Cairo Spa Hotels

I needed to stay here for a business trip. The good points are the consistently high quality of the St. Regis rooms, the abundant breakfast, and I loved the swimming pool. The downside is the location. The new capital city is so new; the nearest shopping mall is a 30-minute drive away, and because it's so new, even ride-hailing services are hard to find. The hotel only has two restaurants.

I had an amazing stay at this hotel. From the moment I arrived, the staff were incredibly welcoming and professional. The room was spotless, spacious, and very comfortable, with beautiful attention to detail. The location is perfect, close to everything yet peaceful. Breakfast was delicious with plenty of options. I truly felt relaxed and taken care of throughout my stay. I would highly recommend this hotel and can’t wait to return.

Wonderful Dusit offers a true luxury experience with elegant interiors, a relaxing atmosphere, and exceptional comfort. From the refined service to the beautiful facilities, every detail made our stay feel premium and unforgettable.

Honestly, the stay was disappointing. The floors were not well maintained, and I found the bathroom to be in a very unpleasant condition. The shower tap was leaking, which made things worse. The breakfast was also poor. The juices were not fresh, and everything that was offered tasted bland. On top of that, the experience at the pool bar was frustrating. Every time we ordered something, the waiter kept coming back repeatedly to ask if we wanted to order again or to make us pay. During the two days we spent by the pool trying to relax and take a nap, we were constantly disturbed and woken up to be asked if we wanted anything. The iron should also be replaced as it is in poor condition. It ruined a pair of beige trousers and a white shirt while I was ironing. We only stayed for two nights and did not want to be difficult guests, but in hindsight we should have raised these issues, especially considering this is a 5-star hotel and we paid for that level of service. Overall, this was not a relaxing or enjoyable experience.

The breakfast was absolutely delicious with a huge variety of fresh ingredients. On our third day, we had an early domestic flight and heard there would be long queues, so we skipped breakfast and the hotel prepared breakfast boxes for us. Turns out, there was no one at the airport, and I really regretted missing out! I wish breakfast started at 6 AM instead. Getting a taxi in Cairo is so easy to get ripped off; an Uber driver tried to charge me 1200 EGP, which was four times the 300 EGP quoted in the app. The bellboy at the entrance was very helpful and found me a car for 600 EGP, which was much more reasonable.

We stayed here for two nights on two separate bookings, We had requested on the first day of check-in to join the beds, but they had not done it on the first day, and neither on the second day. They came and handled it at 8:30pm on the second night. The TV was not working on the first night and they told me they would let the IT department fix it on the second day, but that did not happen either. When we were leaving for our day out on the second day, we told the reception to handle everything while we are away, I guess they completely forgot.

Don't go in winter if there's no heating; it was 10 degrees outside and 15 degrees inside. During my two-day stay, the first day the warm water was around 40 degrees. On the second day, after I kept urging them, they finally fixed it to just warm enough, but still not hot water. The decor looks like it's 15 years old. I came here because it said it opened in 2019. The service was indeed good, so I can't give a bad review for that. However, I spent two and a half hours over two days waiting for repairs and service. In summary, it's a five-star hotel with three-and-a-half-star facilities.

First room smelled like cigarettes despite picking no smoking. Second room was an upgrade but it was actually the upgrade I originally paid for. My first room was a downgrade.

Google review summary 4.4 363 reviews 5 star 4 star 3 star 2 star 1 star Reviews Search reviews Omar El-Sawaf 2 days ago on Google 5/5 Holiday ❘ Family An Exceptional and Memorable Stay at Tolip Olympic City! ”First and foremost, I want to highlight the outstanding level of security and the pristine, cozy atmosphere of the rooms. The staff truly went above and beyond to ensure a fantastic experience for me and my family. A heartfelt thank you goes out to the incredible team who made our stay so special: * Ahmed (Bellboy) for his warm and welcoming assistance. * The Reception Team (Moaman, Gehad, and Amina) for a highly professional and seamless check-in experience, as well as their attentive responsiveness throughout the day. A special thanks to their wonderful Team Manager, Mr. Karim. * The Room Service Team for their dedication and impeccable attention to detail. * A very special appreciation to the Restaurant Team—every single waiter was attentive and polite. The culinary experience was extraordinary, thanks to the two highly professional chefs, brilliantly led by Chef Hosny Amin. Naturally, such sustained excellence reflects a highly professional, aware, and dynamic management, perfectly represented by the esteemed General Manager, Mr. Mohamed Abdel Aal. You have undoubtedly left the absolute best impression on my family and me regarding Tolip Hotels, and specifically this magnificent Tolip Olympic City branch. Highly recommended!” إقامة استثنائية وتجربة لا تُنسى في توليب المدينة الأولمبية! ”أولاً وقبل كل شيء، حابب أشيد بمستوى الأمان العالي جداً في الفندق، ونظافة الغرف المريحة اللي خلت إقامتنا العائلية ممتازة من أول لحظة. طاقم العمل هناك رائع واحترافي لأبعد الحدود. حابب أوجه شكر خاص جداً بالأسماء للناس اللي تعبت معانا وخلو إقامتنا مميزة: * أحمد (Bell Boy) على استقباله الممتاز وذوقه. * فريق الاستقبال (مؤمن، جهاد، وأمينة) على تعاونهم واحترافيتهم العالية في إجراءات الدخول، واستجابتهم السريعة والممتازة طول اليوم. وشكر خاص لمديرهم الرائع أستاذ كريم. * فريق خدمة الغرف بالكامل على مجهودهم واهتمامهم بكل التفاصيل. * وشكر كبير جداً ومخصوص لـ فريق المطعم، من أول الويترز اللي كانوا في منتهى الذوق والاهتمام، لحد الشيفات المحترفين جداً، بقيادة الشيف المبدع حسني أمين. وأكيد طالما كل التفاصيل دي هايلة وممتازة كده، يبقى ده انعكاس لإدارة احترافية، واعية، ونشيطة، متمثلة في المدير المحترف والمحترم أستاذ محمد عبد العال. بجد الفندق ده ساب عندي وعند عيلتي أحسن انطباع ممكن عن سلسلة فنادق توليب، وبالأخص فرع المدينة الأولمبية الرائع ده. تجربة ممتازة وبرشحه بقوة!”

This is the best hotel I've ever stayed at in Egypt! Even the cars entering the hotel grounds are checked by staff and sniffer dogs, which made me feel incredibly safe. The hot water for showering was plentiful and the water pressure was excellent! That's really important, and the room was very clean. The room also had two large balconies with beautiful views of the Nile. I highly recommend it to everyone.