Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jun 8, 2025
Guest User
We had an excellent stay. The property is brand new, everything’s clean and very well maintained. The unit was spacious, modern and neat, all great. Staff were all great, easy communication and willingness to help at anytime. The property also features a gym which we haven’t had time to try but I’m sure it’s lovely. Would def recommend!
While this didn’t impact the quality of our stay, feedback to housekeeping would be to have hangers in the bathroom (not much space to hang towels) and to provide milk and water to guests on arrival. The property does a great job with extending complimentary coffee beans for an experience but with no milk it’s a bit too strong for non-regular coffee drinkers.
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Price per night from:US$275
Posted on Jun 2, 2025
Nick S.
The hotel is conveniently located, just a 30-minute SkyTrain ride from Vancouver Airport to Vancouver City Centre, followed by a 4-5 minute walk. Alternatively, an Uber takes about 20 minutes. It's also excellent for exploring, with waterfront restaurants and shopping just a 5-10 minute walk away.
The building itself has an older charm and is on the smaller side. Its heavy entrance door is always manned by a doorman. While the intersection immediately next to the hotel didn't feel particularly safe, the hotel's security measures appeared very solid, which was reassuring. Despite having only one elevator, we didn't experience any inconvenience.
Our room was spacious and spotlessly clean, as were the bathroom facilities. L'Occitane toiletries were a nice touch, though we were disappointed by the absence of a refrigerator. A minor concern was the lack of sheer curtains on the windows, which raised slight privacy worries from surrounding buildings.
The front desk staff were exceptionally friendly and helpful. The hotel also boasts an attached steakhouse and bakery. For breakfast, guests can choose from three menu options, served in the underground restaurant.
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Price per night from:US$332
Posted on Nov 2, 2025
Emily Barner
We had room 307 which had a living room, microwave and garden area to sit outside - all for one of the lowest rates of hotels we were looking for downtown! Very happy with our room, the hotel and its location! Highly recommended. It was easy to use Lyft from the airport. There were lots of shops and restuarants and cafes nearby, even great grocery stores. While there are many homeless people around Vancouver, we never felt unsafe - it's really OK, and this hotel is in a perfect location.
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Price per night from:US$248
Posted on Feb 22, 2026
Xinwujiban
1. The location is super convenient! It's within walking distance to attractions like the Steam Clock and Chinatown, plus you can easily walk to Costco, T&T Supermarket, and the SkyTrain station. Taxis drop you right at the hotel entrance, and it's also very close to the Hertz downtown car rental location.
2. The suite has a double sofa bed, which was perfect for our family of four. The kitchen is well-equipped with basic facilities, so you can cook your own meals. The soundproofing in the room is excellent; it's very quiet.
3. The room rate included four complimentary breakfasts, which had a good variety and quality. Several floors in the hotel also provide drinking water, so you can fill your own bottles and save on buying water.
4. The staff are friendly and easy to communicate with. During our stay, we accidentally broke a bottle cap, and when we informed them, they said we didn't need to pay for it.
5. The hotel is also very close to the 2026 World Cup stadium, making it an excellent choice for tourists looking to explore the city center.
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Price per night from:US$243
Posted on May 4, 2026
PanamaxWe enjoyed our stay at Hotel Willo (which was renamed from YWCA Hotel after we booked). Nice they offered free coffee and tea in the morning. We arrived early in the morning and were able to leave our luggage in the storage room, before we went discovering the city. It seems like they have just renovated and also exchanged the bath amenities to new ones while we were there. We booked the room with the shared bathroom, which also connects to another room. You can lock the bathroom from both sides, so this worked well for us. We were looking for the best price-quality ratio of a hotel that is centrally located and it really is. We arrived using the airport train and walked to the hotel. The Vancouver Stadium is just across the street so very convenient for the people looking for accommodation for the World Cup. In fact we could also see the stadium from our hotel room. Highly recommend this place!
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Price per night from:US$132
Posted on Jun 29, 2026
Anonymous UserAir con super bath room clean and was a good location from the sky train which makes getting to and from down town really easy. The only problem was the price was a bit expensive for an old hotel, but I think that was more down to the World Cup.
Would stay again happily if price was a bit cheaper.
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Price per night from:US$200
Posted on Apr 15, 2026
Guest User
The hotel service was great, and the coffee was delicious. We stayed for 6 nights in total. I had a cup of coffee every day, but on the last day, it was just watery, I wonder why? We arrived early on check-in day, and the front desk staff, wanting us to have a comfortable stay, upgraded our room since we were staying for 5 nights. However, the toilet in the bathroom had a slight leak. We didn't switch rooms because it wasn't a major issue, and we were out all day anyway. The hotel's location is excellent; you can actually walk to most places, or take the bus or subway. There are many diverse food options nearby, including Asian and American cuisine. At night, the area downstairs is very lively with many nightclubs. The hotel room provided an umbrella, which is essential as Vancouver is a rainy city, and a safe. The bathroom and room size were both quite decent. But I wonder if booking through Trip.com means the rooms and beds would be smaller?
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Price per night from:US$235
Posted on Apr 18, 2026
Guest User
It's comparable to a budget hotel back home, but its strong point is the location. It's within walking distance to attractions like the Gastown Steam Clock. If you're on a short trip and not staying for long, this is a good option.
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Price per night from:US$248
Posted on Dec 17, 2025
Anonymous User
Facilities was good but not really because the amenities are not complete they dont have slippers, toiletries need to be requested at the front desk and get by your own. Bottled water also you need to request.
To the coffee lovers they have many choices you can get it to their lobby. Inside the room has a coffee also and tea.
Front desk was so helpful especially to Ms. ALOKA who such a good service and willingly helped me. To get my ride from the hotel to the BC ferry. Thank you so much her service is beyond expectations.
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Price per night from:US$156
Posted on Feb 4, 2026
Sofial
The staff were very helpful and welcoming upon arrival, always willing to assist with anything we needed. However, when we first entered our room, there was a very strong smell of paint. We were told it had just been painted, but the odor was so intense that staying there would likely have caused discomfort, so we requested a room change. They accommodated our request, although the only available option was a smaller unit.
Another point worth noting is that Trip.com indicates the hotel accepts a cash deposit, but at check-in we were informed that only card payments were allowed, which was inconvenient. Additionally, the room had some constant noises throughout the day and night — I couldn’t identify the source, and they continued even with the air conditioning turned off.
There is also a vending machine right at the hotel entrance, but it was not working properly. I inserted money and did not receive the products; however, the front desk staff promptly assisted me and helped resolve the situation, which I appreciated.
Aside from these issues, the hotel offers good value for the price, and the location is excellent, making it easy to get around and access nearby attractions.
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Price per night from:US$179