"The hotel was clean and well-located, with an excellent spa. They only offered half-board, with no other dining facilities available. However, the management was extremely unpleasant. I've honestly never encountered such unfriendliness in over 30 years in the hospitality industry, especially in a ski resort. It was truly bizarre."

"Fantastic experience. The level of service was way beyond the price we paid. Couldn't be more pleased for our honeymoon. Every single member of staff were great and the hotel was luxurious and perfectly sized. Tips: Book through the Michelin guide and get the extra perks"

"Without a doubt, this is the best hotel in the entire Alps! From the breathtaking panoramic views to the impeccable service and luxurious comfort, everything was flawless. A true gem that sets the standard for alpine hospitality."

"The hotel is really nice and cosy. It’s very clean and charming. The breakfast is delicious, the buffet is plenty of choice. It’s just a shame you have to pay for a cappuccino at breakfast. The rooms are attractive and functional. We spent a good time in Revier hotel!"

"The door to my room did not lock automatically when the door closed but had to be locked manually from the outside with the key card and there was no way to lock it from inside the room: I was told this was a "feature" the hotel used for certain ski groups (but I wasn't in such a group). As a result, I left my room inadvertently unlocked for a whole day. There's no real security for left luggage: anyone can walk into the lounge area and take your bag. The bed was comfortable and the hot water and wifi both worked well. In-room safe was not large enough for a computer. The hotel claims to have air conditioning but there was certainly no air conditioning in my room. Breakfast begins at 8am so the hotel doesn't work well if you need an early start. The hotel did not print my Saastal card until the morning after I checked in which didn't bother me but could be a real (and very expensive) inconvenience to some people although it's not the only hotel in Saas-Fee that does this. The lady who checked me in didn't speak good English although most of the other staff did."

"Fantastic hotel, staff were so attentive, spa was amazing. Could not fault anything. We were on a half board rate and we were blown away by the quality and presentation of the food. Highly recommend"

"Our annual ski boys trip to Europe this year was to saas fee, Switzerland, as we had already done all the household name resorts. We found, booked and started a week this month at the relatively unknown Hotel La Gorge, it was simply the most impressive 3* hotel I’ve ever experienced. Completely and beautifully reimagined in recent years, the setting (on a rock face over a gorge) the architecture, the all-custom fittings and furnishings were really jaw-dropping, unexpectedly beautiful. The restaurant was the a total surprise, food, menu, prep, service all way above. Unfortunately that secret is out, and we were only able to book 2 dinners there over the week. Young Michael, who runs the place is tireless, friendly, helpful, as were the rest of the staff including charming Marvin, the front man in the restaurant, and staffers Nicole and others. Welcoming, helpful, all. The suites are beautiful, comfy, quiet. Getting there takes some attention to travel details, but Michael was able to pick us up with luggage at the end of the road into Saas Fee, which has no car traffic. More on the cute friendly town later, but book Hotel La Gorge now, before everyone else discovers it. Except for lack of a spa, it’s a 5* experience for a 3* price. Short walk to the ski lifts, and to dozens of fun little restaurants. These folks know hospitality. They only lack mass marketing. That will find them."

"The hotel's design is ingenious; sitting on the balcony with views of the snow-capped mountains is incredibly pleasant, and the town is absolutely beautiful."

"We recently stayed at this hotel and had a mixed experience. The highlight of our visit was definitely the sweet receptionist, who made us feel very welcome from the moment we arrived. However, the cleanliness of the hotel left much to be desired. Our room had very old furniture and was quite dusty. To our surprise, we found clumps of dog hair in the room, despite not having a dog ourselves. When we brought these issues to the staff’s attention, they were promptly addressed and the room was cleaned. We appreciated the good view from our room. The location of the hotel was also convenient, making it easy to explore the area. Overall, while the staff was lovely and the breakfast great, I hope the hotel can improve its cleanliness to enhance the overall guest experience."