Krabi Town Spa Hotels

OUTRIGGER Phi Phi Island Resort left me with the exact emotions that make me want to return to Thailand again and again. From the very first moments, you feel the high level of service and an incredibly warm atmosphere. The staff here truly goes above and beyond to make sure your stay is comfortable and carefree. Genuine smiles, attention to detail, and care in every interaction – this is what creates a true sense of hospitality. The resort itself is absolutely beautiful and harmonious: well-maintained grounds, stylish architecture, and an atmosphere of tranquility and seclusion. They've managed to preserve the feeling of a tropical island while adding modern comfort and aesthetics. The restaurant deserves special mention. The service was superb – professional, attentive, and very pleasant. Every visit left nothing but positive impressions. The breakfasts were magnificent: a wide selection, fresh ingredients, excellent quality dishes, and very beautiful presentation. I particularly remember a dessert the chef prepared right in front of me. It was tiramisu – incredibly delicate, perfectly balanced, and, without exaggeration, one of the best I've ever tasted. It was clear how much attention and love they put into even these small details. It's the people who make this place special. The entire staff creates an atmosphere of calm, comfort, and genuine care, making the vacation feel truly exceptional. Thank you to the entire team at OUTRIGGER Phi Phi Island Resort for a wonderful experience and an unforgettable atmosphere. This is a place I truly want to return to.

A nice, cozy boutique-style hotel with an overall positive impression. Breakfast offers a modest selection, but everything is tasty and well-prepared. The on-site restaurant also delivers — the food is genuinely good. A nice bonus is having a Starbucks right on the property. The main downside is the location: the hotel is somewhat far from the town center and nearest shops, which can be inconvenient if you need to run errands or explore locally. A pleasant stay overall. A good choice if you’re looking for a quiet, comfortable hotel and don’t mind being a bit away from the hustle and bustle.

Out of the four cities in three Southeast Asian countries we visited, this hotel was by far the most satisfying. We booked two standard rooms, and they upgraded us directly to sea-view rooms. Although they were partial sea views, they were still excellent. Seeing that we had a child with us, they even gave us a room with an extra-large bed, and the child's breakfast was complimentary. The only minor complaint is that some of the power outlets in the room were a bit old and loose. For the bedside outlet, we had to move the nightstand to access it. However, these are minor issues, and it doesn't detract from the overall experience. Highly recommended!

We stayed here for our honeymoon. I mentioned it beforehand, and they decorated the bed for a honeymoon event, though there was no room upgrade. The location is about a 15-minute walk from Ao Nang Beach. It's not super close. The shuttle bus only runs 3-4 times a day, so we mostly walked. However, many tours depart from Ao Nang, so the overall location wasn't bad. There are many Indian and Muslim guests. Perhaps because of this, the breakfast and hotel food seemed to cater to their tastes. The Pad Thai at the hotel's Da Vino restaurant is truly delicious, so you must try it. However, the food takes a very long time to arrive. The prices are also a bit high; we ate there twice, and it cost 1,200 baht and 1,800 baht. Upon check-in, they offer orange juice as a welcome drink. The female staff member at the front desk with long black hair tied in a low ponytail was incredibly friendly and proactive, which left a lasting impression. She seemed to work with a real sense of dedication. The room is small. It's not large and the facilities are more akin to a 4-star rather than a 5-star hotel. The finishing touches and bathroom seemed a bit lacking. The bed was comfortable. Sandals and pool towels are provided. Basic amenities like toothbrushes and shower caps are simple. The hand wash is a bit far from the sink, which is an odd design. Crucially, the Wi-Fi worked well on my phone but I couldn't connect my laptop, which was inconvenient. On our last day, after checking out, we visited Railay Beach. The hotel has separate shower rooms in the lobby, so we could shower even after checking out. I think this is a really big advantage of this hotel. Also, a staff member named Mu was very kind. Honestly, I'm not sure if I would stay here again if I came back. There are many other better places. However, for a one-time experience, I think it's good.

An absolutely fantastic holiday experience! This hotel is huge, boasting a private beach that stretches at least 600 meters. At high tide, the sea laps at the pine trees, and at low tide, the beach expands to a remarkable 200 meters wide. The sunsets and evening glow are simply mesmerizing. The beach is shaded by towering pine trees, where we sometimes spotted squirrels playing. There's also a rocky area on the beach, perfect for exploring at low tide. We found palm-sized swimming crabs and white sea cucumbers, and even tiny lionfish. A quick search on my phone (Doubao) revealed they were venomous – luckily, we didn't touch them! 😅 The hotel also features a mangrove forest, a lawn, and a lotus pond, where we frequently encountered large monitor lizards and troops of monkeys. The staff were all incredibly friendly and welcoming. We'll definitely be back if we get the chance!

We recently celebrated our wedding anniversary at the Holiday Inn Resort Krabi Ao Nang Beach by IHG, staying on a room package that included breakfast for five days. Overall, we had a lovely stay, but there were a few things worth sharing—especially for fellow Muslim travellers. We had assumed the breakfast buffet would be fully halal-friendly. While there were halal options available, pork was also served, so do keep that in mind if that’s important to you. The biggest frustration was the breakfast package itself. Although we had prepaid for all five days, the hotel had no record of it. Every single morning we had to explain that breakfast was included, which became quite irritating. Thankfully, after raising the issue for the third time, the team finally resolved it. As a kind gesture, they treated us to drinks at one of their restaurants, which we appreciated. A special anniversary touch was also a little confusing. Mr. Yah mentioned that a small cake would be delivered to our room, but it never arrived. On our final day, we received a brownie instead—perhaps that was the “small cake” he was referring to. That said, we absolutely loved the beautiful welcome message arranged on our bed when we arrived. It made us feel very special. Our daughter, Ava, had the best time! She absolutely loved the Kids Club and the mini water park, which kept her entertained for hours and made the holiday even more enjoyable for the whole family. The resort’s layout took a little getting used to. It’s spread across multiple levels, so navigating around was slightly confusing on the first day. After that, it became much easier. However, families with strollers or anyone with mobility challenges should be aware that moving between the different levels can be a bit of a challenge. Despite a few hiccups, we genuinely enjoyed our stay. The staff were friendly and tried to make things right when issues were raised, and the resort offers a great atmosphere for families. With a few improvements in communication and record-keeping, the experience would have been even better.

The hotel's location is a bit out of the way, so it's ideal if you have a rental car. Otherwise, there's not much dining available within a 5km radius. The hotel facilities are also quite old; the air conditioning is too noisy and doesn't cool very well. However, the hotel boasts its own private beach, and the scenery there is absolutely stunning. The best part is that there aren't many guests, which creates a wonderful, relaxed holiday vibe. The staff are also very enthusiastic and provide great service. Each child's breakfast costs 350 Thai Baht per day, which feels a bit expensive, as the breakfast selection isn't extensive and is quite ordinary. The breathtaking beach views and the quiet, uncrowded atmosphere make it well worth it!

We booked two rooms and were surprised to find that both had twin beds. Since we were celebrating our anniversary, we had expected at least one room with a king bed. We asked the front desk if it was possible to change one of the rooms, but they told us the hotel was fully booked. We visited during the low season and Krabi seemed very quiet, so we couldn’t help but wonder if there were truly no rooms available. Unfortunately, the mattresses in both rooms were very worn out. They were sagging in the middle and didn’t provide much support, making it quite uncomfortable to sleep. The shower was the biggest disappointment. It took around 15 minutes for the hot water to come through, which felt like a huge waste of water. The water pressure was also very low. That said, the hotel does have some great qualities. The infinity pool is beautiful and offers stunning views. We also loved the overall atmosphere—it has a charming boutique style with a warm wooden design that feels cozy and relaxing. The location is another highlight. It’s convenient and within walking distance of restaurants, shops, and other attractions. Overall, the hotel has a lot of potential because of its beautiful setting and great location, but improving the beds and hot water system would make a big difference to the guest experience.

The location is great, not far from Ao Nang beach and within walking distance, with restaurants all along the way. The pool is large, and the room is spacious and clean with a bathtub. Overall, it's good, but I have to deduct points for the staff's service. I also work in a hotel. My male friend and I came here for a vacation, thinking this place was good. That night, we came back from outside a little past midnight, about to enter the hotel to rest. A large, female staff member spoke to us in a tone that was inappropriate for guests. She asked which room we were in. We told her the room number. Then she asked if we had an ID. We said we had a reservation. She just replied, ”Oh,” and walked away without apologizing. I told my friend, and he said it was very rude. I wasn't okay with it because I also work in customer service. I treat my customers well because I expect to receive good service from staff as well. I want to say that no matter who the customer is, you are a service staff member, and your words have an impact. We didn't report it to the front desk because we were in a hurry to check out and go somewhere else. Everything else was fine, but if I were to stay here again, I'd pass for now.

The resort has a spacious room, which is a plus, though the furniture is quite old. Bathroom amenities were basic, and hair conditioner was not provided. Toothbrush and toothpaste were also not replenished daily. There were many mosquitoes around the resort, and breakfast was standard. Breakfast is served until 10:00 a.m., and a slightly longer timing would be appreciated. We noticed ants on some tables in the breakfast area, possibly due to the wooden furniture. One highlight was the wide selection of beverages available at breakfast.