Palace Ulaanbaatar was fantastic! I stayed in a Deluxe King Room from November 11th to 18th, and it exceeded my expectations. Regarding hygiene and environment, the room was clean and tidy, the facilities were brand new, and the window offered an expansive view. The overall environment was quiet and comfortable. The staff were warm and attentive; check-in was efficient, and they paid close attention to details. The facilities were comprehensive, and the bedding was soft and comfortable, ensuring a good night's sleep. The automatic sensor light in the bathroom was a thoughtful touch, as were the daily complimentary welcome fruits and six bottles of mineral water. Breakfast offered a rich variety, with a good balance of meat and vegetables, and the taste was excellent â great value for money. The location is superb, with specialty shops and restaurants right outside, making travel convenient. Overall, the hotel excels in hygiene, service, and facilities, making it an ideal choice for business travel. I highly recommend staying here.
LLynette YeeThe hotel is very conveniently located less than a five min walk from Sukhbaatar Square. Lots of convenience stores, supermarkets, and restaurants nearby. Staff were personable and friendly. Definitely recommend.
SSofia_PoeThe second stay here wasn't as smooth as the first time. When i arrived, there was no electricity, which meant i had to go up and down to ask someone to help me open the door every time i left the room. Also, even though i booked a massage session at 8:30 pm to spend some time in the sauna beforehand, i was reminded about the massage and pushed to have it starting from 8 pm. Couldn't really relax.
As i was missing breakfast due to the morning flight, I was given a bento box - a sandwich, small bottle of water and a snack. Maybe a fruit and a yogurt on top of that would be better.
GGiraâNThe reception staff and all the other employees were truly friendly and kind. They were quick and efficient with everything. The bathroom was very clean, and the room itself was spacious.
Compared to other hotels of the same category, the price was more affordable, yet the room was larger and more comfortable. This is the first hotel, in my experience, that has handled every aspect of guest comfort and service so thoughtfully and well.
Even though I have stayed at many hotels, this one stood out as the friendliest. They were also very understanding and flexible when it came to extending the room during checkout time. Many other hotels tend to rush guests or charge extra immediately, but that was not the case here.
I will definitely choose this hotel again whenever I return.
DDuerjiaThe hotel is very clean, nicely decorated, and its location is great. Many city attractions are within walking distance. Breakfast was decent, and the views were excellent. However, I was a bit disappointed that the hotel had a separate breakfast area exclusively for Korean guests, and others weren't allowed in. I would have really liked to try it.
Hotel near Bayangol, Ulaanbaatar 100% of visitors choose this area
Price per night from:âš 9,982
8.1/10
Very Good
GGuest UserThe Novotel in Ulaanbaatar, Mongolia, provides a modern, comfortable, and consistent international hotel experience with a central location, making it easy to walk to popular spots. Key features include friendly, English-speaking staff, spacious and well-equipped rooms, and a good gym and pool area.
GGuest UserI stayed at Eagle Town a second time on my way home from Mongolia, and even though I arrived late, the staff was extremely helpful and friendly, especially the guy at the front desk whose name I didn't catch. He got me a ride to the airport the day after, and -- although this was a misunderstanding -- had prepared the room specially to house four people (I was traveling alone, but Trip.com had made it look like there were four of us).
The rooms are nice, with very comfortable beds, perfect after having been in the countryside for a week. The location is rather close to Chinggis Khan Airport, or at least as close as you're likely to get for now, and there are plenty of grocery stores and convenience stores in the area. I didn't have any use for the kitchen, but it seemed to be supplied with at least some basics for people who want to cook themselves.
JJinxiaomiaoailvyouThe room is very big and the clothes are very soft and comfortable. There are two restaurants upstairs, one Korean and one Chinese. There is a convenience store downstairs which is very convenient for shopping. The only thing is that the shower in the bathroom is not used, but everything else is fine.
GGaisihubilieThe room is very clean and well-equipped. The hotel is in a good location and the transportation is very convenient. The service staff are warm, thoughtful and very professional. Recommended!