"Room is nice but food quality is average. Also i faced a problem for hot water in shower. There is nothing near to the property. If you don’t have your own vehicle then please arrange it for yourself."

"Food was very nice... Ambience is also really good to enjoy.. Staff is very well mannered and they help you out with whatever you need... Miss. Kajal was especially very much courteous humble and soft spoken. She managed out needs will utmost diligence and always greeted us with a pleasant smile. Property is very clean and well maintained.. Good experience overall.. only thing is meandering pool is only 3 feet and in winters it's very difficult to get into the meandering pool or even the common pool.. so in winters post 5pm getting in the pool is not at all possible so u can opt for deluxe rooms instead as meandering pool is of no use during peak winters. But in summers it can be used to its max potential. Also meandering pool heights is very low for adults for kids they will enjoy the pool."

"We stayed at the property (19 June 2026 to 21 June 2026) - 6 people and three rooms (E block 101,102,103) . We were three couples staying with our infants/ toddlers. Room experience: In room 103, at 1 AM at night, we found a rat/mouse crawling over us. Next day, in room 102, a rat came out of the AC duct. Further, cleanliness of rooms is very average. There is considerable amount of dust, hair, etc below the beds and in washrooms. This shows the level of cleanliness maintained by the property. The rooms were changed but we have really lost confidence in safety and cleanliness. If the rooms are like this we cannot even imagine the status of kitchen, restaurant and common areas. Location: location of the property is very average. The climate is same as Pune and overall no scenic surroundings. Good for offsite / functions probably. Cannot be recommended for holiday stays. Service: service was okay overall. However resort was not able to manage breakfast crowd and wait time/crowding at live counters was common. Staff was very reluctant to put luggage from room to car during checkout. Food: average to good. Nothing to go gaga about. Also the chef keeps pestering to give Google review while you are having food. Facilities: very basic. Big pool is the only highlight and the same seems small if the resort is full. Activities: resort arranged magic shows, live music, mimicry, dj night etc .. again - very subjective. Enjoyed a few of these. Also if the events are going on in the resort, you’ll surely get disturbed in your room because of the loud sound. Events go on until midnight. Conclusion: Its not like the property is cheap. Paid almost 9K per room per night. It will be difficult for all of us to revisit the property and recommend it further to our friends and family, especially because of the rat and room cleanliness issues. This cannot be a property for a holiday and relaxation."

"Good sty at u rivegate at weekend with live music at restaurant.we loved the resort stay.pool is huge"

"I had a business trip here. The rooms were spacious. They were clean and neat. Room service was up to the mark. No hotel can be expected like this in midc area."

"I did not get good service. Did not receive good hospitality. Breakfast was very bad. Nothing refilled on time. Bad coffee machine. Not very helpful staff."

"Great place to stay, suggest to travel in winters or rainy season.. amenities are extra cost & food is very good"

"This is a historically important location in Matheran.  Ratheesh and his business partner were so welcoming and helpful and the accommodation is so full of character. For a truly “green” and unique stay in a totally unique location, the Verandah in the Forest is absolutely a must. This is undoubtedly the place to stay in Matheran if you can get a room - would suggest booking early so as not to miss the chance to stay here - and is so much more than a hotel. Food was superb and because of the size and layout, never seemed busy. Quiet and relaxing stay.  As there’s no phone signal in Matheran Hill Station I’d suggest contacting Ratheesh before making the ascent to the hill station for location instructions. There is wi-fi at the Verandah in the Forest. "

"The stay at pinewood resort was very relaxing and calm. My family enjoyed the stay. I feel this is kids friendly as well as senior citizens could enjoy the silent and pleasant ambience in the resort wherein young couples could also spend quality time considering the aminity provided by the resort. Thank you"