Abu Dhabi Spa Hotels

The hotel offers good value for money if you’re looking for an affordable 5-star stay, but it didn’t quite deliver the level of service and experience I expected from a luxury property. The room was spacious, clean, and comfortable, although fairly basic in terms of design and amenities. One of the highlights was the nice view of Qasr Al Watan and the nearby Emirates Palace Mandarin Oriental. The gym was well-equipped, while the pool and beach areas were decent but not particularly memorable. Service could be improved, especially around staffing. The towel booth often seemed understaffed, and in general the hotel appeared to be operating with limited personnel, which affected the overall experience. I wouldn’t necessarily recommend it to travelers seeking a true luxury resort experience. However, if your priority is finding a reasonably priced 5-star hotel with clean rooms, good facilities, and attractive views, it could still be a suitable option.

Really spacious room, lots of closet space, and huge bathroom. Amenities wise, it was really upsetting that the adult-only pool was too full so we got rejected and had to use the family pool. And next to the family pool, there was a really loud construction happening so it wasn't a relaxing time by the pool.

This hotel is popular with Chinese tour groups, so the breakfast menu conveniently includes Chinese options. The room decor is simple and stylish. Its location is fantastic, right between the Presidential Palace, the Louvre, and the Grand Mosque, making it easy to get around by taxi. Plus, there's a free YAS EXPRESS bus right outside the hotel that goes to all four Yas Island theme parks.

I requested a late check-out for my late flight the next day. They happily accommodated my request, which was a great help. I hadn't eaten Japanese food in a long time, so I went to the sushi restaurant they recommended, and it was delicious – I polished it all off! 😍

This hotel is located in Abu Dhabi's old town, with a convenient bus stop right outside and a Domino's Pizza next door. While the hotel environment is a bit dated, it's generally quite good, clean, and tidy. The room size is also pretty spacious. Overall, it's a great value for money option.

I booked a package that explicitly advertised a room upgrade opportunity. When I noticed that no upgrade had been provided, I asked about it at the front desk. I was immediately told that upgrades were “subject to availability” and it is unavailable... After I pointed out that Abu Dhabi hotels are nowhere near full at the moment, she still said it is nearly full because it's weekend. Well lets check out the 'full occupancy' photos i attached.... :) Only after I firmly pushed back did she reluctantly offer an alternative, a garden-view room. Since I wasn't interested in a garden view, I requested what should have been my original category preference: an unblocked city view. The alternative she eventually offered was a higher-floor, but with a twin room with even more side-facing view. Having no better option, I accepted it and ended up spending my honeymoon in a twin-bed room. If the hotel is unwilling to provide upgrades, then it should stop promoting packages that create expectations in the first place. There were several other shortcomings on the part of the front desk and the guest relations, but I will leave them out of this review. What ultimately saved this stay and turned it into a memorable experience were Umar, who warmly introduced us to the room, and John from the Butler Department, whose kindness and genuine care left a lasting impression. These two gentlemen genuinely understand what true hospitality means and are among the brightest representatives of Emirates Palace. The hotel management should recognize and take good care of them, because they are the people who make guests want to return.

Spent at this hotel 4 days, everything at this hotel is worth every penny. Good sized rooms, specious bathroom, clean all over, customer service is excellent, reception is very helpful and friendly, the cafe and restaurant area is excellent, the foods and beverages are also excellent. The pool is great and looks like fun but we didn't get the chance to use it due to the heat. The gym is ok, it can be a bit improved considering it's a 5 stars hotel, but it's more than enough for your average workout. Everything at this hotel is excellent. The only bad experience we had it was nothing to do with the hotel but our next door neighbour for only one night they were on the balcony at 2 am and talking loudly and laughing loudly too. I had to call the reception to get them quite and into a normal civilised hbehaviour. It's just luck, you get low class people in a high class place which it proves that you can't buy class. Would I book here again? Absolutely, in fact I'll book again at this hotel in a couple of months.

The room was great, and the price was very reasonable. The bathroom was also good. The location is decent, with a Chinese supermarket and a small Chinese restaurant not too far away. The front desk staff were incredibly welcoming and even upgraded me to a suite for free. It was a really pleasant experience overall.

Great stay as always. Have stayed at this hotel a few times previously and does not disappoint. Clean, tidy rooms, great location in the centre of town and friendly staff. Great place to stay as a base in Abu Dhabi.

The hotel is clean but it is like a condo or flat type of hotel…but it is nice anyway. The food is so yummy with a lot of choices. For the location, it is about 15-20 minutes walk from Al Wahda Mall & so, it’s a bit far. Better to ride a taxi if you have a luggage because it is very hot outside esp. during the mid day. It is near anyway, in all the tourist spots of the city. At night as well, you can hear the music from the bar and also the sound of cars passing by outside. The staff were so friendly, helpful & accommodating. For the service, I find it excellent. We had a pleasant stay in this hotel.