Osaka Hotels with Pools

Stepping into this hotel felt like going back in time to The Great Gatsby. It's probably the most luxurious hotel I've stayed at in Osaka. They really made good use of the public spaces, and the Peacock Alley is simply stunning – I could admire it all day. The front desk staff spoke fluent English, which made communication quite easy. Contrary to what I read online, the standard room was perfectly fine. I was given a high floor, and the room was spacious, well-divided, with plenty of space for luggage. The twin room had two queen-sized beds (1.5 meters each), making it very family-friendly. The downsides were the low water pressure in the bathroom and the water not getting hot enough. They provided Aesop amenities, and the ginger scent was lovely. The breakfast was a bit disappointing. It was semi-buffet style with limited variety, and the main courses were quite uninspired, not really matching the room rate. I do recommend the French toast among the main dishes, it was excellent. The biggest issue was the long queues, which really detracted from the experience. The hotel's location is quite good. Directly downstairs is Green Place with a wide variety of dining options, and Ushigoro is on the third floor. You can walk to department stores like Hanshin, but taking a taxi is more convenient for Hankyu.

Had a wonderful stay, room is spacious, link to a mall sheltered. A junction away from Yodobashi Mall and Umeda Train station. The rooms are reasonably big. Love the bathroom. Separate beds are slightly bigger than single beds. Linens are luxurious high thread count. Room Flooring is semi wood and carpeted. Coffee and Tea are complimentary, comes with full set of in room requirements, ironing set, luxurious bathrobe, bar fridge, comfy bedroom slippers, safe, V Sassoon hair dryer, full bathing and vanity kit, toilet cubicle is separate by a door, bath tub is of good size, separate shower water pressure is fantastic. Motorised linen blinds, daily bottles of water Here’s my favourite: Facilities include 24hrs of fully equipped gym all machines including leg machines, bar and free weights, gym balls, foam rollers, treadmill, elliptical, bicycle etc. Use of Bathhouse and indoor swimming pool included as part of the booking. Spa facial and massage avail at a fee. Lounge area is great with nice matcha latte. Had buffet breakfast in the morning, sufficient variety. Lotsa fruits choices. Building is exclusive luxury. Initial check-in process can be better and less rigid. Pre-paid room type if unavailable, guests should be informed ahead prior to arrival. Somewhere between Trip.com and the hotel miscommunication should not affect the hotel guests traveling 12 hours to reach there. Director of rooms Mr Liam Wynn Williams saved the day. Thank you very much for your kind hospitality to resolve the issue.

The hotel staff were very welcoming. The gym and pool had dedicated attendants, and you could rent swimsuits. The pool was heated, and they provided towels, bathrobes, iced lemonade, mineral water, and a swimsuit dryer. Basically, you could just go down in slippers with your room card to enjoy it. The pool area also had a sauna and a cold plunge pool. The hotel's breakfast selection was rich, offering Western pastries, Chinese dim sum, and various Chinese porridges, all of which tasted quite good. The hotel also offered electric bicycle rentals, perfect for cycling to Osaka Castle. The JR station was a 10-15 minute walk from the hotel. The tea in the room was also delicious, and the teapot selection showed good taste, allowing you to enjoy tea and the views of Osaka Castle from your room. The hotel bathrobes were very comfortable, and even the hairdryer was a Dyson. The room key was a wooden hotel logo card attached to a wristband. It's fine if you're not going far, but I personally prefer a card-style room key that can fit in my wallet.

The room was spacious and well-equipped. Although the hotel is a bit old, it's very well-maintained. Upon checking in, a staff member accompanied us all the way to our room. The window offered a view of the Osaka city skyline and a beautiful riverside scenery, perfect for a stroll, and we could watch the sunset from our room. The hotel has an annex, but the shops inside were mostly closed and rundown. There was one restaurant open during the day, with windows facing the river, offering light meals and afternoon tea. The biggest drawback was the inconvenient transportation. There's a free shuttle bus every 20 minutes from outside the Starbucks at JR Osaka Station's Sakurabashi exit, which takes about 15 minutes to reach the hotel. Walking to the nearest subway station takes about seven to eight minutes. There are very few restaurants or shopping malls near the hotel.

Facilities: The classic quality of a long-standing luxury brand. Hygiene: Impeccable, as expected in Japan. Environment: Right above the railway station. Service: First-class service quality! Surrounded by amazing food options! An indispensable choice when in Umeda! However, it's a bit pricey and the rooms are a bit small.

I’ve lost count of how many times I’ve stayed here. This might just be my favorite hotel in the world. It’s true, it might not be everyone’s cup of tea. But once you pass through the entrance tunnel, you’re transported to another world, even though you’re still in Osaka. This time, I was on a blue floor. Despite the heat outside, it felt like the temperature dropped by 5°C. The elevator was neon pink. I was greeted with a warm “Welcome back.” And I replied, “I’m home.” I was on the top floor, the 27th, on the Midosuji side, my favorite pink floor. Odd-numbered floors are pink, even-numbered are blue. Soon after, Jack brought my luggage. As always, he pulled my stopper from his breast pocket. Thank you. “Midosuji is all mine!” I declared, and then it was bath time. I headed to WET on the 4th floor. I read a book by the poolside, then soaked in the jacuzzi, repeating the cycle. Later, I had a French 75 at LIVING ROOM, served by Mr. Yajima. The Mexican dish I often order had been slightly revamped and was even more delicious. Back in my room, it was bath time again. Oh? Extra towels, bath salts, skincare, and a chair! Ah, I remember mentioning it last time. The chair wasn't quite what I had in mind, though. After that, I fell into a deep sleep, so no turndown service this time. Oh! Their laundry service is excellent here. I always have my high-end brand T-shirts cleaned here. It costs almost 10,000 yen locally, which is a bit much. They even managed to remove a stain from a skirt that H Nagoya couldn't get out. It’s not cheap, there’s no lounge, and no gym. But I absolutely love it. Thank you always, see you again.

I chose this hotel to celebrate my birthday and paid nearly TWD 9,000 for one night, expecting a memorable stay. Unfortunately, it turned out to be one of the most disappointing hotel experiences I have ever had. I requested a room with a view of the Tenjin Festival fireworks through Trip.com almost two months before my stay. Trip.com later confirmed that this request had been forwarded to the hotel. However, I was only informed at check-in that my room would not have a fireworks view, leaving me with no opportunity to change my room or book another hotel. What disappointed me even more was the attitude of the front desk staff. When I asked whether my request had been received, I was met with a questioning tone and was asked if I had actually sent the message. I was then told that the hotel had only received information that it was my birthday, and that rooms with fireworks views were more expensive. However, I later checked the hotel’s official website and found that the price for those rooms was very similar to what I had already paid through Trip.com. Instead of trying to understand or resolve the situation, the staff repeatedly told me to contact Trip.com and insisted that it was not the hotel’s responsibility. Later, Trip.com informed me that they had indeed forwarded my request to the hotel but never received a response. The room itself was clean and the facilities were nice, but good facilities cannot make up for poor customer service. I expected much better hospitality from a Hilton property, especially on such an important occasion. Sadly, this experience ruined what was supposed to be a special birthday celebration. I hope the hotel will improve its communication with booking partners and provide better training for its front desk staff so that future guests do not experience the same disappointment.

Blown away by the bakery downstairs! Not only do they have freshly baked bread, but also delicious and affordable food from the hotel restaurant. I loved how plentiful the hotel shuttle bus and taxis were! 😍 On our first night, we got an upgraded room. While it was bigger, the toilet and shower were combined. Since we were traveling with an elder, I was concerned about the safety of climbing in and out of the bathtub. After speaking with the front desk, they changed us back to our original room type. The next day, the hotel staff even brought our luggage directly to the new room and helped set up the extra bed – I was so grateful! ❤️ The hotel is located in Nakanoshima, which is perfect for a city walk. I'll definitely stay here again next time!!

This hotel is incredibly convenient! Whether you're shopping in Umeda, traveling by JR, or heading to the airport, it's just a 3-minute walk to the station. Kim at the front desk was super fluent in English, and even though check-in in Japan is usually at 3 PM, she kindly arranged an early check-in for me after checking the room's readiness. I'm truly grateful to the hotel. Out of my three stays in Osaka this year, the Hilton has been the best!

This hotel absolutely exceeded my expectations; it's almost on par with a five-star hotel. I've stayed in many capsule hotels, and this one is the best. The large public bath has everything you could possibly need, they even provide swim trunks! Razors, toothbrushes, hand towels, bath towels, pumice stones, exfoliating mitts, and multiple types of facial cleansers – they have it all. Can you believe there's even an open-air bath? They also offer massages, but those are extra. And seriously, they even have a blood pressure monitor! After showering, you can grab a drink and some noodles, which can be charged directly to your room. The luggage area has a huge packing table, with space underneath for oversized luggage (I didn't use it so I don't know if there's a charge). The lounge area has sofas for watching TV, and even a smoking section – it's incredibly convenient! Right outside the hotel is Umeda Higashidori Street, where bunny girls invite you to all-you-can-drink deals, and there are all sorts of food options around. The capsule itself is quite spacious, and the bedding is incredibly clean – I mean five-star hotel quality clean. I don't understand why the rating is low; for me, the only 'downside' is that there are too many amenities and services to explore before I had to check out. For a capsule hotel, the service is almost too much! One final friendly tip: you'll still need to buy your own toothpaste...