Explore honest ratings and real traveler reviews to help you find the perfect stay.
9.6/10
Amazing
SSteven WayneI stayed at the ibis because I was looking for an international hotel. The hotel was nice. The area the hotel is in is still significantly under development. So there didn’t appear to be a lot of options for going outside and eating. Therefore, I went to the hotel restaurant, which was quite nice. Food was good price was reasonable. The only drawback on this hotel at all is the location if you’re interested in being able to go outside and walk around and see things.
MMotalaMy stay at the Kempinski Hotel Khan Palace Ulaanbaatar was fantastic! I stayed in a Deluxe King Room from November 11th to 18th, and it exceeded my expectations. Regarding hygiene and environment, the room was clean and tidy, the facilities were brand new, and the window offered an expansive view. The overall environment was quiet and comfortable. The staff were warm and attentive; check-in was efficient, and they paid close attention to details. The facilities were comprehensive, and the bedding was soft and comfortable, ensuring a good night's sleep. The automatic sensor light in the bathroom was a thoughtful touch, as were the daily complimentary welcome fruits and six bottles of mineral water. Breakfast offered a rich variety, with a good balance of meat and vegetables, and the taste was excellent – great value for money. The location is superb, with specialty shops and restaurants right outside, making travel convenient. Overall, the hotel excels in hygiene, service, and facilities, making it an ideal choice for business travel. I highly recommend staying here.
LLynette YeeThe hotel is very conveniently located less than a five min walk from Sukhbaatar Square. Lots of convenience stores, supermarkets, and restaurants nearby. Staff were personable and friendly. Definitely recommend.
DDuerjiaThe hotel is very clean, nicely decorated, and its location is great. Many city attractions are within walking distance. Breakfast was decent, and the views were excellent. However, I was a bit disappointed that the hotel had a separate breakfast area exclusively for Korean guests, and others weren't allowed in. I would have really liked to try it.
Hotel near Bayangol, Ulaanbaatar 100% of visitors choose this area
Price per night from:SGD 108
8.3/10
Very Good
GGira’NThe reception staff and all the other employees were truly friendly and kind. They were quick and efficient with everything. The bathroom was very clean, and the room itself was spacious.
Compared to other hotels of the same category, the price was more affordable, yet the room was larger and more comfortable. This is the first hotel, in my experience, that has handled every aspect of guest comfort and service so thoughtfully and well.
Even though I have stayed at many hotels, this one stood out as the friendliest. They were also very understanding and flexible when it came to extending the room during checkout time. Many other hotels tend to rush guests or charge extra immediately, but that was not the case here.
I will definitely choose this hotel again whenever I return.
GGuest UserPaid for rooms with breakfast but 1 one the days I went down there were no breakfast service in the hall. Was told to order and they will send it up. End up my breakfast never came and I had to call and complain but the lady over the phone just hanged up on me. Last time patronising this hotel
GGuest UserDON’T BE TRICKED LIKE I WAS
The listing says it is a 6 minute drive from Chinggis Khan airport, but it in fact is a 30 minute drive. It is very close to the OLD airport which is not in use anymore. They offer free airport pickup, but we stayed the night before our flight so we did not need pickup, we needed drop off. Even though we didn’t use the free pickup service, we still had to pay $25 USD for airport dropoff. I had emailed the property twice during the week leading up to our stay to ask about drop off service and never got a reply. Also, there is a lack of communication between the staff- When we arrived at the property we had to call 3 times before they finally came to meet us to get our bags, then there was confusion about what room we were supposed to get and we were taken to 3 different rooms before it was the right one. The second one we had already settled in and had a shower before they came and told us it was the wrong room. We didn’t have a car so we walked around the area to find food and there were little to no restaurants, and only a couple of very small markets, so we ended up having to order food from the property restaurant. Every room is different as we discovered from being taken to 3 different rooms. They are verrrry spacious but some are definitely in better condition than others. Fortunately our final room was the best, however there was a kitchen stocked with pots, pans, rice cooker, cook top, plates, but no silverware, no microwave, and no refrigerator. Why would you have a kitchen area and not have a refrigerator and silverware? There also was a washer in unit but no dryer. We didn’t have time to wait for our clothes to air dry during our one night stay so that was also useless.
Overall, it was a cheap stay but you get what you pay for.
JJinxiaomiaoailvyouThe room is very big and the clothes are very soft and comfortable. There are two restaurants upstairs, one Korean and one Chinese. There is a convenience store downstairs which is very convenient for shopping. The only thing is that the shower in the bathroom is not used, but everything else is fine.
SSaku8787It's a little far from the center of Ulaanbaatar, but within acceptable limits.
About a 40-minute walk.
There's a bank nearby where you can exchange money.
The room was spacious and clean.
GGaisihubilieThe room is very clean and well-equipped. The hotel is in a good location and the transportation is very convenient. The service staff are warm, thoughtful and very professional. Recommended!