Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Oct 15, 2025
Guest User
⭐️⭐️⭐️⭐️⭐️
The service at The St. Regis Florence was exceptional. After my departure, I discovered I had left some items in my room. The hotel team promptly responded and efficiently coordinated the delivery of my belongings to my next hotel. Their professionalism, responsiveness, and attention to detail exemplify the true St. Regis standard. I am deeply appreciative of their excellent support and highly recommend staying here.
Show more
Price per night from:₹ 107,952
Posted on Feb 8, 2025|Signature Double Room
Guest UserThe La Gemma is a wonderful place to stay in Florence. Staff was very helpful & gave us a nice upgrade when we checked in for our second stay there. They also put a bottle of chilled champagne in our room to celebrate my birthday. Also enjoyed the lovely spa & rooftop outdoor lounge area with amazing views of the city. Will definitely stay there again.
Show more
Price per night from:₹ 42,536
Posted on Feb 17, 2026|Superior Twin Room With Spa Access
duzhengchun
The room was spotless and the facilities were very new and well-equipped. Both the front desk staff and the doorman were incredibly welcoming. The breakfast was delicious, and the highlight was the authentic honeycomb offered as a sweetener, which paired perfectly with the freshly made pancakes. Absolutely delightful!
Show more
Price per night from:₹ 17,928
Posted on Sep 22, 2024|Family Suite
KoutianyangyuJust outside the old town, a very comfortable hotel with a beautiful small garden. From the 5th floor rooftop you can enjoy the dome and tower of Santa Maria del Fiore. The rooms are fully equipped, the hotel is decorated in a modern and artistic style, and the service is attentive and friendly.
Show more
Price per night from:₹ 16,556
Posted on Feb 11, 2025|Deluxe Helvetia Room
Philip T.
This is the best hotel we stayed in Italy, with amazing attention to details, including room facilities where you will be amazed by the set up of the bathtub, the concierge, Cosmo, who can book you any restaurant in the city and grant you VIP treatment in The Mall Firenza, the doorman’s hospitality is also amazing, plus it is in the center of of city where all the hot spots are in walking distance. We will definitely come back!
Show more
Price per night from:₹ 35,984
Posted on Dec 28, 2025
Guest User
EXCELLENT place to stay if you’re visiting Florence and want to be in the heart of everything.
first time to Florence and this place stole my heart. it’s the best accommodation across the main 3 cities of Italy i’ve been (venice, florence, rome) and the attentiveness from the staff were amazing. the room is extremely clean and perfect.
no complaints except that the bathroom floor might get slippery after being wet so it’s better to put floor mats. however you can easily use the towels provided.
breakfast was amazing and selection was so good.
there’s nothing else i will say except: HIGHLY RECOMMENDED!
Show more
Price per night from:₹ 17,193
Posted on May 7, 2026
Guest UserExcellent stay in the heart of Florence
Palazzo Portinari Salviati is a beautiful historic residence with an unbeatable central location, just steps away from major attractions and shopping areas. The building itself is full of character and elegance, and the room was spacious, clean, and very comfortable. The staff were warm, professional, and always happy to assist with directions and recommendations. Despite being in the city center, the atmosphere was quiet and relaxing at night. A perfect choice for travelers who want to experience classic Florentine charm with modern comfort. Highly recommended!
Show more
Price per night from:₹ 85,694
Posted on May 24, 2026|Double Room With Balcony
MailailuanhaobuhaoI absolutely love this hotel! As soon as you step into the lobby, you're greeted by a charming vintage ambiance. The room decor and layout are incredibly stylish, and the balcony is huge. There's also a large patch of lilac flowers right outside the bathroom window – you know, that natural fragrance? Oh, I seriously can't recommend this hotel enough! Plus, it's super close to St. Mary's Station, just a five or six-minute walk away. Highly, highly recommend!
Show more
Price per night from:₹ 8,575
Posted on Oct 26, 2024|Classic Room
Yunyoudebaobao
The advantages and disadvantages of the living experience are discussed below:
1. The hotel is far from the hustle and bustle and is relatively quiet, which means that it is more troublesome to go to the city center. There will be 3 shuttle buses in the morning and 3 in the afternoon to the city entrance. Of course, there will be 3 return trips in the afternoon (the hotel charges €2.50/trip).
The sound insulation of the room is poor, and sometimes it is even a bit noisy.
The location of this hotel is a bit remote. If you take a taxi to the city, it is basically €23-€35 [I have taken prices in this range. The train station (Santa Maria Novella Station) to the hotel is €32-€35, and the city to the hotel is in the €23-€32 range]
2. The hotel has a snack bar/bar (Snack Bar) with very high hamburger prices. I didn’t eat all day because I was in a hurry to catch the train on the day I arrived. I ordered a hamburger for €20/piece and tiramisu for €10/portion. The speed of serving the food was really super slow. The main restaurant and breakfast are at the same dining place-the dinner menu is relatively small and the price is relatively expensive. It is not recommended. I was traveling alone, so I had dinner at the hotel for several meals (I was afraid that it would be unsafe to stay out too late).
3. The front desk service was generally good. All questions were answered.
4. There is no swimming pool on the cover of the hotel (it has been demolished for a long time). I was attracted to the swimming pool and chose this hotel. However, there is now a waterfall in the open courtyard for viewing.
5. If you don’t drive yourself, I don’t recommend you to stay at this hotel because the transportation is inconvenient and you basically can’t avoid the need to take a taxi unless your daily itinerary is completely based on the shuttle bus pick-up time. Of course, if you don’t care about that little money, please feel free to do so~
Show more
Price per night from:₹ 14,278
Posted on Aug 26, 2025
Guest User
I booked total 14 days for a same room, I just request make up room services 2 times only, that why my room face tissue and toilet tissue use finished, so I ask for more 2 boxes face tissue and 2 rolls toilet tissue, but a male room service staff don’t give and say need exchange one box face tissues for one roll toilet tissue and then I walk in complain this case with reception female staff, finally she give me back 2 rolls toilet tissue, but her attitude so bad sit say me wrong use words describe toilet tissue only, may I ask all room customer if case like this make sense or not?
Original I gave them full mark comment for this hotel, now I trade back my original comment and give them lower mark comment first until after 2 days when I leave this hotel and they do back good attitude and improve for their service and then I will give back them good comments!
I am very easy handle person just say actually things only!
Show more
Price per night from:₹ 13,131