Hotels near Rosemont Metra Train Station, Rosemont

1 star is generous, unfortunatley it won't let me give 0. WORST HOTEL EVER, DO NOT BOOK!! Often I see reviews like this and think 'it can't be that bad, it's just a bed to sleep in'.. trust me, it can. Awful from start to finish. RUDE horrible reception staff (female, won't mention name but rhymes with Sia) from check in, non-smoking room STANK of smoke and a musty stale smell. Aeroplanes going overhead every 30 secs (not their fault but impossible to sleep). People smoking ****/arguing outside your door. We asked to move rooms and were told we exceeded the 15min reporting time (this is not stated anywhere and was a blatant lie and how ridiculous that they expect you to get back to reception within 15 mins - we were debating whether we could put up with it but also frantically trying to find somewhere local for dinner before everywhere shut within the hour as we arrived in the vening). Receptionist refused us to move rooms as said they had none available, yet loads on booking.com. Told us to speak to manager and was our own fault for not researching the hotel better (how they could blame us I don't know).. then gave us a fake email and a phone number for reception where manager was not even on shift and it just went back to the miserable girl. Then told us we could move rooms (despite saying they had no spare rooms) only to put us in another smelly one, then finally gave us a better smelling room as a last resort as they refused to refund us (which is just awful) yet there were black hairs all in the bed and we had to sleep fully clothed on top of the sheets and felt sooo dirty and gross!!! We beared two nights there as everything else cost $400+ but I was willing to pay any amount of money to avoid it if they hadn't found us a room that smelt remotely acceptable (which she had clearly just ran around with antibac spray). Please please please do not give these people your money or custom, they are rude, obnoxious, have the worst customer service and I would rather have slept in a dog kennel, outside, in the rain.

This is a fairly typical Hampton Inn, but very near O’Hare with shuttle service to / from the airport. Pictures of the front, entrance lobby, eating and bar areas, swimming pool, and fitness center are attached. There are also many restaurants nearby within easy walking distance, we went to Moretti’s across the street that was very good. We had a two queen bed room, #320, that was very nice (picture of bedroom, bathroom, and view out the window are attached). I found the instructions on how to use their “business center” - not really a business center , just a printer with difficult to follow instructions about emailing to get a code, then using a web browser to find the printer too much for me to grasp. So instead I asked one of the lovely young ladies at the front desk for help, Karla Ramirez was a big help and offered to print my boarding passes for me if I emailed them to her. When I came back down about 30 minutes later shw had them waiting for me. That’s the type of customer service this hotel should be rewarding. Thank you Karla!!!

We missed a flight, were stuck in Chicago, and booked a night here and couldn’t have been happier. Jennifer at the front desk helped with getting dinner picked up and delivered and everyone treated us great. Indian restaurant delivered late.

This property appears to be a repurposed Howard Johnson’s. The shape of the sign and a piece of memorabilia on the wall were good clues. The only good factors that I can mention are that the bed was very comfortable and many of the shuttle drivers were very nice and professional. They advertise a continental breakfast on site. What they have is a choice of two cereals and wrapped crackers. There is coffee but we found that it was not attended, as once the two pots were empty, they remained empty. When I did have a cup, it had grounds in it. The room had a toilet with slow filling tank. The shower valve in the tub was stuck in the open position. The toilet paper falls apart. The microwave oven is being held together with duct tape. Most of the shuttle drivers and desk clerks were friendly. The lady in the daytime seemed a bit snobby though. The room cleaning service is very minimal. We stayed 5 nights and the bed was made only once. The room was never vacuumed during our stay. The garbage was emptied on when we asked the cleaning man to do it.

Because, like last year, the Road Bear organization for the camper removal specials was here, yet this hotel was booked again. I would like to stay in a little more modern hotel, but the bus to the factory leaves here and it is very easy. Best spacious rooms (829), but a extra easy chair, as well as a refrigerator and a safe missed. The indoor is from the 1960s, and we hope that the Edward Hotel will be renovated in the coming years, and we had a vision of O'Hare Airport with a lot of noise from departing aircraft.

In terms of location, the airport shuttle bus only runs every 30 minutes, so reservations are required. Poor service. I like the room to be warmer (about 25 degrees). When I arrived in the room, the heating was normal, but the front desk suddenly locked the heating function. I called the front desk to ask for help, but was ignored. I went to the front desk and asked again. He actually said that I was too warm. . I paid to stay here because I want to rest in a comfortable temperature and environment. Whether it's too warm or too cold is different for everyone, and it's not just you at the front desk who has the final say. The front desk said they would help me adjust the temperature to the desired temperature, but they didn't adjust it all night. It was cold all night, but I was too tired to complain. It was useless anyway. Room soundproofing is poor. If it weren't for the relatively low price, I wouldn't consider this place.

I have to admit, it has been a few years since I stayed at this property. I mainly picked this hotel, as we were between trips and I needed a hotel with coin laundry. First impressions didn't go well. The trainee checking us in was surly, sulky and downright miserable. When I politely asked if there was any possibility of an upgrade, without even looking at her screen, she grunted NO. I then asked if we could get a room on the ground floor, as we had quite a bit of luggage. She then argued that we could get our luggage into an elevator, but she finally relented. It would have been nice if she had told us that we could have easily reached our room if we walked out the door and went around the back, rather than struggling our way through the lobby and pool area. The room was fine, although the bed was rather small, and I had to go back to reception for extra towels. Luckily, Miss Sulky boots had left for the night, and a very nice, older night manager was on duty. I did reveal our check-in experience to him and he was appalled. Breakfast was okay, but it was so much better pre-Covid with more choices. And sadly, the nightly reception has been ”enhanced” away. The hotel is in a great location with lots of restaurants, a Target, etc. But remember to bring your ID, especially if there is an event at the arena. The coin laundry was very cheap and it even takes credit cards. Machines worked well. The shuttle back to the airport was fine.

This hotel is located where I needed it to be for this cost. Near work and not far from restaurants and shopping. Service was average nothing special, clerk checking in was friendly enough and the one in the morning was a bit more charming which created a balance. Room was somewhat clean, although there were what appeared to be a few food crumbs on the carpet in one section of the floor of the room, but I feel like that was more likely than not outside of the normal for this establishment. Overall it was a nice place.

Overall not bad

Beautiful, natural setting. We were looking for a retreat center to host a couples' retreat. The Hyatt Lodge was recommended. Could not have asked for a better setting. Staff was warm and welcoming and attended to our every question and need. The rooms are nicely appointed and very clean, and the banquet food was good. Also had a few meals at the restaurants, which were good.