"In January 2024 I was looking for a resort to stay in on the island of Palawan, I saw an ad online for the Sheridan Boutique Resort in Sabang, Palawan Philippines. It looked nice so I booked a stay for March 13 thru 15. When we arrived in Palawan, we went to the information desk at the airport to find transportation to the hotel. We were shocked when they told us that the hotel closed a year ago. When I checked the reservation, I found that it was for the hotel in lloilo. Not being familiar with the Philippines, I didn't notice that earlier but realized that they had changed the location from what I was looking at. We ended up staying at another hotel there in Palawan. We called the Sheridan resort and talked to Miss Joyce Divino who said that other people have had a similar problem and that she would talk to the reservation department get back to us about it. When she got back to us she said she could not do anything for us and to contact Agoda who is the company who handles their reservations. When I contacted Agoda, they said they had to talk to the Sheridan. Basically, it went back and forth and at this point both giving me the run around so I have finally decided that they will not honor either a credit or refund of the full payment I made. While I realize that it is my responsibility to check the reservation, I feel deceived as I was looking at their website which should have been taken off the web. Now when you look at the website it says permanently closed so hopefully no one else will get scammed."

"We enjoyed our overnight stay..very accommodating staffs.. peaceful place..we also enjoyed the game area..to those want a movie marathon they have snacks in the basket for free..mas naenjoy Namin ang pool Kasi kmi lng ang guest na naligo.☺️☺️"

"Accessible sa lahat ng needs, khit late night na, mei pwedeng mabilhan ng foods and other personal needs... Nice and wise location😉👌🏼"

"Location excellent as it is near to SM, Smallville and Atria so you have a lot of choices in food conveniently. Near to bars too so good fot solo travelers. You can refill water (DIY) anytime but unfortunately they only provide 2 glasses. A pitcher would have been more practical."

"The hotel staff very accommodating The foods are very good Easy to communicate with the staff The room is good Will recommend to stay or cme again soon"

"Had an absolutely wonderful stay! The accommodation, service, and overall experience were excellent. The television was an older model (not a Smart TV) and there was no jacuzzi available, which would have made the stay perfect"

"Good spot near the sm mall and other restaurants and cafes Bed is nice and staff is good"

"Location was acceptable to city proper and it's in the center of the city. It's easy to go to other provinces or places around the city."