Hotels near Broadway, New York

We stayed here again after liking it during our stay in 2019. Speedy check in with helpful staff. A good first impressive. This time we were on the 15th floor and unfortunately you can hear the noise from the street as we were facing out onto the very busy 8th avenue. Better soundproofing is definitely needed. Last time we were on the 30th floor and couldn’t hear a thing. The room was a good size for central New York, really comfy bed and pillows. All very clean. Good sized bathroom with lots of places to keep things. Breakfast can get very busy but the staff didn’t stop and you didn’t wait long, if at all, to be seated. Great choice with everything you could ask for for breakfast. We asked for a late check out which cost $80 to keep the room until 3pm, we were happy with this, but you could have stored your cases if this wasn’t available. The location is perfect, can walk to most of the main attractions. Lots of subway stations within a 5minute walk. Lots of restaurants and cafes around. Overall a good stay but if we visited again we might think of staying elsewhere because if your unlucky and your room is on a lower floor it’s just too noisy.

The hotel is more like a hostel. Very small rooms small double bed or bunk beds because you will not fit two single beds in the room. Shower very good. No tea or coffee making facilities in the room. Yes tv. No breakfast included. You have to go to a nearby cafe to get a proper meal. You can get various coffee and tea bagels scones continental style breakfast in the bar area in the POD. For 4 nights accommodation only Thursday to Sunday cost app 1200.00 euro per room.

I booked at Nap York Central park in June 2022 for September/October 2022. I chose the discounted flexible rate, as I didn’t see having to cancel or move my dates at all - my flight was paid for. Earlier this month my father suffered a stroke, was diagnosed with cancer, and was told he was in need of an operation on his heart. His quality of living went from active and healthy to in need of 24/7 care overnight. I contacted this property to see if even though the flexible option was non-refundable if there might be some leniency with this as I don’t see being able to travel in the near future, even at a partial refund (mostly for the $500 I already paid to be used for medical bills/needs). You cannot actually call or speak to anyone - they do not have phones. You can only communicate through a chat service. They don’t provide any details as to who you are talking to and my questions as to whether there is a management company I might reach out to were unanswered, and then I was just told ‘we don’t have phones’. After explaining my situation, they let me know they would not refund anything but would move the dates. According to my original booking, I would have six months to reschedule. Speaking to someone through the chat service, I was only given four months to reschedule and many dates blocked out and unavailable to me due to holidays. I pointed out that it was less time than my original booking stated and that went unaddressed, the person let me know that ‘my situation’ (my father possibly terminally ill) ‘was not their responsibility’ and they wouldn’t refund my payment or add any dates (which really would have just been giving me what I should have anyway, not exactly doing me any extra favors) and again - all questions as to whether there is an actual number or company to contact with questions was not provided. While I understand my original request for a refund was outside of the original terms, they don’t even offer the terms that are paid for and clearly stated. I’ve also worked at hotels and lodges in the past to know that they often make allowances for nonrefundable stays in cases of extreme circumstances. Booking.com reached out to try to negotiate and the only response they received was ‘no refund’. I’ve also had travel plans in the past change slightly and have been out money and have not asked for special accommodations or refunds from locations, but with the stress of my father’s health and rising costs, and so suddenly, I was looking for some empathy here. United Airlines is notorious for delayed customer service or non-negotiable refunds and I was able to explain my situation and received a full refund immediately. After some of the language used by whoever manages their chat service, I wouldn’t stay at this location at this point. I've attached some of the reviews on google, as well as management's insane responses (including taunting people about calling the police, or pointing out they don't speak English).

It was pretty easy to book, find, and to get into the hotel. The front desk person has the room keys ready, so we got to the room in a few seconds. It was clean and quite even the room was located next to the elevator. Me and my friends have relaxed time there.

We were given a handicapped accessible room. I was sort of okay with it. However, we didn't realize that across the way there would be construction all night long. I didn't sleep well at all. The next morning, I asked the staff if we could please move. I thought for sure they would deny my request. The front desk staff was absolutely AMAZING! Marie, Natasha, Cristal and Robert were the best ever! They kept our luggage safe until another room opened up. It was nice and quiet and I got a great night's sleep! Everytime we went by the front desk staff, they were super friendly. They were very helpful with all of our tourist questions, too. They went out of their way to appreciate us being there! If I ever go back to NYC, I will always stay here! The hotel was SPOTLESS as well as our room. Very comfy bed and roomy shower. The location was fantastic...just a short walk to Times Square. Just up the street was Carmines...Incredible Italian food!!!!

Location is the greatest advantage of this hotel. Less than 1 min by walk from Yellow R & W Subway Whitehall South Station Exit. This hotel has 40+ floors, but 3 guest lifts only. Long waiting time for lift was annoying. The air-conditioning unit was noisy, as it started on/off intermittently all the time. The shower room is tiny, it was just enough room for an adult to turn around the body. The design of shower room glass door was poor, as the bathroom floor would get wet when open the glass door.

Had already stayed 3 nights in another room in the same hotel and wanted to stay another night, but couldn't stay in the same room cause it had been booked. This time didn't get the same view, but it wasn't bad all all. The bell man downstairs hold our luggage while we waited to checked in. Will recommend this hotel to anyone that wants to come and visit New York City.

The hotel was definitely a bit dated , but we had a great room , very clean and comfortable and large king bed on the 12th floor. Staff were very friendly ! I was concerned about negative reviews about people getting refunds for cancellations, but took a chance anyway , glad we did . I booked directly with wyndam and the price was reasonable , would definitely stay here again !

This was the perfect stay! The front desk workers were really helpful and friendly. Luis A. Was the main guy that took care of me and my guest. He was very helpful with extending my stay for an additional night.

The facilities are average and old. The location of the hotel is OK. The city view room can see Manhattan across the street. There is a ferry that can go directly to the other side. The breakfast coupon is limited per person, and the excess amount must be paid by yourself after ordering. I had some expectations for the city view room, but after moving in, I felt that my expectations were too high.