Hotels near 7-Eleven, Reno

I hesitated to give the hotel a review and thought it may have been a one-off but decided to write about our experience for the sake of other travelers. For context, my husband is a Marriott lifetime platinum and we have certain expectations when staying at a Marriott chain hotel. The Renaissance Reno is equivalent in our mind to a Marriott hotel but it failed to deliver the same quality during our stay. The positive: the hotel has been renovated with its unique style and the lobby is stunning. Our room was spacious, comfortable and updated The negative: There were 2 front desks in the lobby on each side of the entrance and it was confusing where to go for the check-in. Considering that my husband is a loyal Marriott member, the staff helping us seemed curt and did not make us feel special. Since it was a Sunday and we were told that the member's lounge was closed. We could still enter it and there were dirty dishes sitting on the counter and it felt unwelcome. Breakfast at the lounge the next few days was mediocre, so were the afternoon appetizers. This applies to service as well as quality of the food and available options. The worst offender has to be the internet TV. This trip was for us to relax, stay in and catch up on some movie watching. It was the worst experience ever! It took us about 5 hours to watch a 2.5 hour-movie. We thought it was just an a one-time problem but it happened to any movie on any internet channel. This is no exaggeration: the movie would freeze every minute which we got used to, but then it would freeze long enough to display an error, at which point you have to start over from beginning and fast-forward to where it was left off. Lastly, we did not mind paying the $15 self parking but started to notice there were outside people not staying at the hotel parking for free.

I have being coming to Reno for the past 10 years and staying at the grand sierra resort and ****** has being one of the best ever. Rooms are beyond my expectations very clean and spacious and one of the best things is that they have a microwave if you have kids you understand what I mean lol!!!! Thank you!!!

We stayed here while driving US-50 through northern Nevada. The hotel is very close to the airport, but we had no trouble sleeping due to noise or anything like that. Location is also good for restaurants and other services, and it's easily accessed from the Interstate. Hotel was good too; service was friendly and competent. Rooms were comfortable and modern; beds were fresh and sleep was good; bathroom was clean and the appliances worked well; and the Wifi worked well too.

We stayed in July 2022 and since we had stayed there before and had issues at check out with the front desk saying we owed more money and having already paid in full decided to pay cash and only put the fifty dollar deposit on the credit card. We checkout and are told the deposit has been released back to my credit card and a week later I'm still waiting for it. I checked with the hotel and was told check with ny bank which I did. Still no refund with the hotel insisting it was refunded and me saying no it wasn't. After getting no where with hotel management I wrote off to the owner of Peppermill resorts of which western village ****** hotel is part of and two weeks later I've heard nothing from Mr. Bill Paganetti Sr the owner. Every time we have stayed there there's an issue with payment upon check out with the front desk either saying we owe more and then running my credit card three times to get extra money they're not entitled to or saying we can't check out we owe more money when I've paid in full and have receipts to prove it. Western village ****** hotel front desk has serious issues with their front desk staff and reservation system and because I dared to complain about the deposit we were told we're not welcome back. This is how a three star hotel treats individuals who dare to complain about room charges and deposits. I realize it's just fifty dollars but it's the principle of the fact that a hotel can scam people out of Money and get away with it.As the saying goes buyer beware in this case guest beware because you might find your credit card charged extra or worse be told you owe more money so you can't check out. Even if we were welcome back we still wouldn't stay there because of the money issues that always come up at checkout with staff . The housekeeping staff is far friendlier than the hotel front desk staff and that says alot. We've stayed at four and five star hotels and never had these issues so obviously it's an issue with Western village ****** hotel so again guest beware if you choose to stay there

The hotel is a mid-range hotel in westin. The room is very new and relatively large. The location is in a better area of ​​Reno City. The bed was very comfortable. Some reviews said it was noisy, maybe because the windows were not closed tightly. The public area on the first floor is relatively large. The gym facilities are okay and the breakfast is also good.

The facility was absolutely marvelous. The service, food, and location were great. We will certainly make it a point to stay at this hotel on our next visit to Sparks.

It's very close to the airport, and the shuttle bus is operated. The staff are very friendly. The rooms are clean and quiet, and the water pressure is satisfactory. I didn't expect much because it was a free breakfast, but I was so satisfied because it was similar to the breakfast I paid for and eat at other hotels.

Clerk at checkin was NOT friendly. Did not ask if we'd been to this hotel before, did NOT offer directions to the elevator, which are around the corner from the front desk, not visible and not obvious when looking for them. we wandered around with our luggage for several minutes before an employee helped us. This town has a severe shortage of taxi cabs, making getting anywhere difficult to impossible. There are no nearby restaurants, forcing guests to dine at their overpriced eateries.

My husband and I live in Salt Lake City, UT. We planned a trip to Carmel in a VRBO where we could take our golden retriever. We stopped over and back at this Fairfield Inn because they accept dogs. Larry, the manager, and his entire staff did absolutely everything to accommodate us and Jake: first floor room, near an outside door, moving our return date, etc!! Rooms are clean and quiet; no odors. Poop bags offered out front. Plenty of grass. Continental breakfast is good w plenty of options. Nice appetizers in the afternoon. Great access off the freeway and close to good restaurants!! HIGHLY recommend this hotel‼️

Stayed here on a business trip to the United States. Overall it was pretty good. The kettle I brought with me couldn't be used because of the different voltage. Health: OK, acceptable Facilities: relatively complete, okay Environment: The environment is very good Service: Not bad