Please read before booking this place if you have small children or are considering staying here … We are a family of 5 who like to travel together and have stayed several other places and I have considered this place our only ever ‘disaster stay,’ so much that I could not sleep or even enjoy our time here after a minor incident had happened. I understand that negative reviews in a digital world, can be adverse to a business, so I do not write this lightly. If I could summarize the things that were short- changed in this hotel to cut corners on costs, I would be here for a while. First, this place is not child- friendly. From the way soap dispensers are placed high on the walls that are hard to reach even by adults, to the way the owners treat children. To be fair the place was clean and the beds were comfortable to sleep in. Secondly, it’s important to be aware that the breakfast advertised is older pastries, both the machines for Apple and orange juice were vast majority water and were not drinkable. The coffee was out. There was no water to drink. Of all the drink selections only milk was available. In short, this lead me to the understand that this place cuts corners where they can. Thirdly and this is the incident that made this trip such a disaster. The second picture is the breakfast sit down area. All tables were taken except for the table on the left, which I sat my two boys that are ages 4 and 2. The circled little picture to the left is a tiny old fire alarm. When I went up to bring back some breakfast items, my little 2 year old to my embarrassment touched the tiny red square which is no more than a few inches large and is right next to the chair. It set off the fire alarm. Of coarse we have taught our children not to touch fire alarms but there was no case around this one, and it was not the white levered one we had taught them about. It literally was a tiny red box. I hadn’t realized myself it was an actual fire alarm because of its age, Size , and it not being encased. The owner came running out mumbling stomping aggressively. I apologized numerous times. Not only did the owner not know how to turn it off, I read the tiny inscription on the alarm that said ‘if pulled open the unit to reset it.’ I told him we needed a screw driver to follow the directions clearly on it. He angerily dismissed me as his wife came out and stared glaring at me and passively aggressively being rude. There was just no excuse to make such a minor incident of which I apologized 100% over for info such a large ordeal. This is where is gets very nasty and back- handed. Nothing happens and we leave . During the entire day we didn’t receive a phone call and had no reason to think something was wrong. When we come back at dark our key cards are deactivated because we couldn’t get into our room. It was in 40ish degree weather and we were all sitting out in the cold with our small children. We went to the front desk ( we had see
Outstanding
85 Reviews