Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Oct 3, 2025|Detached Villa Three-Bedroom (Swimming Pool + Fully Equipped Kitchen + Mahjong Machine)
Guest UserThis stay was great! The hotel room is large and clean, elegantly furnished, and it is particularly comfortable to stay. The surrounding environment is quiet and can make people completely relax. The pool is also very clean, the water quality is clear, and swimming in it is particularly pleasant. And the hotel is close to the sea, blowing the sea breeze and watching the sea view, so enjoyable. The most important thing to praise is the butler service, which is particularly intimate and thoughtful. Any needs can be responded in time, adding a lot of convenience and warmth to our journey. highly recommended! Come back next time!
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Price per night from:CAD 234
Posted on Nov 13, 2025|206 Pujia Sea Dream King Bed Room
Guest UserThe accommodation we chose for this trip completely exceeded our expectations, and the service from our butler, Xiao He, made the entire trip incredibly pleasant! From pre-check-in communication about the itinerary and route guidance to proactively inquiring about our needs and promptly resolving various small issues after check-in, he was consistently patient and attentive. The room was clean and tidy, with all the necessary amenities. Xiao He responded to any questions immediately and even thoughtfully shared local hidden gems and travel routes, helping us avoid many pitfalls. The entire experience was comfortable and worry-free, like having a reliable friend taking care of us in a strange city. We are truly grateful for Xiao He's dedication and recommend him to all friends planning a trip; we will definitely choose this place again next time!
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Price per night from:CAD 145
Posted on Sep 24, 2026|Oasis Room Twin Beds
Guest User
We had a wonderful stay at Raffles Clearwater Bay this time. Manager Darryl contacted us in advance to confirm our arrival time and room preferences, so we could check in directly upon arrival, saving us the hassle of waiting. Although some areas of the hotel were under renovation, arrangements were well-made. There were occasional noises during the day, but closing the windows and doors largely mitigated any disturbance to our rest. Travel routes were also planned ahead, so we didn't experience any inconvenience. The hotel's greenery is truly outstanding, with a rich variety of tropical plants, creating a lush, verdant environment. Strolling through the gardens was incredibly relaxing. Darryl was attentive throughout our stay, helping coordinate meals and book activities, always responsive to our needs. Overall, our stay was comfortable and worry-free. We'll definitely choose to stay here again next time we visit Sanya.
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Price per night from:CAD 377
Posted on Aug 22, 2025
Guest UserI traveled with my best friend and stayed at the hotel for two days, so I wanted to write a proper review. We didn't do any research before choosing Xiangshui Bay; we just picked this hotel when we saw it. We drove there ourselves, which was convenient. The hotel is about 700-800 meters from the street, located in a villa area. The butler had informed us of our license plate number beforehand, as other cars aren't allowed in this area. Upon entering the villa area, I was struck by how large it was, but it felt a bit deserted. The check-in area wasn't what I expected. Having stayed at Raffles Hotel before, I assumed it would be similar, but there were only two young men there to greet us. However, I must say that the two men who greeted us were incredibly patient, and they should have upgraded my room for free—it was a whopping 500 square meters! After check-in, the butler took us to our room, and wow, it was huge! It took several minutes to get there in the sightseeing vehicle. Now, let's talk about the hotel itself. For this price, the room was excellent value. While the hotel facilities weren't particularly new, they were comprehensive and very comfortable. We had such a pleasant stay that we didn't want to leave. The butler was always available, which was wonderful. The hotel's public areas were a bit messy, perhaps due to the heavy rain, but the overall scenery was nice. I wasn't very satisfied with the food; breakfast wasn't a buffet. The hotel has its own restaurant, but it seemed rather empty. It's better to eat outside the hotel; the seafood restaurant across the street is particularly delicious, with great taste and reasonable prices. For those who prefer a quieter atmosphere, this is a great place. Renting a car would be more convenient, as it's quite far from the hotel. I would definitely bring friends here again next time. ✌️
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Price per night from:CAD 311
Posted on Sep 1, 2026|Premium Oceanfront King
Guest User
My first trip to Sanya was absolutely stunning, thanks to Capella! It's definitely the top choice for families with kids, and the ocean-view room was breathtaking!
This was our first time bringing our two-year-old to Sanya, and after thorough research, we chose Capella – and it proved to be the perfect decision! We stayed for a whole week, and the first 4 nights in the ocean-view room were simply amazing. Stepping out onto the balcony, you're greeted by an endless expanse of ocean. Waking up to that view every day put me in such a great mood. The room itself was incredibly spacious; even on rainy days, there was plenty of room for our baby to run and play. We could lay out several suitcases on the floor without feeling cramped at all.
Capella's attention to detail was exceptional. Besides the routine morning cleaning, there was also a super ritualistic evening turndown service, with fresh towels and water replenished promptly. The main pool is fantastic for photos in swimwear! There were lifeguards on duty constantly, and they even helped inflate swimming rings. Towels were already laid out on the lounge chairs, so you could dry off immediately after swimming and avoid catching a cold. The sand on the beach was incredibly fine and soft; it felt so comfortable to walk on barefoot. Our baby loved digging in the sand so much that she didn't want to leave.
And I must commend the Thai restaurant for its food! The grilled sea bass was absolutely divine, and the shaved ice was so refreshing in the summer heat. The service was also incredibly thoughtful; when we asked for plain boiled noodles for our baby, the kitchen prepared them for free. The breakfast buffet offered a wide variety of Chinese and Western dishes. That sour and spicy 'zaopo cu' (vinegar soup) was so appetizing; it felt like it could go with anything! It happened to be my and my husband's birthdays during our stay, and the hotel not only surprised us with a delicious, not-too-sweet birthday cake but also specially prepared longevity noodles for breakfast. It was both surprising and incredibly touching! The beachfront BBQ in the evening also had a wonderful ambiance, and we ate so much we could barely move.
Most importantly, I want to thank our butler, Sky! She contacted us even before check-in, providing a super comprehensive map, details on the three ceremonies, and reservation guides. During our stay, she was warm, thoughtful, and meticulous. Any requests we had were handled incredibly quickly, and her responses were super prompt. Thank you, Sky, for your attentive care these past few days. We'll definitely stay here again next time we're in Sanya!
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Price per night from:CAD 474
Posted on Aug 24, 2026|Jungle View Twin
Guest UserWe originally booked a three-night stay. We arrived at the hotel around 2:30 PM, but weren't able to check in until almost 4 PM. We were exhausted and frustrated, especially since there was no room for the child to rest. After getting to our room, I immediately complained and canceled the remaining two nights. After dinner, Xiao Gang from the front desk called to apologize, and they sent complimentary welcome fruit to all three rooms. The next day, Manager A Zhan also apologized and sent milk. I want to especially commend Xiao Gang from the front desk and Manager A Zhan for their prompt and sincere handling of the issue. The children also enjoyed the swimming pool. We ended up extending our stay, and overall it was quite good. Despite a few minor hiccups, their follow-up service was commendable. Thumbs up to the hotel – if I come to Lingshui again, I'll definitely stay here.
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Price per night from:CAD 58
Posted on Jul 8, 2026
CassiedelvxingrijiThe resort grounds are full of coconut trees, the pool is clean, and the greenery looks incredibly pleasant. The room was clean and spacious, and the bed was super soft – I had a great night's sleep. The breakfast spread was substantial, and the egg tarts were delicious. They also had sweet potato and corn balls, and the buffet was fully stocked. Both the lobby and outdoor areas were spotless, giving off a strong island holiday vibe. It's been raining in Lingshui these past few days, so the weather has been cool and refreshing, and the air quality is genuinely good.
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Price per night from:CAD 63
Posted on Sep 19, 2026|Garden View King Room | Tropical Garden Views
Guest User
Traveling during the off-season was amazing! They upgraded us for free to a sea-view room, where we could even watch the sunrise. Too bad I didn't catch it once during my three-day stay, as it kept raining on and off... The front desk lady was beautiful and kind, very thoughtful and enthusiastic, and recommended great local food and attractions.
The only thing to note is that this hotel is actually located in Fuli Bay. It's separated from Xiangshui Bay by a narrow river – or rather, a sea channel. It looks like it's only a few hundred meters away, but you can't cross it directly; you have to take a detour of nearly a kilometer. The sand at Xiangshui Bay is finer, while the sand right outside the hotel is a bit coarser.
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Price per night from:CAD 91
Posted on Mar 23, 2026
Bangbang
This is a great hotel. Our sea-view room offered stunning ocean views right from the window. The breakfast was decent. The large bed room is perfect for a family with two adults and one child. It's incredibly convenient to take the kids to the beach for swimming and digging in the sand, as it's practically right there. The hotel's off-season prices are reasonable, making it a good choice for those looking to travel during non-peak times.
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Price per night from:CAD 76
Posted on Apr 15, 2025|Special Room
Guest User
1️⃣ The hotel upgraded us to a room with a view for free. 2️⃣ The newly renovated environment and facilities are very good. The bedding is clean and there is a refrigerator. 3️⃣ The staff sent us to the high-speed rail station. 4️⃣ The food was good and they gave us free fruit. 5️⃣ It's less than ten minutes' walk to the deserted beach. I believe the facilities will get better and better in the future. I look forward to staying here again next time (very suitable for elderly people to live in. The infrastructure is very good, the toilet has handrails and a shower bench. The staff are super patient and enthusiastic! !
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Price per night from:CAD 40