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9.7/10
Amazing
CCallum TAn overall enjoyable stay at the Ritz-Carlton Amman, but there’s certainly room for improvement.
Pros:
- Rooms are enormous, and incredibly comfortable, with a good modern TV that allows streaming from your phone and a lovely rain shower. This really is the major highlight.
- Legend’s bar is very fun. Cocktails may be a bit lacklustre, but the massive screens, live music, and golf and racing simulators more than make it a great bar.
- The Lebanese restaurant was delicious, and definitely a great choice for dinner.
- Breakfast when available is very solid but not amazing (see the cons for more info).
- Hotel location is far from downtown, but next to all the other major hotels with good access to restaurants.
- Staff are courteous and helpful for the most part.
Cons:
- The breakfast restaurant is far too small for the size of the hotel. I had breakfast paid for, but missed it twice due to the restaurant being full. This really needs to be amended because the hotel itself was not even full. If you cannot attend the capacity of your hotel, this is a deep issue. Breakfast was solid, but still it was small compared to other 5 star establishments.
- New Year’s Eve was due to be the highlight of our stay, but we were left massively underwhelmed. We booked a table at Roberto’s, but despite being seated by 22:20, it took until 23:00 to get our appetisers, and we had not even had our main courses by the time the New Year came. This is unacceptable.
- A small but necessary point, in general the cleaning was fine, but one day we returned to the hotel at 16:40 to find we still had not had our room made up. We had to request this. I expect far more from a 5 star establishment, and the fact that I’m not sure we would have received a cleaning without our request is concerning.
Overall, I’m happy with my stay. I still think the Ritz-Carlton Amman is probably the best hotel choice in Amman, but it leaves a lot to be desired. My review and rating reflects how I feel based on competing hotels in the area.
MM54615****The hotel's location is great. This is my third visit to Jordan, and I still chose this hotel, mainly because the staff are all wonderful. Both the front desk and restaurant staff are very friendly. However, the facilities feel a bit older than last year. Overall, it's still quite good, and I'll consider it again next time.
JJulia rebagliatoThe hotel was great, the rooms were very large and clean, the bed was most comfortable. The pool service could not be better, and the hotel food was great, the terrace bar was phenomenal, 100% recommended. I would go back with my eyes closed. On weekends they have pool parties during the day, both for children and adults, with a DJ included. And with a lot of security, so you feel at home.
AAnonymous UserSince I arrived at night in Jordan for the first time, I stayed at this hotel with a good reputation. Security was good about 25 minutes from the airport, so I was able to stay with peace of mind.
AAbed.haniyahMy stay at the Sheraton Amman was fantastic! The staff were incredibly welcoming and attentive, and the room was spacious, clean, and comfortable with stunning city views. The breakfast buffet was delicious, and the location was perfect for exploring Amman. Highly recommend for both business and leisure travelers—I can't wait to return!
GGuest UserVery good, the room is big, very quiet, the breakfast is good, very good, the room is big, very quiet, the breakfast is good, very good, the room is big, very quiet, the breakfast is good,
GGuest UserThe hotel itself is outdated and needs renovations. It's not that bad for a short stay. The only thing that really bothered me is the music sounds that kep pumping till morning from the next building club (disco). It was so bad that I had to call reception around 3:30AM. The reception manager was very apologetic and tried to help as much as he could, but it's not in his hand. He offered me a different room but it was already nearly 4AM and there was no point to move all my stuff to another room that will also be the same or slightly better.
Other than the noise it was not bad, but definitely not worth the price. In my long experience of rating hotels and apartments, I'd give this place a 5/10. I don't thing I'll book there again unless the noise issue is fixed.
AAmr34When arrived, reception told us that there is no reservation for us. We book the evening of the day before. They implied that “it is not our problem, go solve it with the website you used for booking” it was very unprofessional.
Immediately I had contact with customer service of trip.com and they contacted them and solved the issue.
Other than this issue, everything was nice and the room was in an acceptable condition.
MMARCELGreat stay with excellent service I recently stayed at the Mövenpick Hotel Amman and was thoroughly impressed with the level of service and overall experience. From the moment I arrived, the staff were welcoming, attentive and always ready to help with a smile. The reception team were efficient at both check-in and check-out, making the whole process smooth and hassle-free.
The room was well-appointed, clean and comfortable, offering a great blend of modern amenities and a relaxing ambience. I particularly appreciated the quality of the bedding, which ensured a restful night's sleep. The housekeeping team did an exceptional job of maintaining the room throughout my stay.
Dining at the hotel was also a pleasant experience. The breakfast buffet offered a wide selection of international and local dishes, all freshly prepared and beautifully presented. The restaurant staff were courteous and attentive, making the dining experience even more enjoyable.
The hotel's location is another strong point - convenient for both business and leisure travellers. In addition, the facilities, including the fitness centre and swimming pool, were well maintained and added to the overall positive experience.
Overall, the Mövenpick Hotel Amman is an excellent choice for anyone visiting the city. With its exceptional service, comfortable accommodation and convenient location, it certainly lives up to the Mövenpick standard. I would be happy to stay here again and recommend it to others.
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What is the average room rate at Spa hotel in Amman?
The average price for hotels in Spa in Amman is AED 1,086 on weekdays and AED 1,093 on weekends (Friday to Saturday).