"Overall a good and pleasant hotel, there is not a big pool, clean. polite and welcoming staff. But the Internet is very bad, it had to switch to mobile, it was more quick at times when no connection was blocked. The room was taken with a view to the mountains, but the mountains there were not particularly visible, but a good view to the neighboring garden)"

"Attention to those who have never been HERE (- now it is Mantera Resort & Congress 5*). This is not a sponsored review, this is not blogging. As I promised the Operations Director of Mantera Resort & Congress 5* - Skoda Viktor, I am sharing exclusively my impressions of my stay from June 11, 2025 to June 13, 2025. 2 adults + a child (4 years old). Deluxe superior with a sea view. Cost 43K. Due to rain according to the weather forecast for Krasnaya Polyana, we had to cancel the room we had booked at the Rixos hotel, and also avoid an early morning check-out from the hotel - 1.20 am to the airport. The reason for choosing this "miracle hotel" was: the declared 5* hotel, as well as its close location to the airport (10 minutes). We contacted the hotel reservations department, our wishes were: 1. A quiet room. 2. A sea view. The reservations department employee kindly Based on the terms and conditions, offered us a new Deluxe Superior room with a sea view, renovated a year ago. They took a 50% advance payment. On June 11, 2025, we arrived at the hotel around 4:00 PM and it all began... Check-in took about 20 minutes (2 passports and a birth certificate). I asked the employee several times about our two previously stated wishes (silence and a view). At the counter, they nodded confidently and immediately went to the administrator Vsevolod (they said something in his ear, to which he nodded confidently in response). Throughout the entire time, they actively told me about the wonderful vacation and services at the hotel, as well as about a closed event held at the large pool, and therefore it would be closed to guests until 4:00 PM the next day. They assigned room 660: a new and clean room, a sea view, sunny side. Upon entering the room, we noticed that the air conditioner was on minimum cooling mode, the temperature in the room 23.7 degrees. We immediately called the reception and told them about it, they answered that there was a high load on the ventilation system, but if it gets above 24 degrees, call and we will send specialists. We opened the balcony, the view is good, we went to dinner at Anatolian Kebab & Grill, which is located on the -1 floor. In short: the trainee waiter put the menu and left. For 20 minutes, no waiters came to the table at all. I asked the waiter to come over, and then the administrator - Svetlana came running, very surprised: how is this possible, it can't be, our apologies, let us bring you compliments (they refused). As a result, the table was set in 17 minutes. In short, dinner "with a residue" and this is only the beginning. We walked outside the hotel, at half past nine in the evening we returned to the room - it's a bit hot, the air conditioner is not pulling, we opened the balcony - and then - IT - BINGO, we noticed the sound of something "hidden" next to a tennis court the size of A "working generator" from a shipping container. We closed the balcony - it was hot, but opened it - the noise of the "generator" was annoying. We chose the second option. That night, the child's temperature rose to 39 (he caught a virus somewhere). Medicine, cooling, worries, and then the "generator" ((((. The night passed restlessly and noisily. In the morning before breakfast, I specially went down to the reception, the administrator Vsevolod (see above) came up to me and asked: in"

"All super, hotel decent for your money. Location convenient, staff friendly"

"👍Super"

"I booked this hotel for a day through Trip.com, very convenient location in the very center of Sochi, quick check-in, cleanliness in the hotel! Good new linen, soft mattresses. It was interesting to see the block with amenities for 12 rooms. Everything is very civilized and clean. There is a restaurant with a buffet, breakfasts, lunches, dinners. In the block there is a kitchen with a microwave, dishes, refrigerator. The bathrooms are very clean! The plumbing is new. Thanks to the hotel for the opportunity to stay at affordable prices in the city center."

"The guest house is excellent, for this money I think the best offer. Very successful location. The room has everything you need including air conditioning TV, white towels, disposable shampoo, cups and spoons. Electric teapot on every floor. Microwave on the second floor and in the kitchen. Before the sea is close, there is a pharmacy and magnet nearby, bus stop."

"Nice room first floor and only the breakfast no various menus Nice location"

"Excellent hotel for traveling with children, as well as with pets. Good cuisine, daily cleaning, warm pool and hammam! The staff is polite and attentive! Had a great time! I recommend!"

"Everything is fine. The room is spacious. The sea, shops, and cafes are nearby. There's a kettle and microwave on the second floor."