Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Aug 11, 2026|2 Queen Essential Pool Access
YangmiemiehiThe Kimpton Shimao Clearwater Bay is hands down the best hotel I've ever stayed at in terms of service! Our family of two adults and four children was incredibly touched by the thoughtful details throughout our entire stay.
The hotel's decor is exactly my style – that understated 'old money' aesthetic. The ambiance is sophisticated yet comfortable, and both the public areas and the rooms are incredibly photogenic. The kids' amenities were genuinely impressive; without even asking, they prepared a puppy plush toy for each of our four children, and also provided four sun protection kits. When I casually complimented how nice the hotel's fabric tote bags were, the staff generously offered me one on the spot – absolutely no stinginess at all.
The kids' craft activities were abundant and engaging, keeping the children thoroughly entertained. Even more thoughtful, they proactively extended our check-out time until 2 PM, which was a huge relief for a family with multiple kids, allowing us to pack without rushing. It really enhanced our experience.
The entire staff was gentle and meticulous, always ready to assist, and their thoughtfulness was evident everywhere. This is definitely the top choice for family vacations. I'll be staying here again on my next visit to Clearwater Bay!
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Price per night from:£227
Posted on Aug 17, 2026|Gardenfront King
Guest UserAnother stay at Capella Sanya, and the experience was just as amazing! Compared to last year's visit, I was once again full of pleasant surprises. The hotel environment is tranquil and upscale, with breathtaking garden views at every turn. The stargazing water curtain creates an incredibly immersive atmosphere, and both the morning and evening rituals are full of ceremony. The room was spacious and comfortable, with high-quality bedding and toiletries. The privacy was excellent, truly a perfect getaway for escaping the world.
This time, we came specifically to celebrate our anniversary and were met with so much unexpected romance! Our Guest Relations Manager, Chris, thoughtfully noticed it was our anniversary and prepared a lovely anniversary cake, which instantly heightened the celebratory mood.
I especially want to commend Chris, our Guest Relations Manager! He proactively contacted us before check-in to meticulously introduce the hotel's various activities, afternoon tea, and evening rituals. During our stay, he was incredibly responsive, professional, and patient, whether it was for activity bookings or coordinating requests. He was genuinely sincere and warm, with a wonderful sense of appropriateness. It was precisely because of Chris's meticulous and thoughtful arrangements that our island trip was so worry-free and rejuvenating, allowing us to truly experience Capella's warm, top-tier service. This was our second time at Capella, and we will definitely choose it again next time we're in Sanya. I also highly recommend everyone to seek out Chris! Five-star rating, highly recommended!
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Price per night from:£306
Posted on Jul 30, 2026|Selected Room (Double Bed)
Guest UserThis hotel is fantastic! It's a very new property with breathtaking views and elegant decor. The breakfast spread was generous, and they even offered a complimentary photoshoot. Ah Xiang, the photographer, was very professional and attentive, guiding us with poses and expertly capturing the best light and angles. We were really happy with the final photos; even the unedited shots looked great. The whole process was enjoyable and relaxed – I highly recommend everyone staying here to get a photoshoot done! We had such a comfortable stay that we extended it by two more days. We'll definitely be back here on our next visit.
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Price per night from:£50
Posted on Aug 6, 2026|Ambassador Oceanfront Suite
Guest UserThis stay far exceeded my expectations! The sea view was absolutely stunning, and the room was spotlessly clean. The Heavenly Bed mattress was just the right firmness, and the air conditioning was quiet and cooled quickly. The bedside clock radio/speaker and USB charging ports were very practical. The blackout curtains, the wet/dry separated bathroom, stable hot water pressure, and the pleasantly scented toiletries were all great. The furniture felt high-quality, and the Wi-Fi speed was excellent. Plus, they offered free garment steamer and baby item rentals – such thoughtful details.
The public areas were fantastic too: the lobby was spacious and comfortable, the elevators were fast and clean, signage was clear, and security was top-notch. Parking was convenient. The breakfast restaurant was clean and uncrowded, with window seats offering sea views, creating a relaxed dining atmosphere. The infinity pool was perfect for photos, and the gym had a good range of well-maintained equipment. Our concierge, Kelly, was responsive and efficient in resolving any issues. The location was also convenient for getting around, not far from Monkey Island and the commercial district. Overall, the value for money was outstanding, and I would definitely choose to stay here again!
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Price per night from:£118
Posted on Jul 23, 2026|1 King Standard Forest View Sea View
WoshidalishiLocated in Xiangshui Bay, it's relatively quieter compared to Qingshui Bay. There are quite a few restaurants nearby, though it's definitely not as bustling as Sanya. The rooms are quite new, and the pool offers free swimming rings, though not a huge supply. Visiting during off-peak times offers better value for money. They have family activities, not an extensive selection, but enough to keep everyone entertained. There's also a beach where you can catch crabs and such.
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Price per night from:£36
Posted on Dec 7, 2024|2-bed Room With View
Guest UserThe smile and enthusiasm of the front desk staff made me feel very friendly. They also carefully introduced the hotel facilities and surrounding attractions to me. The layout of the room is very warm and comfortable, and the bedding is clean and soft, which made me sleep well all night. In addition, the room is also equipped with [air conditioning/refrigerator/safe, etc.], which greatly improved my accommodation experience. It is worth mentioning that the [Inner Mongolia specialty] here tastes great. In addition, thank you Piaopiao for your service. The service attitude is very good and impeccable. I will choose to stay next time.
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Price per night from:£42
Posted on Apr 17, 2026
Guest User
Whether you're here for work or leisure, this place perfectly caters to your needs. From the moment I stepped out of the car in the lobby, the concierge diligently helped me with my luggage all the way to my room. Then, at check-in, 'Xiao Lan' at the front desk provided such thorough explanations that it made me feel completely at ease. I'll definitely bring my family next time!
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Price per night from:£43
Posted on Jul 31, 2026|Superior Room - Garden-View (2 Beds) (North Building)
Guest UserThe hotel is right on the beach, perfect for surfing. We booked a full sea view suite, which was fantastic. We watched the sunrise directly from our room in the morning. There was also a wonderful staff member who proactively asked if we needed a baby chair, baby cutlery, and so on. They frequently came to help us clear and change plates. I ate so much fish, especially the one cooked with vinegar and fermented lees – it was incredibly delicious! We stayed for 2 days this time, and the experience was excellent. I will definitely come back.
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Price per night from:£64
Posted on Mar 25, 2026
Lansehaitang♡
The hotel boasts an excellent location, right by the beach, with just a few minutes' walk to the sand. The front desk and room service staff were incredibly warm and attentive. We were even given a complimentary upgrade to a room with a large balcony and a great sea view! Although some of the facilities are a bit dated, the overall value for money is high. The hotel breakfast offers a wide variety of options, catering to different tastes.
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Price per night from:£42
Posted on Mar 23, 2026
Bangbang
This is a great hotel. Our sea-view room offered stunning ocean views right from the window. The breakfast was decent. The large bed room is perfect for a family with two adults and one child. It's incredibly convenient to take the kids to the beach for swimming and digging in the sand, as it's practically right there. The hotel's off-season prices are reasonable, making it a good choice for those looking to travel during non-peak times.
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Price per night from:£38