5-Star Hotels in Dalian

Our first stop in Dalian was this Holiday Inn, and it was an excellent experience. Our flight was delayed, and we didn't arrive until the early hours of the morning, but the staff member in black was incredibly attentive. Despite the late hour, they patiently helped us with check-in, explained all the facilities, and even offered to carry our luggage to the room. We were a family of three, and even though our room originally included breakfast for two, the hotel kindly added a third complimentary breakfast every day, which was a thoughtful touch. The room was clean and tidy, the hotel grounds were spacious, and it was convenient to get to the beach. As an international chain, Holiday Inn consistently delivers on quality, and I highly recommend it.

Facilities: A bit old-fashioned. Cleanliness: Very good. Environment: Loved it, a perfect family-friendly hotel. Service: Good. The hotel's own activities are suitable for young children. It's very close to the beach, so getting to the sand is super convenient. My kids' favorite activity every day was walking to the beach. After they got tired of playing, we'd head back to rest, and from our room, we could hear the sound of the waves. It truly felt like 'facing the sea, with spring blossoms all around'.

Fantastic! A two-bedroom apartment that both the elderly, kids, and my family absolutely loved! They thoughtfully upgraded us to a sea-view room. Downstairs, you can see the Venetian Water Town at night, and it's really quiet, with no mosquitoes. The bedding and air conditioning were all comfortable! A washing machine, sofa, and fridge were all included. We stayed for three days straight, and when we moved to another place afterward, there was a noticeable drop in quality – we really should have just stayed here the whole time! Highly recommend for families with children or elderly members!

The location is excellent for tourists, with the harbour and shopping centre just a short walk away. We especially loved the stunning views, both during the day and at night. The rooms are spacious, and the sound insulation between rooms is very good, making it a comfortable place to stay. There are a few drawbacks, however. The biggest issue is that there isn’t a separate guest bathroom. Guests staying in the two guest bedrooms need to use the master ensuite to shower, which isn’t very convenient. The bedrooms also don’t have blackout curtains, so they’re quite bright at night due to the neon lights outside, and the early sunrise (around 4:00 am) makes it difficult to sleep in. We also noticed an unpleasant odour coming from the bathroom drain, which persisted throughout our month-long stay. Overall, this is a very good place for a large family or group, particularly if you plan to cook your own meals and make use of the laundry facilities. With a few improvements, it would be an even better place to stay.

Our family stayed at the Dalian Xingzhijie Hotel and had an extremely satisfying experience overall. The lobby environment was simple and elegant, the public areas were clean and bright, and the rooms had excellent natural light and a comfortable layout. The cleanliness was impeccable, with soft and spotless bedding, and a bathroom with good wet/dry separation and no unpleasant odors. Even the corners and hard-to-reach spots were thoroughly cleaned, making our stay feel very secure. I must specifically commend the front desk staff and the duty manager. They were always responsive to our requests throughout our stay. This is truly the only hotel among Dalian's five-star establishments that genuinely helps guests resolve issues. Whether we asked about nearby tourist routes, borrowed items, or needed to adjust our check-in requirements last-minute, the staff patiently answered our questions, and the duty manager quickly coordinated a solution, responding promptly and thoughtfully. The daily housekeeping was meticulous and tidy, and the location was convenient for exploring with family or for short excursions. The attentive and thoughtful service made us feel incredibly welcome. We will definitely choose this hotel again on our next visit to Dalian, and I'll be recommending it to others. The hotel front desk also offered cold drinks and juice, which was a lovely touch.

The hotel's location is excellent, right opposite Happy Beach Gate 4, and within walking distance of Discovery Kingdom. Upon check-in, the front desk upgraded us to a sea-view room, which I really appreciated. However, I can't give a good rating for a few reasons: 1. As soon as we got to the room, I called the front desk for children's slippers and toothbrushes. After waiting half an hour with no delivery, I ended up getting them from a housekeeping staff member in the hallway. 2. In the afternoon, I called the front desk for disposable cups. Again, after waiting half an hour, they still hadn't arrived. I had to call again to follow up before they finally sent a robot to deliver them. We then left the room, and when we returned in the evening, we found two disposable cups sitting on the floor outside our door! Isn't putting paper cups on the floor unhygienic? 3. The hotel advertises free sand-digging tools. We stayed for two nights, and every time we went to get tools, they were either unavailable or broken! 4. Our room on the fifth floor wasn't particularly noisy, but as soon as you stepped out of the elevator, the hallway had an odd smell that I couldn't quite place. The bedding also felt damp, making for an uncomfortable stay. For a Trip.com 5-diamond hotel with such a prime location, this was truly disappointing. It seems you really do get what you pay for!

Overall, my family and I had a very satisfying stay. Lynne was incredibly thoughtful; seeing that we had a child, she proactively offered complimentary children's toiletries, which was a lovely gesture. The room was clean, dust-free, and the air conditioning worked perfectly. The breakfast offered a good variety suitable for all ages, and the hotel's quiet environment ensured a very peaceful night's rest. I genuinely recommend this hotel.

Really good! It's super close to the venue, just a short walk away, which is incredibly convenient. The service was excellent, and I was very happy with the overall environment. I'll definitely book here again next time there's a concert.

I stayed here in 2023 when it was still a Kempinski. The spa and bakery left a deep impression on me. Since 2026, it has rebranded to Pullman by Accor, without closing for renovations, so the facilities remain unchanged. This time in Dalian, I revisited the hotel. Having been open for over twenty years, the facilities are indeed quite old. The room has a lot of heavy wooden furnishings, which must have been a significant investment back then. Many of them are no longer very smooth to use, such as the wardrobe sliding doors and bathroom drawers. They are difficult to move, and any attempt to do so would require major renovation. This also applies to issues like only having a charging port on one side of the bed, which many guests complain about. Personally, I quite like this old-fashioned, substantial hotel decor style; it lacks the cheap feel of some newer high-end hotels. Old is fine, as long as it doesn't affect normal use. The faucet is a Danish brand, possibly a concept product more focused on styling. It has a strange push-button operation. Some are smooth, others are very stiff and difficult to use, making it hard to control water flow and potentially scratching hands. The bed and sofa are very comfortable. It took me a while to find the light switches in the room, only to realize they were on the central control panel – a small, inconspicuous box by the bedside. The service is still good. It's peak season now, but I was still able to check in at the regulated time. This time, I bought a package through Trip.com, which included breakfast for two and dinner at Paulaner. It was a great value. The front desk even upgraded me to a better room type in a separate building, the VIP building, which has less than ten rooms per floor. Regarding the food: The breakfast variety is decent. The menu listed omelets, so I asked the chef to make one, and it tasted good. For milk, there was hot whole milk and cold skim milk; cold whole milk would have been a nice addition. The bakery, no longer part of Kempinski, has changed its products. My favorite chocolate croissants are gone. I bought some sliced cakes, and they tasted good. Paulaner has an excellent environment with a great atmosphere and live performances. The service is also very attentive, and guests get a 25% discount. However, pizzas take a long time to prepare; I waited over an hour for mine. The spa and pool are still the same as before, with an exotic flair. Several hot tubs and my favorite steam bath were all open and functioning. The pool is deeper than usual, at 1.5-1.8m, and it wasn't crowded, making it very peaceful. My main suggestions are all regarding the facilities: 1. The wooden furnishings that are not smooth to use should be repaired. 2. Add a charging port to the other side of the bed. 3. Replace the strange faucets. 4. The two panels of the curtains should not be on a single track; they need to overlap to prevent a gap, otherwise, how can light be blocked effectively?

First off, the location is great, but the hotel is really old! I truly can't believe this is an Intercontinental, given their supposed standards and requirements. 1. They called me the day before to discuss check-in time, and we spent ages on the phone, wasted time, and still didn't clarify anything. 2. During check-in, they started discussing the daily room rate with me. This is the first time a hotel has ever done this with a guest. I thought the price was going to change, and we spent ages clarifying, only to find out the rate was exactly the same. No change at all. Their communication style was very misleading. 3. That evening, I called room service for an extra blanket, and they just flat out said they didn't have any. 4. My friend tried calling customer service from their room multiple times, and no one picked up. 5. The customer service in the lobby was also non-existent. Honestly, it's worse than places like Ya Duo or Quan Ji hotels these days.