Hotels near Young Israel of the West Side, New York

Only one elevator. Rooms were small. Hallways and elevator was small also. Could not get down certain areas with wheel chair. 5 people in elevator was a tight fit. Breakfast was mediocre. Some items good some needed improvement. Overall would not recommend unless your a bit desperate.

Excellent service. Clean facilities. Great location. On service, the staff is courteous and responsive (from the front desk, to the maintenance people). Some go above and beyond, like Nanette, the lady in charge of breakfast. She made us feel at home. I had planned to spend one week at this hotel and then switch to other hotels to experience other places in the NY area. However, we were treated so well by Nanette that I extended the stay and spend the 3 weeks here. Housekeeping was very accomodating. I had business calls most of the day and did not want noise. I needed the cleaning, which they do only every other day, between calls, other days I just wanted towels and other supplies, which they promptly provided. Sometimes, I ordered DoorDash. Front desk kindly called my room if I had missed the deliveryp text. I did not want lingering food odor in the room. I just place the bag with containers outside and they picked it up regularly. They have a system. The facilities: restaurant, bar, sitting areas, elevators, etc. were always clean. I felt very comfortable in all of these areas. The room was large and clean. I had a large desk to work on. My view was towards the hill, which was very nice. The bar/restaurant at night offers good quality food at a good price. On location, there are several restaurants in the area within walking distance. There is a CVS and a HomeGoods one block away. The hotel is a short walk from the river. If you stay here, take a morning and/or evening walk and enjoy the NY skyline. You can see the view in my pictures. I felt safe walking around the hotel. One word of caution: if hotel noise bothers you, don't stay here. The floors are thiner than I am used to. We could hear every time the child upstairs jumpped off the bed or if they dropped something. And the guests below us could hear us walking (they called!) and we are small ladies. For me and my daughter, it was fine. We would laugh it off every time we heard noises. I will stay here again. Thank you staff of the Courtyard Marriott. Signed: the lady from 311.

I booked at Nap York Central park in June 2022 for September/October 2022. I chose the discounted flexible rate, as I didn’t see having to cancel or move my dates at all - my flight was paid for. Earlier this month my father suffered a stroke, was diagnosed with cancer, and was told he was in need of an operation on his heart. His quality of living went from active and healthy to in need of 24/7 care overnight. I contacted this property to see if even though the flexible option was non-refundable if there might be some leniency with this as I don’t see being able to travel in the near future, even at a partial refund (mostly for the $500 I already paid to be used for medical bills/needs). You cannot actually call or speak to anyone - they do not have phones. You can only communicate through a chat service. They don’t provide any details as to who you are talking to and my questions as to whether there is a management company I might reach out to were unanswered, and then I was just told ‘we don’t have phones’. After explaining my situation, they let me know they would not refund anything but would move the dates. According to my original booking, I would have six months to reschedule. Speaking to someone through the chat service, I was only given four months to reschedule and many dates blocked out and unavailable to me due to holidays. I pointed out that it was less time than my original booking stated and that went unaddressed, the person let me know that ‘my situation’ (my father possibly terminally ill) ‘was not their responsibility’ and they wouldn’t refund my payment or add any dates (which really would have just been giving me what I should have anyway, not exactly doing me any extra favors) and again - all questions as to whether there is an actual number or company to contact with questions was not provided. While I understand my original request for a refund was outside of the original terms, they don’t even offer the terms that are paid for and clearly stated. I’ve also worked at hotels and lodges in the past to know that they often make allowances for nonrefundable stays in cases of extreme circumstances. Booking.com reached out to try to negotiate and the only response they received was ‘no refund’. I’ve also had travel plans in the past change slightly and have been out money and have not asked for special accommodations or refunds from locations, but with the stress of my father’s health and rising costs, and so suddenly, I was looking for some empathy here. United Airlines is notorious for delayed customer service or non-negotiable refunds and I was able to explain my situation and received a full refund immediately. After some of the language used by whoever manages their chat service, I wouldn’t stay at this location at this point. I've attached some of the reviews on google, as well as management's insane responses (including taunting people about calling the police, or pointing out they don't speak English).

It can be said that this small hotel has everything except no elevator. The room comes with slippers. The air conditioner is not a window machine after all. It is very quiet and the bed is very comfortable. Although the room is small, there is a safe and a refrigerator. , the most important thing is the excellent location, it only takes less than 5 minutes to walk to Times Square! The front desk staff will also deliver luggage to the room. If you don’t have elderly children, I highly recommend this hotel!

I just stayed at the Motto in Times Square for the weekend, and had a great experience. First, let me say that I was born and raised in NYC (I live about 30 miles north of NYC now), so I know the NYC area very well, and it was such a joy to experience the city as a ”tourist” for the weekend. The hotel is in a great location near Times Square, where access to public transportation is very easy, as well as to restaurants, and Broadway shows. The hotel is very efficient and modern. The rooms are cozy, and very comfortable. The service is excellent, and the breakfast menu is delicious. I very much enjoyed my stay at the Motto in Times Square.

We were looking for a place to stay while exploring the parks and urban trails along the Hudson. Great places to take in views of NYC. This location was several miles away but was very reasonably priced. It is still a new hotel and was modern and clean. The staff were all friendly. The man that checked us in offered us a choice of floors and switched us to a room with a view. The lady on duty in the morning was very busy attending to breakfast and people checking out, but was very friendly. The parking lot was fairly full, but the hotel was quiet. The area felt safe. Breakfast was limited to bagels, cereal, yogurt, and fruit. My kids accidentally signed up for the faster internet and we were charged $6.95. I did not take the time to ask about a credit, but something to be careful of. Driving in this area was easy enough but the streets are narrow and the area has lots of steep hills. The hotel parking lot was a bit tricky to access. We would definitely stay here again.

I have never, ever stayed somewhere that remembers my name. Bella is one of the warmest people I know. She is the face of this hotel. I was also greeted by multiple team members asking how my stay was. Everyone was truly caring and waited for my answer, ready to fix anything or just lightly chat about me moving my Son to NYC. The area seems sketchy but everyone keeps to themselves. Close to subway and fairly quiet compared to other areas. The room was very clean and fresh. Beds could use warmer blankets. We found street parking for our car. You really do not need a car here!

Location is the greatest advantage of this hotel. Less than 1 min by walk from Yellow R & W Subway Whitehall South Station Exit. This hotel has 40+ floors, but 3 guest lifts only. Long waiting time for lift was annoying. The air-conditioning unit was noisy, as it started on/off intermittently all the time. The shower room is tiny, it was just enough room for an adult to turn around the body. The design of shower room glass door was poor, as the bathroom floor would get wet when open the glass door.

The best hotel I ever stayed at. They were extremely nice (cheerful and funny) staff and they were very accommodating. Especially Jessica and Annalie. They went above and beyond. I received a gift bag of goodies for my birthday and I was super touched and happy. No hotel has ever done that for me, and I’ve been to many hotels across the country. The room was quiet and large and very comfortable. Love the bed. The amenities were great and the sushi restaurant next door was awesome.

After a long flight from the UK we arrived to check in and were greeted by very friendly reception staff who asked us all about our trip, where we were travelling to etc, so we explained we were at the start of a roadtrip. We asked if our room rate included breakfast, it didn't, but the very helpful Nate said he wanted our trip to get off to a good start and gave us a voucher for breakfast. Was a lovely gesture, very welcome and the next morning it set us up for the day - thanks Nate! The hotel itself was fine, the room perfectly adequate. Our only issue was the family across the corridor. I think there had been a problem with their room so they were in the hallway making such an amount of noise which carried on inside the room. I believe several complaints were made as it was as though there was a party going on. Security came up a couple of times and it eventually quietened down. Just not what we needed at 11pm onwards after a long flight, nor I'm sure did anyone else.