Hotels near Bloomingdale Playground, New York

Me and Harlem go way back. Aloft Harlem used to be my go to hotel before I started staying more on the lower east side. In fact, a Marriott employee who used to work at Aloft directed me to this brand new, just opened hotel. I was excited to return to uptown and stay in this spot! I wanted to love this hotel. I don’t like giving lackluster reviews and feeling like a Karen. But over two nights, the transgressions just piled up. I’m a Marriott ambassador who stays in hotels about 240 nights a year. I never bring up my status. This might be the first time I actually uttered in frustration, “it’s September and I’ve already spent 27,000 dollars at these hotels, why is this so hard?” Upon checkin, it took almost an hour. This is even more frustrating because my first night was business and my company always sends a spending authorization. Two days in a row I checked with the hotel to see if they had received the authorization. They lost the first one. They mismanaged the second one. I always call or chat ahead to ensure a smooth checkin. It was still a mess when I arrived. The room was a “Central Park view.” I should have known better; I don’t know why I believed this title. I know New York geography better than that. I was looking into a building. Central Park facing or in the direction of Central Park shouldn’t be called central park view. I had changed from the city view to the Central Park view before arrival and I guess I’m glad I did because while they were trying to figure out my reservation they mentioned they had oversold the city view rooms. I will say the black out shades do a great job. The bed was fine. Sheets were a little co****. This hotel costs close to what a Moxy costs, so their sheets should be comparably smooth and comfortable. The bathroom was an absolute joke. Maybe not all the rooms are like mine, but mine may as well not have had a door. As you can see in my photos, the door is for “art.” There is a huge gap where you can see everything! Like probably 12 inches or greater of a gap! Who designed this and thought it was a great idea?! Glad I was alone. The air unit is SUPER loud. Doesn’t bother me as much since we usually have a fan on at home, but it was so loud that when it came on, I had to turn the TV up. It will likely bother some people. And you can hear everything through the walls. Oh, and the toilet clogged twice. And one of the days, the hot water was off all day for repairs, though that’s out of anyone’s control. It’s just giving context to a very un-relaxing stay. Back to the front desk mess—I later noted a destination fee on my bill (I had two separate bills because one night was business and one was personal). I don’t mind destination fees—I’ve had them at many Marriott properties. But I was never informed of this one. I even asked at the restaurant, and they had no idea. I finally went to the desk and asked and they explained I should have been given vouchers for each ni

The initial room was DISGUSTINGLY FILTHYand the refrigerator was not working properly. Second room just as FILTHY!!!! Not given another opportunity to change rooms Was promised housekeeping would arrive to rectify the issues. It never happened! Each time I returned from work I found the room with the exact same issues. Front desk was of no assistance. On last night of stay Front Desk employee told me I could come downstairs and get clean sheets to put on the bed. The sheets that were on the bed were stained with bodily fluid and filled with holes. The bedskirt had a large red stain. There was a dead bug under the pillow. The balcony was covered in bird feces. The bathroom had no heat. The chair apolstery had a disgusting stains, some of which appeared to be of sexual activity origin. The bed table lampshade was severely stained. I took photos of everything!!!!! With all of these major issues, the owner sent word to the Front Desk Mgr. Taylor to offer me a 15% refund on my stay! 15% is equivalent to a spit in the face! Sadly, I had not checked reviews of the hotel prior to booking. Over the years I have stayed at several Choice Hotels and only once had issues with the condition of my room and the Manager immediately refunded me for the horrible experience. This hotel in Edgewater is completely unacceptable! I see there are good and even gleaming reviews from many guests so apparently there is a lot of inconsistency in the quality of housekeeping and staff. The breakfast offerings were abysmal!!!! Bargain basement pastries that were stale. No prepared oatmeal. Given packets that I suppose guests are supposed to microwave. Overripe brown bananas. Couldn't even get a cup of decaf coffee because the cannister was broken. Coomon sense would say to use one of the other cannisters to allow decaf drinking guests the same opportunity for coffee! I had to go out and buy breakfast items! Extremely low class establishment primarily staffed with low class employee service. Spare yourself the stress and uncomfortability by booking elsewhere. There is a Hilton within close proximity. I would think better accomodations can be found there. Best wishes to all for safe and enjoyable travels!

I booked at Nap York Central park in June 2022 for September/October 2022. I chose the discounted flexible rate, as I didn’t see having to cancel or move my dates at all - my flight was paid for. Earlier this month my father suffered a stroke, was diagnosed with cancer, and was told he was in need of an operation on his heart. His quality of living went from active and healthy to in need of 24/7 care overnight. I contacted this property to see if even though the flexible option was non-refundable if there might be some leniency with this as I don’t see being able to travel in the near future, even at a partial refund (mostly for the $500 I already paid to be used for medical bills/needs). You cannot actually call or speak to anyone - they do not have phones. You can only communicate through a chat service. They don’t provide any details as to who you are talking to and my questions as to whether there is a management company I might reach out to were unanswered, and then I was just told ‘we don’t have phones’. After explaining my situation, they let me know they would not refund anything but would move the dates. According to my original booking, I would have six months to reschedule. Speaking to someone through the chat service, I was only given four months to reschedule and many dates blocked out and unavailable to me due to holidays. I pointed out that it was less time than my original booking stated and that went unaddressed, the person let me know that ‘my situation’ (my father possibly terminally ill) ‘was not their responsibility’ and they wouldn’t refund my payment or add any dates (which really would have just been giving me what I should have anyway, not exactly doing me any extra favors) and again - all questions as to whether there is an actual number or company to contact with questions was not provided. While I understand my original request for a refund was outside of the original terms, they don’t even offer the terms that are paid for and clearly stated. I’ve also worked at hotels and lodges in the past to know that they often make allowances for nonrefundable stays in cases of extreme circumstances. Booking.com reached out to try to negotiate and the only response they received was ‘no refund’. I’ve also had travel plans in the past change slightly and have been out money and have not asked for special accommodations or refunds from locations, but with the stress of my father’s health and rising costs, and so suddenly, I was looking for some empathy here. United Airlines is notorious for delayed customer service or non-negotiable refunds and I was able to explain my situation and received a full refund immediately. After some of the language used by whoever manages their chat service, I wouldn’t stay at this location at this point. I've attached some of the reviews on google, as well as management's insane responses (including taunting people about calling the police, or pointing out they don't speak English).

I had a great stay at the hotel. Staff were friendly and helpful. The queen room on the 9th floor was perfect for just me - it was small but well designed and had everything I needed. It was also very clean. The bed was softer than mine at home, but it was so comfy. There were also a variety of pillows so I was able to get just the right one to sleep on and a blackout screen on the window to keep out light, so I slept like a baby both nights. On my first night, I took advantage of the check-in coupon and ate at the restaurant. The bartender was super, happy hour had great pricing, and the dinner was exceptional (whole Snapper). The location is okay because it is only a block to a subway station, but there doesn't seem to be much of interest close by (hip hop museum is closed as they are on tour) and it is a bit far to Manhattan for reasonable prices on Uber. All-in-all though, it was a good experience and I had a fabulous quick trip to NYC.

Excellent service. Clean facilities. Great location. On service, the staff is courteous and responsive (from the front desk, to the maintenance people). Some go above and beyond, like Nanette, the lady in charge of breakfast. She made us feel at home. I had planned to spend one week at this hotel and then switch to other hotels to experience other places in the NY area. However, we were treated so well by Nanette that I extended the stay and spend the 3 weeks here. Housekeeping was very accomodating. I had business calls most of the day and did not want noise. I needed the cleaning, which they do only every other day, between calls, other days I just wanted towels and other supplies, which they promptly provided. Sometimes, I ordered DoorDash. Front desk kindly called my room if I had missed the deliveryp text. I did not want lingering food odor in the room. I just place the bag with containers outside and they picked it up regularly. They have a system. The facilities: restaurant, bar, sitting areas, elevators, etc. were always clean. I felt very comfortable in all of these areas. The room was large and clean. I had a large desk to work on. My view was towards the hill, which was very nice. The bar/restaurant at night offers good quality food at a good price. On location, there are several restaurants in the area within walking distance. There is a CVS and a HomeGoods one block away. The hotel is a short walk from the river. If you stay here, take a morning and/or evening walk and enjoy the NY skyline. You can see the view in my pictures. I felt safe walking around the hotel. One word of caution: if hotel noise bothers you, don't stay here. The floors are thiner than I am used to. We could hear every time the child upstairs jumpped off the bed or if they dropped something. And the guests below us could hear us walking (they called!) and we are small ladies. For me and my daughter, it was fine. We would laugh it off every time we heard noises. I will stay here again. Thank you staff of the Courtyard Marriott. Signed: the lady from 311.

The hotel is located just one block from Times Square, so it is a 5* location, it is a small, five-story building without an elevator, the rooms are small, the deluxe room is a bit larger - the room has a comfortable bed, space for luggage under the bed, a bathroom with cosmetics. There is no coffee/tea kettle in the room, but there are plenty of shops and restaurants nearby. I stayed one night, so there was everything I needed. I recommend!

Location is the greatest advantage of this hotel. Less than 1 min by walk from Yellow R & W Subway Whitehall South Station Exit. This hotel has 40+ floors, but 3 guest lifts only. Long waiting time for lift was annoying. The air-conditioning unit was noisy, as it started on/off intermittently all the time. The shower room is tiny, it was just enough room for an adult to turn around the body. The design of shower room glass door was poor, as the bathroom floor would get wet when open the glass door.

Had already stayed 3 nights in another room in the same hotel and wanted to stay another night, but couldn't stay in the same room cause it had been booked. This time didn't get the same view, but it wasn't bad all all. The bell man downstairs hold our luggage while we waited to checked in. Will recommend this hotel to anyone that wants to come and visit New York City.

The hotel was really nice. Unfortunately a wedding was going on at the same time we were staying there, so it was noisy and chaotic at times. But the room had a great view and the service was excellent. I really wish parking was included however, especially if you stayed like 2 or more days perhaps.

After a long flight from the UK we arrived to check in and were greeted by very friendly reception staff who asked us all about our trip, where we were travelling to etc, so we explained we were at the start of a roadtrip. We asked if our room rate included breakfast, it didn't, but the very helpful Nate said he wanted our trip to get off to a good start and gave us a voucher for breakfast. Was a lovely gesture, very welcome and the next morning it set us up for the day - thanks Nate! The hotel itself was fine, the room perfectly adequate. Our only issue was the family across the corridor. I think there had been a problem with their room so they were in the hallway making such an amount of noise which carried on inside the room. I believe several complaints were made as it was as though there was a party going on. Security came up a couple of times and it eventually quietened down. Just not what we needed at 11pm onwards after a long flight, nor I'm sure did anyone else.