TiChatton
June 22, 2024
Arrived after sunset and there was an old lady that didn't seem to know what she was doing at reception, had no record of our reservation nor did she ask for ID. We had to call a number for her to give us the room keys. The lobby/dining area is very dark and dirty, they could use a house keeper to tidy it up, it looks like a dump. Go upstairs and all the lights are shut, and can't even see where you go while carrying your luggage.
NO TOILET PAPER PROVIDED, even after asking reception. Spiderwebs everywhere, used paper towels behind the beds. No shower curtain so water goes everywhere, no towel mat provided either.
Room is nice and spacious, bed is comfortable, but the cleanliness is barely passable. The place has great potential if they bothered to clean it up. For the price and location to Disneyland, this was acceptable all said and done.