Eva the receptionist was excellent and stored our luggage as we arrived 4 hours early.
The bar gave us fresh milk for our tea/coffee and were very friendly.
The cleaners didn’t make the bed when servicing the room and didn’t remove used crockery.
Overall a good stay and the only moans we have is the noise from the restaurant upstairs (to be expected) and the fact they only issue 2 pots of coffee per day! Come on guys you are meant to be 4 star, put 4 pots in the case provided (that has 4 holders)
Enjoyed the experience of staying on a boat and the tram was only at top of stairs, however, would probably stay in a normal hotel on our next visit to Prague