Smart Hotel Firn ★★★

Goldene Rose Karthaus ★★★★

"This hotel is really very special. Not only is it beautifully located in a peaceful alpine village, it is the service which sets it apart. Between us, we've travelled a lot but we have never experienced service like it. We had a flat tyre en-route, but the wonderful staff ensured that we arrived in the end and the restaurant was kept open for us...nothing was too much trouble. This was a theme throughout our stay...encountering staff who are friendly and welcoming and made us feel at home. We were humbled by our stay here-we had great service without feeling served. The wooden walkway serves as the transition between high-end hotel and isolate mountain spa that was so tranquil. Breakfast was spectacular...taken on the terrace and presented in stages...from the bread baked on site to lovely bowls of fruit and more. The owners were very present and if all hotels trained their staff in this way, there would be no need for an option of less than 5 stars on Trip Advisor :-) We would love to return."

Sporthotel Kurzras ★★★

"I was in 2008 with my fellow in this hotel, I was looking at the photos and forgotten to review it.. the place, the Val Senales , is beautiful.. so the hotel already buys score.. Great parking in front of the hotel, very spacious rooms, clean and ordered ... nice bathroom in the room, let's say functional. The view from our room was a good one of the other hotels, since the val senales is mainly hotels and mountains ... with ice skiing.. nearby there is also a beautiful road to walk. The discreet staff and excellent kitchen, also for me that I don't eat anything ... excellent structure, beautiful also to see out"

Hotel Adlernest ★★★★

"Very happy with our stay at Adlernest hotel. We travelled as a group of 8. The staff were very accommodating and helped us sort out the very late check in. Rooms were very nice - the family suite in particular was superb. Food was exquisite, really enjoyed it. Great bar and really good spa where you can relax. Small but well equipped gym. Definitely will stay here again and recommend to everyone."

Blu Hotel Senales Zirm-Cristal ★★★★

"Too many negatives for a hotel that claims to be a 4-star family hotel. Wi-Fi never worked, with the staff constantly telling us they'd contacted the relevant authorities to fix it. No evening entertainment for children (so don't call it a family hotel), just a squalid mini club, staffed (and only that) by lazy and unprofessional entertainers who never paid attention to the children. The pool was cold and at the mercy of barbaric hordes of rude people, without a lifeguard or anyone to enforce the rules. A separate (negative) note for the catering. The dining room staff was completely inadequate and improvised, incapable of enforcing even the most basic rules of good manners. Even though the tables were assigned (with room numbers), my family and I changed seats four times, without apologies or the protection of waiters and maids. In fact, these individuals (unsuitable for the role) laughed at us, inviting us to go to other hotels!!! Service and cover charge were on par with the worst campsite/canteen. Food was plentiful but of mediocre quality, with no typical South Tyrolean dishes. It's a shame because the place is worth it, but the facility deserves a two-star rating, to be generous."

Hotel Vernagt ★★★★

"A big thank you to all the staff, who were truly kind and attentive. Upon our arrival, having requested two separate beds, we were offered an extra room at no extra charge—a gesture we greatly appreciated. The hotel has a welcoming atmosphere, albeit a bit dated. Unfortunately, during our stay, the heating was only turned on for a few hours in the late afternoon and only on a few days, with very low temperatures: with around 7 degrees outside, the rooms were cold and quite damp. We were provided with a small heater, an appreciated gesture, but it's not the same as returning to a warm and pleasant environment. The wellness area is pleasant: a small but warm sauna, a somewhat shallow Turkish bath, and an average pool. The food was very good, with a truly excellent breakfast! The portions of the first course at dinner, however, were small for those returning hungry from a hike. One detail that seems to have become commonplace these days, but which I still find unfair, is the charge for tap water in the restaurant. It would be nice if it were offered as a welcome gesture. The beds weren't particularly comfortable, and the mattresses were a bit soft. Overall, a stay with some ups and downs, but certainly enhanced by the kindness of the staff."