Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Apr 7, 2026
Guest User
This hotel was average in pretty much every sense. It was ”fine” in that it had two bedrooms, a bathroom, kitchen and living room. The layout was not very functional, the toilet was pretty much in the middle of the bathroom, the power points were hidden behind the middle of the double bed there were three chairs for four people. Staff were helpful but the television didn't always connect and there wasn't enough dishwashing supplies, bin bags or toilet paper for our stay, which all involved trips to reception. The hotel location is a short walk to Queen Street mall and lots of, mostly Asian, restaurants.
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Price per night from:CAD 255
Posted on Mar 13, 2026
Guest User
My Worst Experience at a W Hotel to Date
I have stayed at various W properties, but my recent one-night stay at W Brisbane was easily my most disappointing experience with the brand. For a hotel that prides itself on design and luxury, the functional execution of the room was severely lacking.
There were several significant issues that made for a very uncomfortable night:
Poor Room Design: The air conditioning is positioned in a way that it blew directly onto my face all night. It was impossible to deflect, and I had to sleep on the other end of the bed. Then I had another issue below.
Disruptive Noise: The in-room refrigerator was close the the bed and making distracting noises throughout the night that made it difficult to sleep.
Between the mechanical noise and the poorly placed AC, I barely got any rest.
Maintenance & Cleanliness: after I woke up in the morning, I was shocked to find a visible hole in the bed sheets. This is not the level of quality control one expects from a five-star establishment. And the bath tub has visible torn and wears. Also the motel level toothbrush.
Service: there was no staff at the door helped me and my 70 yo mom with our luggages. I hvae to acknowledge that we arrived quite late but I did expect quality service from a lux hotel. And also no free upgrade offered like my stays with other W.
Honestly, I am just glad my stay was only for one night. I expected much better from the W brand and won't be rushing back to this particular location.
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Price per night from:CAD 340
Posted on Jan 5, 2026
MsDee Dee
The room was great, clean, service excellent, they let is check in early (2 hours) and check out late (1 hour) at no extra cost. Love the layout of the room, very well thought out and balcony view was amazing.
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Price per night from:CAD 263
Posted on Aug 18, 2018
张The location is convenient, close to the South Bank Park. Fully equipped, it can be fully equipped for washing and drying. Wifi is very good, unlimited use. The shortcoming is that the apartment is located at the intersection, the glass is a single floor, noisy
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Price per night from:CAD 380
Posted on Aug 22, 2024
Guest User
Fantastic location in the city. The room was enormous and really comfortable. Very close to Central Station which was useful for us. We would definitely stay here again when we have a stopover in Brisbane.
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Price per night from:CAD 180
Posted on Nov 4, 2019
FEIFor breakfast, they cooperated with another restaurant. The environment is very good and the choices are abundant. For accommodation, we are on the 8th floor, just in time to catch upstairs to repair the subway, it is quite noisy.
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Price per night from:CAD 172
Posted on May 4, 2026
Kiwi_Nomad
The apartment is modern and has city views from all the rooms, you can see Southbank from the bedroom and balcony. It’s a great compact and comfortable apartment, close to the CBD.
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Price per night from:CAD 143
Posted on Feb 13, 2020
HAIHONGThe apartment is new, the kitchen and other facilities are complete, there are coles nearby to buy things to cook for themselves. It ’s just that the 407 room we arranged is facing the railway. It ’s a bit noisy to open the balcony door. The door is soundproof when closed.
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Price per night from:CAD 133