Top 5-Star Hotels in Seoul

Great place to stay in Seoul, location is super convenient. Outstanding service attitude of all staff and do not miss the gym and sauna, great place for anyone who likes to work out in a well equipped gym and relax in the sauna area. And don’t miss to go for dinner to Arirang restaurant just opposite the hotel, very delicious Korean food!

Room is spacious , beautiful view overlook to City Hall . Bedside control panel , curtains and lights can be all controlled without getting out of bed . Will rebook again in next visit.. 😊

Excellent service. I had my foot ripped off and need an adhesive tape. I made the request at Room Chat and they sent me within 5 minutes. On another occasion, we need to go Sanchon for dinner appointment but couldn’t be able to get any urber or taxi on apps, so we tried to ask hotel front desk. Their staff arranged taxi for us within 10 minutes. Highly commendable for their efficiency and “can-do” attitude! The only setback is breakfast only serves until 10:30am. Would be great if all day breakfast is available as leisure travellers do not have tight schedule and tend to wake up late.

Travelled with parents (3 adults in total). Corner room was a good size, could fit a sofa bed comfortably. Mountain View was great with this room. However, always check what type of toilet you are getting. I stayed in the grand Hyatt a few days before and got a corner room on the 12th floor, which had a normal toilet (separate stalls for shower and toilet bowl). But for this instance, they allocated me a room on the 7th floor, without informing me that the toilet had an open shower (ie no shower doors; water spashes everywhere when one showers). It’s probably meant for handicap users, but it is inconvenient for older folks because the toilet gets wet everywhere and there is a high fall risk. Location of hotel is also quite inaccessible by public transport. Be prepared to take taxi most of the time (get a card from the front desk; some drivers could not understand my accent).

Feeling very disappointed at very beginning, when we arrived at hotel front desk around 14:40, a male receptionist without checking our name or the system telling me that they are fully booked, and checkin starts at 15:00, then when a Korean couple arrived they checked-in successfully, so I went to him, he said because they are member, and the attitude weren't good. So, I argued that I'm hotelier, so I know how system and procedure would be like, asking him without checking in Opera or their system and the room type booked, he already know there's no room? and in 10 minutes will be a room available? And why cannt he do the registration first? his attitude shows that he's being ******! This first impression was very bad! However the HSKP and call center service was very good, and deliver things we asked effeicently! Yet, the first impression ruined majority experience. 我们在办入住的时候遇到一个有种族歧视的韩国男生，我们到酒店是14：40左右，但是这个前台的男生连系统都没有查就告诉我们没有房，他们正常办理入住的时间是15：00，我自己作为在酒店工作的人看到这种很生气，因为本来是很理解同行的，就想着算了20分钟就不和他较劲了。但是转头一对韩国夫妇就办理了入住了，我就很生气，因为本身他的态度就很不好。我就气和他吵了一下，说流程不该是先看看有没有房，你都不知道我们订的什么房型，然后你告诉我十分钟后就能有房？这是想干嘛呢！ 后面的入住体验还可以，打电话让送东西的和清洁都还挺好的，但第一印象很不好！所以能不住还是尽量不住这家酒店。

Good location, and there are many restaurants nearby. There is a shuttle bus stop of Incheon airport in front of the hotel. It's very handy that there is a washing machine/dryer in the room. However, it is a pain in the **** that you have to book to use the pool, and you can only book once a day per room. A couple won't always go swimming at the same time. There are only two lifts in the hotel room tower. You have to be patient. The perfume in the lobby was a bit pungent.

Conrad Seoul is located in the Yeouido area near the Han River and IFC Mall. It was a luxurious stay and the service was generally pleasant, with above average lounge offerings. The biggest disappointment was that they don’t give out Conrad bears and ducks and instead sell them at the gift shop, which comes across as a little stingy.

Beautiful hotel, great staffs, great facilities, near to public transport like bus/subway. It is very convenient to stay at shilla hotel. Although the room is not so big compared to other 5 stars hotel that i have stayed before. Staff is very professional, offering assistance and very alert to any of the guests request. Lobby is beautiful, they have sitting area, heater at the shuttle bus is very must helpful during winter. They provide free shuttle bus to tourist area. You can check at their concierge . There is a restaurant outside the hotel but you will have to walk around 1km if you dont want to eat in-house They have gym facilities but I didn’t get the chance to use it because of time limited but i did went for a walk at their garden. Overall I would recommend others to stay here.

It was a pleasant 5 nights stay at Novotel. It is a good location to get to most of tourist destination around Seoul as it connects to Yongsan station. The room is spacious enough for all your things and it’s clean. The room service was very prompt as well. Thanks Novotel for making our trip in Seoul as wonderful and pleasant stay.

Over the last two years, I stayed probably about two or three weeks in total at the Imperial Palace in Itaewon. I highly recommend it to anybody looking for a nice hotel in Itaewon, Seoul! During the heights of the pandemic as well as during more normal times, the service at the hotel was always outstanding. Rooms are large, fairly quiet, modernly furnished, spotlessly clean and come with super comfortable beds and spacious bathrooms. I very much loved the view from the rooms overlooking the street. There's a coffee machine in each room and if you run out of capsules, you can buy more at the lobby. Internet is great and the workspace is okayish, but not the kind of setting in which you'd like to work for hours. Go to a coffee shop instead. There are countless coffee shops, restaurants, bars and convenience stores within walking distance. Itaewon Metro Station is only a few minutes walk away. Staff was always super friendly and professional and speaks perfect English.