Guest User
October 5, 2024
I have been to Nanning many times, and this is my first time staying in this hotel. Overall, it is not a five-star hotel, but a four-star hotel at best.
Hygiene: When I checked in, I found the garbage left by the previous guest in the room. The garbage was obvious and not cleaned up, see Figure 1. The bedding is not breathable, and the skin will feel stuffy and itchy. The shower water volume is very small.
Facilities: General, not like a five-star hotel at all.
Environment: General, not like a five-star hotel at all.
Service: When I met the room attendant in the corridor, he rarely greeted me. We took the initiative to greet him politely, but he was not enthusiastic and reluctant.
Because I brought two children with me, I wanted a few more bottles of mineral water, but I was told that I could only get 2 more bottles.
It is also very inconvenient to order takeout. The hotel has two storage locations. At the same address, the takeout staff will randomly deliver to different takeout cabinets, which is very inconvenient to take. Even if the robot delivers it to the door, you have to use the room phone to call and operate it in advance. The phone is extremely difficult to use.
I praise the front desk lady Xiao Mo. When she learned that it was my birthday that day, she took the initiative to upgrade the room type and sent a birthday cake. Thank you and the hotel! Anyway, the guys and girls at the front desk are very nice!
Next time I go to Nanning, I will probably not choose this hotel again. The five-star hotels I stayed in Nanning before are much better than this one.
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