Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jul 21, 2026|Superior Queen Room
ChongchongThe overall stay exceeded our expectations! The environment was quiet and elegant, and the garden-style hot spring area was meticulously maintained. The hot spring water was natural and genuine, warm and soothing. After a soak, I felt completely relaxed, and all the fatigue from my journey vanished. The room was clean and spacious, the bedding was soft and comfortable, and the private hot spring tub offered great privacy, which my child absolutely loved. The staff were warm, polite, and provided attentive and thoughtful service. The facilities were comprehensive. This place is perfect for both family trips and relaxing getaways. It offers great value for money, and I'll definitely choose it again for my next trip. Highly recommended!
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Price per night from:PLN 284
Posted on May 13, 2026
ZhangdamengchaokeaiFacilities: The in-room amenities are definitely up to standard. The room is quite spacious, and since it's an apartment hotel, it comes with a full range of appliances. I didn't get to try the fitness facilities. Parking is paid, but there are plenty of spaces available.
Cleanliness: The room was clean, and housekeeping was prompt.
Service: The front desk staff were very welcoming, and the service was excellent!!!
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Price per night from:PLN 336
Posted on Jul 29, 2026|Deluxe Queen Room
Guest User
Facilities: A bit old-fashioned.
Cleanliness: Very good.
Environment: Loved it, a perfect family-friendly hotel.
Service: Good.
The hotel's own activities are suitable for young children.
It's very close to the beach, so getting to the sand is super convenient. My kids' favorite activity every day was walking to the beach. After they got tired of playing, we'd head back to rest, and from our room, we could hear the sound of the waves. It truly felt like 'facing the sea, with spring blossoms all around'.
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Price per night from:PLN 424
Posted on Jul 6, 2026
Xixixixi321The hotel's location is excellent, right opposite Happy Beach Gate 4, and within walking distance of Discovery Kingdom. Upon check-in, the front desk upgraded us to a sea-view room, which I really appreciated.
However, I can't give a good rating for a few reasons:
1. As soon as we got to the room, I called the front desk for children's slippers and toothbrushes. After waiting half an hour with no delivery, I ended up getting them from a housekeeping staff member in the hallway.
2. In the afternoon, I called the front desk for disposable cups. Again, after waiting half an hour, they still hadn't arrived. I had to call again to follow up before they finally sent a robot to deliver them. We then left the room, and when we returned in the evening, we found two disposable cups sitting on the floor outside our door! Isn't putting paper cups on the floor unhygienic?
3. The hotel advertises free sand-digging tools. We stayed for two nights, and every time we went to get tools, they were either unavailable or broken!
4. Our room on the fifth floor wasn't particularly noisy, but as soon as you stepped out of the elevator, the hallway had an odd smell that I couldn't quite place. The bedding also felt damp, making for an uncomfortable stay.
For a Trip.com 5-diamond hotel with such a prime location, this was truly disappointing. It seems you really do get what you pay for!
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Price per night from:PLN 239
Posted on Aug 29, 2026|Superior Queen Room
Guest UserThe room attendant was very meticulous; the room was tidied up perfectly, and the bathroom and bedding were all neatly arranged. When we needed extra amenities, the response was quick. All the equipment in the room worked fine, and our stay was quiet and peaceful. The location is convenient, with plenty of amenities nearby, and the service feels authentic. We felt relaxed and comfortable during our stay. The hotel's gym and swimming pool are the biggest plus points—they're more professional than outside gyms, and the best part is the excellent service, all conveniently located within the hotel.
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Price per night from:PLN 363
Posted on Jul 12, 2026
Guest UserThis stay far exceeded my expectations, so I'm definitely giving it a full five-star rating. The hotel's location is excellent, making it incredibly convenient for sightseeing, dining, and shopping. The lobby is elegant and clean, and the public areas are well-maintained. My room was meticulously cleaned, had no strange odors, and boasted great natural light and soundproofing. The bedding was soft and comfortable, and the toiletries were complete and worked perfectly.
I especially want to commend Bonnie at the front desk. She handled both check-in and check-out efficiently and smoothly, always with a smile, demonstrating peak professionalism. When I asked about nearby attractions, breakfast times, and various other questions, she answered each one patiently and thoroughly, even proactively offering helpful travel tips. Her perfect balance of attentiveness and professionalism really helped melt away the fatigue of travel. With both excellent facilities and warm, attentive service, this will be my top choice for future trips. I highly recommend it to all travelers!
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Price per night from:PLN 315
Posted on Mar 30, 2026
Guest User
Really good! It's super close to the venue, just a short walk away, which is incredibly convenient. The service was excellent, and I was very happy with the overall environment. I'll definitely book here again next time there's a concert.
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Price per night from:PLN 279
Posted on Jun 17, 2026
Guest UserThe hotel is pretty good. The breakfast is rich and varied, and there are plenty of dining options nearby. Plus, there's a small night market downstairs in the evenings. The front desk lady even upgraded me to a suite, which was fantastic! My only small complaint is that the complimentary mini-bar only had four bottles of mineral water and no other drinks, when usually there would be tea and other options.
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Price per night from:PLN 288
Posted on Jul 26, 2026|Deluxe Queen Room
MishidefengshengzhuI stayed here in 2023 when it was still a Kempinski. The spa and bakery left a deep impression on me. Since 2026, it has rebranded to Pullman by Accor, without closing for renovations, so the facilities remain unchanged. This time in Dalian, I revisited the hotel.
Having been open for over twenty years, the facilities are indeed quite old. The room has a lot of heavy wooden furnishings, which must have been a significant investment back then. Many of them are no longer very smooth to use, such as the wardrobe sliding doors and bathroom drawers. They are difficult to move, and any attempt to do so would require major renovation. This also applies to issues like only having a charging port on one side of the bed, which many guests complain about. Personally, I quite like this old-fashioned, substantial hotel decor style; it lacks the cheap feel of some newer high-end hotels. Old is fine, as long as it doesn't affect normal use.
The faucet is a Danish brand, possibly a concept product more focused on styling. It has a strange push-button operation. Some are smooth, others are very stiff and difficult to use, making it hard to control water flow and potentially scratching hands.
The bed and sofa are very comfortable. It took me a while to find the light switches in the room, only to realize they were on the central control panel – a small, inconspicuous box by the bedside.
The service is still good. It's peak season now, but I was still able to check in at the regulated time. This time, I bought a package through Trip.com, which included breakfast for two and dinner at Paulaner. It was a great value. The front desk even upgraded me to a better room type in a separate building, the VIP building, which has less than ten rooms per floor.
Regarding the food: The breakfast variety is decent. The menu listed omelets, so I asked the chef to make one, and it tasted good. For milk, there was hot whole milk and cold skim milk; cold whole milk would have been a nice addition. The bakery, no longer part of Kempinski, has changed its products. My favorite chocolate croissants are gone. I bought some sliced cakes, and they tasted good. Paulaner has an excellent environment with a great atmosphere and live performances. The service is also very attentive, and guests get a 25% discount. However, pizzas take a long time to prepare; I waited over an hour for mine.
The spa and pool are still the same as before, with an exotic flair. Several hot tubs and my favorite steam bath were all open and functioning. The pool is deeper than usual, at 1.5-1.8m, and it wasn't crowded, making it very peaceful.
My main suggestions are all regarding the facilities:
1. The wooden furnishings that are not smooth to use should be repaired.
2. Add a charging port to the other side of the bed.
3. Replace the strange faucets.
4. The two panels of the curtains should not be on a single track; they need to overlap to prevent a gap, otherwise, how can light be blocked effectively?
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Price per night from:PLN 320
Posted on Jun 2, 2026|Standard Room (2 Beds)
Guest UserThis hotel is conveniently located above Dalian Shopping Center, so shopping and dining are right downstairs. Everything you need is there, and it's just a few to ten minutes' walk to the bus stop, subway station, and train station. It's an older hotel, but the front desk staff are excellent and very accommodating. The room size is decent, and the bedding is good. The windows seal well, and the air conditioning works great with minimal noise. However, the soundproofing between rooms isn't great; you can hear conversations from next door. The bathroom has an old-fashioned layout, requiring you to stand in the tub to shower, and the faucets are an older style, though the hot water comes out quickly. Overall, the hotel offers decent value for money.
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Price per night from:PLN 232