Hotels near Toh Soon Sheng Department Store, Singapore

The check in staff is very helpful. I told her that its my wife and I anniversary and she provided us with discounted upgrade. Although many of the facilities is on renovation during my stay in Grand Hyatt, i dont really use them so i am not affected. The amenities in the rooms was somehow lacking. We could not find the in room slippers so we requested for 1.

Stayed here many times and always came back here when I come to Singapore. Room is small, but since I’m staying alone, it’s perfectly fine and just the right size for me. Location is not the center of Singapore, but it’s right above the MRT stations. So many food stalls right beside the hotel. Only one stop to bugis, and only 5 stops to Orchard (with transfer at City Hall). I prefer this hotel than any hotels near city but far from MRT station. It’s clean. The staffs are helpful and friendly enough. Always my choice to stay when I visit Singapore.

Good hotel but room will be a bit smaller than you think. They only give body towels (no facial or hand towel) and do not have “do not disturb” sign

The hotel’s location is very convenient, it’s about 7 minutes walk to the subway station. There is 7eleven store in 1 minute walk from the hotel. The rooms are clean. There is a swimming pool on the forth floor. The Arab district is around the corner. You can enjoy it in the morning while there are no crowds

As per record, we have booked a connected room with River View for 1 double bed & 2 single beds for 3 nights. Upon arrival at the checked in counter, the staff by the name of Maria straight away offered us an upgrade of the connected room for the 2nd & 3rd night at the upper floor with a better view. But 1st night we have to stay at lower flr in a big room with 1 double bed & 2 single bed. We said OK and she checked us into Room 206. When we got to the room, we rest for a bit before we really check out the room. But my son was complaining about the room. Being the room are like an extended room for the room flr are build by wood and noisy when u walk. No centralised aircond but a split unit aircon which is not cold. Mattress are hard as if it's already more than 10years old. This room gave us a feeling as if we are some illegal immigrant. We went back to Trip.com to check the review and we found few customers are having the same experience. I've screenshot 1 of them and attached as photo. We went down to complaint & demanded change room to the room we booked in advance. And it's not our problem that they over sold their rooms & neglected customers who booked & pay in advance. Till the end, we get the room we booked but Maria claimed its VIP room which this room fits the description of the room we book. On the day we chevked out, Maria was on duty. Very bad attitude. No eye contact, no greetings, no thank you. She don't deserve to be assigned at the front desk.

Waited 1 hour for check in but great service by Sam and Shahirah (hope I got her name correct) at the counter made up for the experience. They gave us a free upgrade to triple deluxe room with connecting twin room. As it was National Day, each room booked was given a goodie bag with nostalgic treats and games. The rooms are newly-renovated and spacious. The rooms overlooks the swimming pool but we had to make our way through ground level to the next tower to swim. The pool is quite small but good enough for the kids to have fun. The hotel location is great with shopping malls, fire station museum, and children museum just stone throw away. Merlion Park, Esplanade, Suntec, Marina Square, and City Hall MRT are within walking distance. The room rates are much reasonable compared with the other hotels around it based on the room size and location. Would be even better if there is bath tub in the room. Overall, my kids and parents in law enjoyed this staycation very much.

The location is excellent, in the heart of chinatown. The staff were also very friendly. However, the room had some issues. Particularly, the shower was broken and the combination of the shower and the toilet being in the same room made it inconvenient to use the toilet after having a shower as the floor would remain wet.

Nice Room. Super friendly and helpful staff. Especially when we check out the room. Reception staff will remind me any itmes might be left behind(in sfaety box and bathroom). So sweet. That's why we went to this hotel since the name Hotel 1888 until they changed to Rest Chinatown Hotel. By the way, dont missed out the 2nd floor dim sum restaurant ”Yum Cha”.

Hotel is in a great location plus around 5 to 10 minutes walking distance to two bus stops, VivoCity and HarbourFront MRT station. Although I never go to their rooftop restaurant but still got other places to eat like VivoCity and HarbourFront food centre. The inside of the hotel, the common corridor and the swimming pool is ok and although the room is small but that is fine since I am staying alone. I will come back to stay at this hotel in the future if I have the opportunity so thanks so much.

Spacious room with a lot of amenities. good facilities. very nice location at changi biz park. near to changi airport, one station away from changi airport. expo station to hotel is walking distance.