Explore honest ratings and real traveler reviews to help you find the perfect stay.
9.6/10
Amazing
GGuest User⭐️⭐️⭐️⭐️⭐️
The service at The St. Regis Florence was exceptional. After my departure, I discovered I had left some items in my room. The hotel team promptly responded and efficiently coordinated the delivery of my belongings to my next hotel. Their professionalism, responsiveness, and attention to detail exemplify the true St. Regis standard. I am deeply appreciative of their excellent support and highly recommend staying here.
Hotel near Florence Historic Center, Florence 16.8% of visitors choose this area
Price per night from:₹ 148,421
9.4/10
Amazing
GGuest UserThe Hotel is amazing, the location is just next to Florence cathedral. So close to good restaurants and shopping and tourist attractions. The hotel staff is very helpful and friendly, willing to go for extra mile to fulfill customer's needs. The rooms of the hotel is definitely one of the best with many layouts to choose from. Highly recommend the penthouse suite with a terrace, room 401c has a breathtaking dual duomo view and city view. The room is spacious and worth the money for sure.
Hotel near Florence Historic Center, Florence 16.8% of visitors choose this area
Price per night from:₹ 72,933
9.4/10
Amazing
GGurjeet DExcellent hotel, excellent staff, location is slightly off centre but not too far of a walk to the central touristy spots. Nice pool and spa, really recommend - can be overcrowded but manageable. Clean and comfortable rooms. Breakfast only from 7:30-10:30am. Easy check in and check out. Would come back again.
GGuest UserThe service is very good, very clean and tidy, the doorman is very enthusiastic, and greets you every time you go in and out~ The room is clean and the bathroom is large, the location is good, and the pasta in the restaurant opposite is delicious. The rooftop terrace is beautiful, but you can only go up from one elevator. The other elevator goes to the suite on the 6th floor~ I didn't meet other people on the terrace, it was quiet and comfortable
Hotel near Florence Historic Center, Florence 16.8% of visitors choose this area
Price per night from:₹ 45,388
9.3/10
Great
PPhilip T.This is the best hotel we stayed in Italy, with amazing attention to details, including room facilities where you will be amazed by the set up of the bathtub, the concierge, Cosmo, who can book you any restaurant in the city and grant you VIP treatment in The Mall Firenza, the doorman’s hospitality is also amazing, plus it is in the center of of city where all the hot spots are in walking distance. We will definitely come back!
Hotel near Florence Historic Center, Florence 16.8% of visitors choose this area
Price per night from:₹ 58,978
9.0/10
Great
YYunyoudebaobaoThe advantages and disadvantages of the living experience are discussed below:
1. The hotel is far from the hustle and bustle and is relatively quiet, which means that it is more troublesome to go to the city center. There will be 3 shuttle buses in the morning and 3 in the afternoon to the city entrance. Of course, there will be 3 return trips in the afternoon (the hotel charges €2.50/trip).
The sound insulation of the room is poor, and sometimes it is even a bit noisy.
The location of this hotel is a bit remote. If you take a taxi to the city, it is basically €23-€35 [I have taken prices in this range. The train station (Santa Maria Novella Station) to the hotel is €32-€35, and the city to the hotel is in the €23-€32 range]
2. The hotel has a snack bar/bar (Snack Bar) with very high hamburger prices. I didn’t eat all day because I was in a hurry to catch the train on the day I arrived. I ordered a hamburger for €20/piece and tiramisu for €10/portion. The speed of serving the food was really super slow. The main restaurant and breakfast are at the same dining place-the dinner menu is relatively small and the price is relatively expensive. It is not recommended. I was traveling alone, so I had dinner at the hotel for several meals (I was afraid that it would be unsafe to stay out too late).
3. The front desk service was generally good. All questions were answered.
4. There is no swimming pool on the cover of the hotel (it has been demolished for a long time). I was attracted to the swimming pool and chose this hotel. However, there is now a waterfall in the open courtyard for viewing.
5. If you don’t drive yourself, I don’t recommend you to stay at this hotel because the transportation is inconvenient and you basically can’t avoid the need to take a taxi unless your daily itinerary is completely based on the shuttle bus pick-up time. Of course, if you don’t care about that little money, please feel free to do so~
MM518758****Facilities: The room lighting is very bright and comfortable. The hotel is on the side of the road. There is no parking space at the entrance of the hotel.
Hygiene: Hygiene is also clean, stay 🈶 Free water
Environment: Comfortable, but the room near the road is a bit noisy, the room is quite big
GGuest UserThis hotel's rooms are incredibly beautiful and clean! They provide a wide array of disposable amenities, including slippers and body lotion, which is quite rare for European hotels. Our room even had a small balcony with a lovely view of the pool downstairs and the surrounding trees.
While breakfast wasn't entirely to my taste, the variety was impressive, even featuring honey with a honeycomb.
The front desk offers complimentary luggage storage, which was very helpful.
A thoughtful touch was the free long-handled umbrellas available for guests, especially since it happened to be raining during our stay.
The only real downside is that, despite being close to Florence train station in a straight line, the walk from the station to the hotel is actually quite long. Plus, exiting the Florence station involves going down a set of stairs, which is very inconvenient with large luggage. This made the walk to the hotel feel even longer, especially with intersections where poor signal made maps unclear and it was easy to get lost.
Nonetheless, I highly recommend this hotel. The internal environment is very well-maintained, and the front desk staff are patient and polite. If I have the chance to visit Florence again, I would definitely choose this hotel. The price is truly excellent value for money.
Hotel near Florence Historic Center, Florence 16.8% of visitors choose this area
Price per night from:₹ 12,003
8.4/10
Very Good
MMilenioHotel provides a free shuttle to the tram stop which is amazing and easy to communicate with, far from the city but it wasn’t a big issue, staff is sweet and kind rooms are clean and nice.
GGuest UserI booked total 14 days for a same room, I just request make up room services 2 times only, that why my room face tissue and toilet tissue use finished, so I ask for more 2 boxes face tissue and 2 rolls toilet tissue, but a male room service staff don’t give and say need exchange one box face tissues for one roll toilet tissue and then I walk in complain this case with reception female staff, finally she give me back 2 rolls toilet tissue, but her attitude so bad sit say me wrong use words describe toilet tissue only, may I ask all room customer if case like this make sense or not?
Original I gave them full mark comment for this hotel, now I trade back my original comment and give them lower mark comment first until after 2 days when I leave this hotel and they do back good attitude and improve for their service and then I will give back them good comments!
I am very easy handle person just say actually things only!
Hotel near Florence Historic Center, Florence 16.8% of visitors choose this area
Price per night from:₹ 17,914
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