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9.3/10
Great
JJimmy _ValenciaWhat a great hotel! Across the board we were blown away by how perfect this hotel made our stay.
The staff - ALWAYS helpful and fun and professional.
The room - Beautiful, large double bed for us was more than adequate and a large room.
Bathroom - Great size and LARGE tub and shower with TONS of water pressure.
Location - Bilbao is one of the most walkable cities, but the hotel is right at the edge of the river so 10 min to Guggenheim and 5 min to the old town.
Breakfast - We had breakfast a couple times and the beans and eggs were my staple. The eggs were off the first visit, but the second visit they were much better. Bacon and pastries were tasty and the cream cheese with herbs was a treat.
We will be back for sure. You won't be disappointed by staying here.
GGuest UserHotel location is amazing. Terrace bar on level 7 with views of the Guggenheim was wonderful! Going up to the bar and getting some drinks and snacks was really lovely and the staff at the bar, reception and everywhere in the hotel were always friendly and helpful.
Really enjoyed the stay! Close to great restaurants and cafes for breakfast, lunch, and dinner. Try your best to follow a more Spanish time for lunch and dinner to feel the atmosphere and the culture. Late lunch, late dinner, snacks in between such as pintxos and vermouth at different bars around the area.
GGuest UserIt's a nice hotel. Everything you need is there. Good city part around. But the devil was hidden in the details.
1) Upon checking in, I discovered hair from a trimmed beard in the shampoo holder on the sink (while I was yelling and running around in circles my partner had just rinsed it off).
2) Centuries of dust on the shelf and TV.
3) The clock on March 01, 2024 is still set one hour ahead. at 8:40pm I get dressed and run out to a meeting by 9pm. which as it later turns out will be in 1.20 minutes. Answer: the technician is no longer at the hotel today, we will let him know. March 04, 2024, at the time of our departure, the clock is still showing the wrong time.
And I thought: ”ok we can live with that”. BUT
3) The room is hot, it's really hot. We Germans and so used to sleep at +17 degrees at night (save money energy and its healthy))). Also my the partner does not tolerate the heat at all (Also if you have age changes or something else... It could be horror). The answer from the hotel: ”It's winter, the air conditioner only works for heating”. This we find out after we have been ”cooling” for a day and a half (but the hotel description has 138 rooms with air conditioning!?).
4) We get a fan to cool down.
5) I discover that the sheets are 50 percent and the pillows are 52 percent synthetic. ((at this point, I realize why they are so sweaty and sweltering to sleep in. I know its subjective).
This hotel recived 3 out of 5 in my rating.
P.S.: The glasses were not washed perfectly (it's just gazpacho, not oil paint and black tea)
The toilet paper holder is positioned so that you hit it with your butt every time you sit down on the toilet, and when you sit down it rests on your chest
SSimon⭐️⭐️⭐️⭐️ Great Location, Cozy Room—Watch the Bed!
Vicci Consulado de Bilbao has a fantastic location—right in the heart of the city, with easy access to shops, restaurants, and public transport. It’s perfect for exploring Bilbao on foot.
The room itself was stylish and clean, though quite compact. If you’re traveling light, it’s fine, but space is definitely tight. One funny (and slightly painful) moment: I actually fell off the bed! It’s positioned close to the wall and a bit narrow, so maybe not ideal if you toss and turn at night.
Despite that, the staff were friendly and helpful, and the overall vibe of the hotel was modern and welcoming. I’d recommend it for solo travelers or couples who don’t mind a snug space and want to be in the middle of the action.
GGalina EfimovaI have a great stay! The location is fantastic — just a few steps from the Guggenheim Museum, which made exploring the city super convenient. The room was very cozy, clean, and comfortable — exactly what we were hoping for.
However, there's one detail that could be clearer: the hotel advertises ”private parking,” but in reality, it's a public city parking lot located about 450 meters away. It costs €20 per day, and there is no parking directly at the hotel. Not a dealbreaker, but definitely something to know in advance.
AAnonymous UserThe hotel is very clean and the service is good. Because of the long business trip, I was a little confused about the itinerary. I should have checked out but didn't. I didn't realize I should have checked out until I went to the hotel at 2 or 3 in the afternoon and couldn't get in. After explaining the situation to the hotel, I didn't incur any fees. It's more humane than domestic hotels.
GGuest UserIt is clean and friendly. The room condition is good for the price. (Hotels with the same price near Abando Station have smaller rooms for the same price) You can walk to major tourist attractions and public transportation is good, so it was convenient for sightseeing.
GGokhanOThe breakfast buffet was rich but there were no eggs. Still, we took advantage of a satisfying buffet. The room was very clean. Wifi ***at was good. The location of the hotel is perfect.
GGuest UserExcellent 4* hotel in the perfect location, 12 minutes walk from both Railway station and Intermodal Bus station. Big room, nice beds, all amenities like tv, aircon, kettle, frige and safe. Real bath and bidet in the bathroom. Looks little bit tired, but ok. The only problem was a plastic card room key with magnetic strip, which had been unmagnetized in my pocket several times with earphones case. Hotel has several bars/restoraunts, including one in the inner garden. And meeting areas for conferences.
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