Otsu Spa Hotels

A warm welcoming when arriving hotel with English speaking front desk facilitating check in. Spacious room with stunning lake view. There’re 3 venues for breakfast and lots of tasteful choice especially on the 37/F. Sufficient parking lots charging 500yen per day only! Must choose it again for next time visiting!

Location and facilities are good. Substandard quality of service and staff. The first day upon arrival, the hotel staff lost my luggage until I returned at 8pm and found out my luggage hadn’t been sent to my room. Turned out they searched everywhere and found my luggage. I had booked 3 nights stay in two different apps. The hotel staff told me to check out after two nights and check in again for the third night.

I booked an executive room with an independent open hot spring and a halal menu. The spacious room has floor-to-ceiling windows overlooking the lake. The dinner is a lot of dishes and delicious! From steamed crabs to thinly sliced beef, you will definitely have a range of cuisines to choose from. I plan to do it again next winter.

Came here with family during the Sakura season. It's easy to get to the onset hotel. After arriving at the Ogoto Onsen JR station, towards the south exit you will find a cell phone attached to a board with explanation how to use the phone to call one of the onsen hotels. After the call, their shuttle bus will then come and pick you up between 2pm to 6pm I think. The hotel staff in general are very welcoming. Our family scored a deal with their penthouse suite with private indoor and outdoor onsen. Four of us stayed in the suite and the price is only slightly more than four of us staying in 2 regular rooms. It also came with a beautiful fruit platter for you to enjoy. The suite is very spacious with 2 separate toilets. The bath area has 2 sinks, a shower stall as well as a japanese style bathing area connected to the 2 onsen baths (indoor one is a hinoki wood tub and the outdoor one is a stone one. The outdoor onsen does have a slight privacy issue as there are some residential buildings in a distance. While my mom was a bit too modest to use the outdoor one (which I am not and fully enjoyed it), she did take full advantage of the indoor private onsen. Of course the hotel also has a public onsen for the guests. In fact they have two. One in each towers. I used the one on the top floor in the morning and it was a bless seeing the sunrise while soaking in the hot onsen water. Our package also included both dinner and breakfast that were served at their private dining room. Both meals were done in kaiseki style. We were particularly impressed by their dinner. Not only was it cooked with high quality ingredients and with beautiful presentation, they did not skimp on the quantity as well. Often after eating dinner at other onsen hotel, I would not feel full and actually felt a bit hungry later at night, at Yumotokan the courses kept coming and I was completely stuffed at the end. In fact I did not finish the rice even though it was so yummy (cooked from scratch in front of us with a flamed mini-stove). All in all, a very satisfactory experience. I can recommend anyone who comes to Kyoto/Osaka and wants an excursion and experiences the traditional Japanese onsen.

Breakfast changed from Viking as a countermeasure against corona virus. Freely take stuffed and eat in the room or eating space. No takeout from the hotel.