Le Méridien New Orleans

Upon checking in, I was told that my room wasn't ready. Check in was at 4pm, we walked in at 4:05. Strike one. We said ok, we'll wait for the room to be ready. When coming back, the manager tried to tell me I hadn't booked the room I that I paid for. I showed her my receipt showing that I did, in fact, book this particular room. Strike two. We get into the room and I immediately go to check the sheets. The sheets were stained and there was a LIVE INSECT CRAWLING IN THE BED. I took video of it and we go back down to the front desk to inform them of this disgusting turn of events. As we tell them, the manager gives me the option of either taking the same type of room or upgrading to a suite. After all of that, the upgrade should have been immediate. We take the upgrade as well as vouchers for breakfast the next morning. The suite sheets also had hair in them and we never received the allergen free bedding we requested until the night before we were due to check out. The curtains had dust bunnies on them. Literally. Strikes 3 through infinity. It's really a shame because I've stayed at that property before and it was really great. It's so sad to see a once incredible hotel get so bad.

I don't like WIFI is not free

Very close to everything

I will start off with the positives. The location is amazing! Walking distance from anywhere you want to be in New Orleans. Mother's restaurant right across the street. If you have a high floor room, you will have a wonderful view. When you arrive, you will be waiting for about 15 minutes for Valet to arrive. There is only one working elevator, at least when I was there. It smells like something that is legal in 24 states, but not Louisiana itself. Marriott brought me there, I will look at other options next time.

Great location

This location has some of the best staff in the country. From the great front desk agents( Valerie, Emerson, Shannon and Coco). To the great vibes at the bar from the best bartender( Saralynn)! If you’re staying in New Orleans this is the place to be.

Jihad at the bar is a wealth of knowledge and is very good at his job ( great drinks) . A little concerning that out of four elevators only one working but fast check in nice people at reception. The river view is really a river view. I will update after our stay so far a great experience thank you.

We stayed here while on vacation and the hotel was very good, all staff were very friendly throughout our stay. Breakfast had great options, workout space is very nice for most hotels and the pool area is nice, it is a smaller space but nice to use in the heat! Great location to the many downtown great spots of New Orleans!

Wonderfull stay in a beaiutifull city