Jakarta Hotels with Free Parking.

My main purpose for visiting Jakarta at the end of this Indonesian trip was to dine at August and buy souvenirs. This hotel was incredibly convenient, being close to both the restaurant and Grand Lucky (a supermarket). However, it is a rather expensive hotel. If you don't have business in the SCBD area, or if you do but have plenty of time, a hotel further north might be more convenient for sightseeing attractions like museums and religious sites. I didn't use the breakfast service, and I have no complaints about any other services or facilities. My only minor suggestion would be to provide an extra roll of toilet paper in the room.

Fantastic! The hotel has great security, and the decor is very luxurious and has an ”old money” vibe. The location is also excellent. I will definitely recommend it and stay here again next time I visit.

Ascott Jakarta delivered an exceptional experience as always. The room was very spacious, fully equipped with all the amenities and supplies you could need. Unlike standard hotels, it really felt like home—you can cook your own meals and do your laundry. The washer's smart sensor was a bit off, but overall having the wash-and-dry combo was still super convenient. The bedding was decent, and the pillows were at a comfortable height. Staying on a higher floor meant I barely noticed the morning broadcasts. Since there was a water dispenser, I didn't need to ask for bottled water. The hairdryer was average, but got the job done. Location-wise, Grand Indonesia is just across the street, and Plaza Indonesia diagonally opposite isn't far either. There's ongoing metro construction in the middle of the road that looks like it will last a while, but it hardly affects getting around. Since you can do laundry, drying space is somewhat limited—if you don't hang clothes in the bedroom, you're pretty much left piling them on the living room sofa. Also, the bedroom AC blew directly towards the bed, so at night I had to set it to dry mode and rely on the living room unit to keep the temperature down. Another thing to note is that traffic around here gets extremely congested during peak hours.

Good hotel for a business stay, but not quite 5-star level Overall, I had a good stay at Wyndham Casablanca Jakarta. The location is very convenient, especially for business meetings near Kota Kasablanka / Casablanca offices. The hotel has a solid, classic atmosphere, but it also feels a bit outdated and could benefit from renovation. The main weakness is attention to detail. There was no hairdryer or bathrobes in the room, and only one pair of slippers for two guests. After requesting a hairdryer, it took about an hour to arrive. The tea/coffee setup in the room was also not very convenient, with no proper cups for hot drinks. Breakfast was acceptable, but mostly focused on local and Asian guests. For European guests, the choice felt quite limited, although the coffee service was good. In general, this is a good hotel with a convenient location, but in terms of service and details it feels more like a strong 4-star hotel rather than a true 5-star experience.

[”1. Overall, the stay was excellent! The room was clean and tidy with complete facilities, and the bedding was comfortable, ensuring a good night's sleep. The front desk staff were warm and efficient. The location is convenient for getting around, and the surrounding amenities are comprehensive. Great value for money, I'll definitely choose this hotel again for my next trip!”,”2. The hotel environment is quiet, and the hygiene is very well maintained. Toiletries are comprehensive. The staff are friendly, and check-in and check-out were quick. The location is excellent, making it convenient to go anywhere. Highly recommended.”]

I’m honestly very disappointed with my recent stay at this hotel. I am a frequent guest and have stayed here quite often because I genuinely like the hospitality. Most of the reception staff have always been friendly, helpful, and welcoming. Unfortunately, this time my experience was very different because of one particular receptionist. I had requested a late check-out, as I had done during my previous stays. Previously, the hotel kindly allowed me to check out until around 1:00 PM, which I really appreciated. This time, my late check-out was again approved until 1:00 PM, and i have requested bellboy to come to my room at around 1:00 PM aswell to assist me with my luggage. However, the bellboy only arrived around 1:05–1:07 PM. I handed over my luggage and immediately went to the restroom before going down to the lobby. Due to the lift and the lobby being quite busy with other guests, I reached the reception and returned my room key/card at approximately 1:20 PM. To my surprise, the receptionist suddenly informed me that I had to pay an additional Rp150,000 for late check-out. I tried to explain that I had already requested the bellboy at 1:00 PM and that the bellboy himself arrived several minutes later. From the time my luggage was collected, it only took me around 10 minutes to reach the lobby. What I found particularly unreasonable was the way the receptionist spoke to me. Instead of politely explaining the hotel’s policy, I felt as though I was being treated as if I had deliberately refused to check out on time. If the hotel expects guests to physically hand over the room key at exactly 1:00 PM, then how is a guest supposed to manage their luggage? Am I expected to leave my luggage inside the room, go down to the lobby at exactly 1:00 PM, and somehow wait for the bellboy to arrive later? I had already requested the bellboy at 1:00 PM, so I had done my part to check out on time. I would have understood and been willing to pay if I had intentionally stayed beyond the agreed check-out time. However, in this situation, I had already requested assistance at 1:00 PM and was waiting for the hotel staff to collect my luggage. I would strongly encourage management to review the CCTV footage and verify the actual timing: * What time did I request the bellboy? * What time did the bellboy arrive at my room? * What time did I was in lobby The CCTV should provide a clear answer as to whether the bellboy arrived on time and whether I intentionally delayed my check-out. As a frequent customer, I expected much better communication and understanding, especially because I have stayed at this hotel many times and have always appreciated the hospitality. I hope management will take this complaint seriously, review the CCTV and the circumstances of the Rp150,000 charge, and clarify the hotel’s late check-out policy so that guests are not unexpectedly charged in situations like this. I’m sharing this feedback because I genuinely like this hotel and have chosen to stay here repeatedly. I hope management will address this matter professionally and ensure that future guests receive the same warmth, courtesy, and professionalism that I experienced during my previous stays.

You won't regret it, even if you get a garden view, haha! There are so many kids' activities that the children were so happy they cried when it was time to leave. They have a bubble foam party every weekend and during holidays.

The place is clean but some of the item (eg the dinning chairs cushions are badly torn due to long usage. Should have changed). Location near to festival mall where there foods and shopping. Hotel breakfast- common.

The hotel's location is excellent, right on the main road. The Chinese food was delicious and varied daily, offering congee, noodles, and other dishes popular with Chinese guests. The service was also great; staff were very helpful with luggage. I'll definitely book this hotel again for my next business trip.

A mixed bag of feelings here. I thought I was feeling lucky when they told me at check-in that I was getting a complimentary upgrade (to Deluxe) Unfortunately I was plagued with a number of recurrent issues. The room itself is very nice (311), best thing about it was the bed and the views into the city by the window. With that said, it did have a number of issues, so it was not the finished article in my mind (the safe locked without instructions, the wooden strip on the floor coming off making me trip, the kettle malfunctioning, not hot water on the basin, so had to use the kettle to shave daily) When I arrived, it had not been fully cleaned (see pictures) All of these were actually minor issues vs. other stuff I experienced, I didn't make much of it as I was getting an upgrade. The problems came a few days later when it started raining, and suddenly I was getting sore throats in the room with the temp marking almost 25c and the air con off. I had to take mucolytics and anti-flu tablets cause I was getting a bad cold there. I was wondering if the air conduct were releasing bad spores into the air because it was so tatty (pictures attached) So with no heating, I got cold there with 27c outside, I find this very very strange. But the much bigger problem was a few days later when I was hearing massive thumps, bangs and wall stomping from the room right above me, they had placed a family with 4 kids on top of me and it went on at all times in the evening. It got so bad that I requested a change of room, and surprise, they gave me a really REALLY bad downgrade to the 17th floor in a much smaller room, on a really grotty floor that looked like a 2 star highway motel. I thought maybe they were penalising me. The staff at reception told me the next day the people checked out, but the same noises continued another 2 days, so they lied to me or they placed another family with noisy children. The floor on top is super thin. You can hear anyone walking as if they re stomping on it.It will drive you crazy. I also heard people next door hammering something at 1 am in the morning for two nights straight. This hotel has big structural problems. I don't pay $520 to get tortured, it felt like it at some point. On a separate note, the breakfast service was more like a brunch, very varied and many choices (except for meat and fish that was very underwhelming) They had a temp control management problem, there were mornings when I touched the trays and they were at room temp. Also the plates for the hot section are not heated, so that with the powerful air con overhead translated into your hot food going lukewarm almost immediately, which makes it taste disgusting. It was only the last 2 or 3 days when I started placing my plates on the griddle for a few mins with the staff's permission, when I could finally start eating hot food. Due to this, I was getting ”stomach runs” every single day after breakfast, except for two days. This is a breach of H&S So there are several issues that affected my health here. The restaurant and cafe in the evening had some good meals. The Mexican had some Western tucker that I enjoyed, my last meal (Mexican enchiladas) was underwhelming, felt like cantine food that was microwaved and badly, because I had to send it back for being lukewarm. Overall I cannot recommend this hotel due to numerous health problems I suffered. I also discovered that if it weren't for the upgrade, I would have been given a horrible room like the one I saw quite possibly.(the room I received cost almost $1000 for two weeks, still very overpriced) This wasn't cheap, and I feel it was so expensive for what it was. Definitely not a 4 star, a 3 star is more befitting. The staff was mostly corteous, And premises are up to standard only in places. The gym was very nice. The pool area nice with some views, if only a little tiny..