Guest User
September 5, 2024
This hotel has potential with its beautiful updates, but it’s clear that maintenance has slipped. Our room was not clean—there were stains on the walls (even a hole in the bathroom wall), mildew in the bathroom corners, and the towels provided were dirty, requiring us to request fresh ones. The shower window had a crack in it. The front desk staff was unwelcoming, and the breakfast was disappointing. By 9:30 AM, the eggs and bacon were nearly gone, with no refills in sight- it was the only hot food. Additionally, the area around the hotel, especially near Bellavista, felt a bit unsafe. While the rooftop and restaurant offered good food and service, we wouldn't stay here again