"Very nice hotel, not my first time here, but the service is lacking… I got my room at 5 PM instead of 3 PM, which is a huge deal after 20 hours of travel… Terrace service was very slow, seems like they're short-staffed… but the housekeepers were super kind and efficient, and so was security! It's still a beautiful hotel with a great location, but the service from the waiters in the restaurant and on the terrace has really gone downhill!"

"Very friendly"

"I don’t usually write reviews, but after spending 10 days at The Royal Hotel MGallery in my hometown, I felt I had to share just how exceptional the experience was from beginning to end. I arrived at 3am, tired and expecting a quiet check-in, but instead, I was greeted by Yassine, whose warmth and professionalism set the tone for the entire stay. Naima at the front desk was just as lovely, always smiling, helpful, and genuinely kind. Breakfast each morning was something I actually looked forward to, thanks to the great team led by Houari and Karima, and the tall head chef (whose name I didn’t catch, sadly). They made each morning feel relaxed and enjoyable, and the food was spot on. A huge thank you as well to Assia and Amina from housekeeping, they kept everything immaculate and were always friendly. And I really appreciated Alilou from the security team, he was polite, reassuring, and just made you feel safe. What stood out the most, though, was the warmth and genuine hospitality from everyone I came across. It didn’t feel like just good service it felt personal. I was made to feel welcome, valued, and looked after in a way that really stayed with me. To everyone at the hotel: thank you for making my stay so special. You’re a fantastic team, and you represent both the hotel and the Accor Group incredibly well. I’m already looking forward to seeing you again in August. Warm regards, Dr. Habib Bouzidi"

"The hotel is very old and undergoing renovations; the rooms are in very poor condition, and the breakfast was disastrous. They should normally close it down and reopen it after it's been renovated. A bad experience and very, very disappointed; it ruined our family weekend."

"Hotel located in a quiet location 10 minutes from Oran Ahmed Ben Bella airport Very clean rooms with very comfortable bedding Staff attentive to the customer's slightest complaint or request Copious and varied breakfast Lunch and dinner with a buffet has a very wide choice, oriental and western Water park next door with direct access from the hotel with a supplement added to the price of the room Large meeting rooms and well acoustically insulated"

"Good location of the hotel, attentive and very helpful staff, very good stay!"

"The hotel is very comfortable and comfortable.  Thanks to the team of the great hotel for their welcome, eur gentleness and professionalism. Live Algeria 🇩🇿🇩🇿"

"The worst hotel I've ever stayed in because there was no air conditioning, and the hotel didn't inform us of this before arrival or during check-in. The food was also extremely bad."

"Friendliness and availability of the staff."