Family-friendly Hotels in Pasig

This hotel never fail to satisfy our expectations from the place to the staff service. This is our second time to check in here and the first time was 2 years ago when their lobby is under construction. This year, I saw lots of improvements from the room that made us feel we are staying in a 5-star hotel. What I only hate is the traffic jam around the area so when you will check in at 2 pm, expect that you’ll never make it on time. However, you might be one of the lucky guests who will get a free room upgrade just like us. 🤗 We’ll see you again next year. ❤️❤️❤️

We stayed in Astoria Plaza for over a month. We made our reservation well ahead of time and made a deposit (e-transfer) 10% of the total cost of our stay, plus extra cost for the early check-in. Upon checked in about 5:00 a.m., I was surprised when the front desk staff asked us when are we going to settle our account. I said “can’t you see on our reservation that we made a deposit w/c was equivalent to 11 days stay”? We were told that there was no room available yet on the higher floor so in the meantime we were given a room on a lower floor and promised that we will be moved on the higher floor in 2 days. I also asked if we are entitled for a free breakfast that morning, he said No because the cost for early check-in does not include breakfast. Anyway, once we were in our room the phone rang and he said Yes we can have free breakfast at the Astoria Cafe. We found the room on the lower floor was alright so we didn’t bother to be moved on the higher room. We have stayed in Astoria Plaza several times, and we know some staff who have been working there for 10 years or more. We accidentally broke a glass in the bathroom and we asked for replacement but was charged (pesos) to our account. However, the replacement glass was not delivered soon, until the day I talked to the housekeeping guy. I have seen blood or urine stains on the bedsheets. For our long stay in Astoria Plaza, we thought we could get a free transfer to the airport. Unfortunately, we don’t get that benefit so we settled for a grab taxi that was large enough for our 4 luggages and 2 carry-ones. Overall, our over a month stay in Astoria Plaza was pleasant. Our special thanks to Jinky Ching, Mac, Joy, Honey, Diane, Claire, Gella and all the staff in the cafeteria, for looking after us in the morning. 👏 Thank you to the concierge staff, for the free shuttle services to and from MegaMall/Shangrila.👏

hotel is conveniently located with access to easy public transportation. the harbour view is very nice. Clean room and amenities, good services !

The service of all of the crew was impeccable. We were checked in late. The room was a bit outdated and the appliances were not working too well. The in-room food was also average. I wish they changed their menu. Because it was a pet-friendly hotel, we'll still be going there.

Very nice this place, and clean. So happy to stay my family here, it's like my own house, all you need is available even the food and snacks. I will highly recommend 👍👍👍